Smartsheet
SmartsheetExternal reviews
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After 7 Years of Using Smartsheet...
What do you like best about the product?
My favorite thing about Smartsheet is its flexibility! You can customize it to your needs, tailor it for your client's needs, and ultimately it flexes to you (not you to it). Utilizing Smartsheet's flexible capabilities (in the construction industry) has helped me receive promotions, upgrade company-wide systems/processes, and ultimately perform at a higher level each day. When I was first introduced to Smartsheet by a colleague, I hesitated to try it, but after a few uses, I quickly found that it was just what I needed. I recommend Smartsheet to anyone looking to create custom solutions for their company.
What do you dislike about the product?
The only thing that I've noticed that could use upgrading would be the way that Smartsheet docs are exported to PDF. Sometimes it's difficult to export the Smartsheet in a visually friendly way. I'll admit, this might be a user error issue - but I think the exporting could be upgraded some. Other than that, I don't have anything to complain about.
What problems is the product solving and how is that benefiting you?
Smartsheet has allowed me to create custom solutions for each part of the business process (sales, project intake, project management/operations, task tracking, finances, closeout, to archive).
It is a easy way to organize and keep track of project steps.
What do you like best about the product?
It is easy to set up and work with. You can transfer work between teams. Yous can set reminders for individual projects.
What do you dislike about the product?
It is online only. You must have internet access to view and work in. I would like to see an offline version that you can update once you have internet.
What problems is the product solving and how is that benefiting you?
Makes it easier to communicate and collaberate with remote workers
Good but needs a lot of improvements.
What do you like best about the product?
Lag Free refresh.
Project Management ecosystem.
Workflows.
Data Shuttle
Project Management ecosystem.
Workflows.
Data Shuttle
What do you dislike about the product?
Doesnt allow much customisations on Chart, Formatting options.
Dashbaord layout can never be changed, default portrait scrollable view.
Dashbaord layout can never be changed, default portrait scrollable view.
What problems is the product solving and how is that benefiting you?
Nothing much, I dont deal with any problems, but I will always write emails to improve this product.
It's a great functional software program.
What do you like best about the product?
I use Smartsheet everyday.
It's a great functional tool / software. It's easy to deploy for managing projects and programs; however, for very large programs or enterprise solutions it can become complex.
I like the flexibility and agility the software has for managing projects, associated milestones, and tasks. It's a great tool for a collaborative work stream and has a very low learning curve for new users. It's fairly easy to deploy and stand up.
I also like how easy it is to create professional looking dashboards and landing pages.
It's a great functional tool / software. It's easy to deploy for managing projects and programs; however, for very large programs or enterprise solutions it can become complex.
I like the flexibility and agility the software has for managing projects, associated milestones, and tasks. It's a great tool for a collaborative work stream and has a very low learning curve for new users. It's fairly easy to deploy and stand up.
I also like how easy it is to create professional looking dashboards and landing pages.
What do you dislike about the product?
I dislike Smartsheet’s high pressure sales tactics and that they have chosen to up sell basic functions that should be included with general licensing fees as premium apps, including but not limited to, Data Shuttle, Calendar, etc.
Integration can be difficult without investing in some of their premium apps.
Integration can be difficult without investing in some of their premium apps.
What problems is the product solving and how is that benefiting you?
Allows my team to have the flexibility needed to manage evolving project scopes and needs through milestone and taks managment.
"Upgraded" version of Excel, efficient, relatively easy to use.
What do you like best about the product?
You can create all kinds off reports, dashboards, easy to use.
What do you dislike about the product?
Can be laggy sometimes. But this probably can apply to other sites.
What problems is the product solving and how is that benefiting you?
Easy to enter data and track project managements with members of the team without sending spreadsheets over and over.
Smartsheet review
What do you like best about the product?
The ability to create automated reporting centered around the customers needs.
What do you dislike about the product?
Customer support is terrible. Can take over a week for Smartsheet to respond.
What problems is the product solving and how is that benefiting you?
Helps us keep all of our data organized and forward facing to customer.
A great tool for successful project delivery
What do you like best about the product?
Its intuitive and simple interface. The ability to build out a project plan in excel and then import it is also very useful.
What do you dislike about the product?
The look and feel is a bit more dated. While this shouldn't matter it can be a barrier when encouraging team members to switch from the likes of JIRA.
What problems is the product solving and how is that benefiting you?
Smartsheet offers a platform that helps us manage both traditional and agile projects and is flexible enough to support both. With simple and clear gantt charts as well as easy to use Kanban boards it is versatile enough to meet the various project managem,ent needs of our business. As a business that delivers projects with varying methodologies having one tool that can manage all projects is very useful. It also allows better collaboration with our remote teams and clientsas the level of detail that can be captured is high and the option to share with thrid parties gives greater visibility and peace of mind to our clients.
Smartsheet: Efficient, Collaborative, and Customizable
What do you like best about the product?
Smartsheet has been a game-changer for our team. Its intuitive blend of spreadsheet functionality with robust project management tools makes it easy to track progress, manage timelines, and assign tasks. The real-time collaboration features, like commenting and file sharing, have streamlined communication and cut down on emails. Automation options save us time on routine tasks, while customizable dashboards and reports provide valuable insights. It’s flexibility allows us to tailor it to our specific needs. Overall, it’s an excellent tool for boosting productivity and improving teamwork.
What do you dislike about the product?
One downside is that all servers are still located in the USA, which raises concerns regarding GDPR compliance and data privacy for European users.
What problems is the product solving and how is that benefiting you?
Smartsheet makes it easy to track progress, manage timelines, and assign tasks.
Great innovation for project and task management
What do you like best about the product?
Easy dashboard to use, has similarity like Mic Excel which I have familiar with its operation. I use it daily for to track daily task and collaborate with team to track task status which lead to easy project management.
What do you dislike about the product?
Lacks of option for interface customization. Can't change text font or to differentiate task status with different color.
What problems is the product solving and how is that benefiting you?
Manage different project simultenously and keep project status in real-time.
Easy to use, very powerful, requires some learning
What do you like best about the product?
Being no-code solution, that enables users from different walk of business use it effectively. NOT knowing coding doesn't restrict users to setup workflows, notification and process digitization apart from doing project and portfolio tracking. It can help stream line day to day process.
Open API helps with integration with other 3rd party tools. Seemless connect with MSFT Teams makes it single channel utility for most users.
Open API helps with integration with other 3rd party tools. Seemless connect with MSFT Teams makes it single channel utility for most users.
What do you dislike about the product?
While its easy to configure and use for all technical and non-technical users. It does require first time user some coaching or guidance. Because the possiblities are so vast, usually individuals dont get to different aspect on their own. Jumping hands-on without going through their learning material is a receipe to get lost, frustrated or setting up something inefficient solution.
Learning content and material is very well structured and in lot of details, Would recommend all new users to start from Smartsheet University learning track. it has very condensed and crisp learning material.
Also premium support and partner teams have good training to support.
Learning content and material is very well structured and in lot of details, Would recommend all new users to start from Smartsheet University learning track. it has very condensed and crisp learning material.
Also premium support and partner teams have good training to support.
What problems is the product solving and how is that benefiting you?
It is digitizing process which are paper or email or chat based. Helping easy tracking and collecting data while working on complex project and transition management
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