Smartsheet
SmartsheetExternal reviews
10,017 reviews
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It's a good system
What do you like best about the product?
It's fairly easy to use and gets the job done.
What do you dislike about the product?
Copying and pasting from the SS into another document (email, Excel, Word, etc.) doesn't always work, which is kind of annoying. I also often have password issues when receiving a SS link from a co-worker. I don't know if that's a SS issue or my company's IT issue, though.
What problems is the product solving and how is that benefiting you?
Having a sheet multiple uers can work off of makes things easier.
Aids in team productivity and allows users to collaborate together in real time
What do you like best about the product?
SmartSheet allows my team and I to work together online despite not having the license for Microsoft based products online (e.g., Excel, Word, etc.). We use the desktop version of all of those applications, so other than working in a shared drive, this has really been the only product that our company approves of and actually aids us in group collaboration.
What do you dislike about the product?
I wish that there were actual tabs and not just new sheets that opened in a different window. Like there's almost sort of kind of fuctionality that exists that's similar to tabs, but it's just not the same as being able to open an additional tab in Excel.
What problems is the product solving and how is that benefiting you?
SmartSheet solves the issue of all of my team not being able to in live time collaborate on a project together. Using SmartSheets all of our users can work together on the same sheet in real time.
Smartsheet with lots of smart options yet to be explored
What do you like best about the product?
One of the easiest workflows setup I've ever used/setup. we use it regularly as one of the main tools supporting consulting business
What do you dislike about the product?
one cannot do a copy paste of data from one smartsheet to another (there is a different way to do it which is a bit difficult as compared to MS Excel where you can simply copy/paste any amount of data from one sheet to another.
What problems is the product solving and how is that benefiting you?
Smartsheet provides a robust security internally & externally (we use it as a collaboration tool to work on projects with clients). simple & user friendly workflows make it easy to setup and use frequently
Automate your work and get things done
What do you like best about the product?
I love the automation. Our customer fills out a form, then we are notified and the sheet is filled in with all the details we need to begin the project. The built in automation features are easy to implement and choose which are best for the tasks. We use it on a daily basis.
What do you dislike about the product?
There are some aspects that are for premium use only but would be helpful in some areas. There is also a lack of privacy if a lot of people need to see the information but you do not wnat multiple sheets.
What problems is the product solving and how is that benefiting you?
How to easliy get information from customers with out multiple emails.
Capable tool
What do you like best about the product?
ability to link forms to sheets and automate things.
What do you dislike about the product?
it can be fairly complex to utilize the more advanced features of the tool.
What problems is the product solving and how is that benefiting you?
creating project intake forms, project plans, & portfolio management solutions and combining them.
Smartsheet has really improved our processes
What do you like best about the product?
The multi user functionality and automation have allowed us to manage more with the same resources
What do you dislike about the product?
Larger sheets and datasets are slow to load and sometimes crash the system
What problems is the product solving and how is that benefiting you?
We use it for any system we would typically use a spreadsheet for since it allows multiple collaborators, dasgboarding for management visibility and automation between/within a process
Great project management tool
What do you like best about the product?
Smartsheet has been a very useful tool for my team in Marketing. We have used it to implement a project request form for internal clients, which allows us to not only streamline our request process, but also to keep track of the volume, types of projects, and frequency of requests that we receive. Each member of our team has the ability to view and edit the sheet as needed, so that we are all on the same page with the status of our projects at any given time. While I have not personally needed them, I have heard from others on my team and in my organization that the customer support center is top notch.
What do you dislike about the product?
I would love for there to be an easier way to create a dashboard that shows overlapping timelines and projects. Similar to a Gantt chart, but not quite the same. This would help in showing leadership at our organization how much our small team is working on concurrently, while still fielding new requests all the time.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping our Marketing team to streamline its project management and make a more efficient project request process for the organization. We are a small team that supports an organization of almost 6,000 employees, so having this tool available as a resource for us is a very valuable asset.
Recommended
What do you like best about the product?
Extract information directly from a sheet to a dashboard
What do you dislike about the product?
Nothing, the sheet are really easy to manage
What problems is the product solving and how is that benefiting you?
Help to consolidate the information of different companies of the group to get the traceability
Excellent Project Management solution
What do you like best about the product?
Intuitive spreadsheet like interface that makes it easier to align to other sheets used for project planning.
What do you dislike about the product?
Limited capacity to develop analytics and insights from the content of the sheets
What problems is the product solving and how is that benefiting you?
Project Management and coordination. The interface unifies several activities that are otherwise spread in multiple documents.
great PM software
What do you like best about the product?
gannt charts are very useull and the workback is key
What do you dislike about the product?
It does have some issues connection to other software
What problems is the product solving and how is that benefiting you?
time management
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