Smartsheet
SmartsheetExternal reviews
10,017 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Smartsheet helps automate many tasks.
What do you like best about the product?
Automation and condition-based notifications.
What do you dislike about the product?
Limited rows, no dropdown filters, and some notifications only display horizontally in emails.
What problems is the product solving and how is that benefiting you?
Solved manual notifications and approvals. Great at documenting projects.
Automated Tracking and Dashboards
What do you like best about the product?
I love the ability to track and keep data inside of one software while it is constantly updating a live dashboard. The community help forums and formula help windows have been a life saver when it comes to metrics and data calculations.
What do you dislike about the product?
Customer support is lacking due to the inability to submit issues and then inaccurate status updates.
What problems is the product solving and how is that benefiting you?
Smartsheet has been come out day to day analytics software. We track most operations through it and report out using the dashboard functions.
Smartsheet is great for data management, and you can also have on the go by having their App.
What do you like best about the product?
efficacy and simplicity. customer support
What do you dislike about the product?
wesbite can sometimes have some minor lags but not so often.
What problems is the product solving and how is that benefiting you?
Data storage
Very User-Friendly
What do you like best about the product?
Smartsheet makes it very easy to track our individual items and keep them organized. It is very easy to access and offers some great visualization tools for data.
What do you dislike about the product?
As far as I know, a lot of the same functions could be done in Excel.
What problems is the product solving and how is that benefiting you?
Smartsheet is allowing me to keep track of projects and their current status, which allows me to determine what I should be doing and what needs my attention at any given time.
Smartsheet is very effective in helping my team stay organized & automate communication to our team.
What do you like best about the product?
My favorite feature is the automation. Having the ability to automate communication to our vendors is invaluable and saves my small team a lot of time that we would not otherwise have. It is incredibly easy to setup and the interface is very user friendly. We use this feature multiple times a week and rarely experience issues (when we do they are almost always easily fixed). It seemlessly integrates into our workflow making for a great overall experience.
What do you dislike about the product?
While I love most of the functionalities, I wish that we had the option to use XLOOKUP instead of VLOOKUP since this is what I prefer.
What problems is the product solving and how is that benefiting you?
It is very easy to lose track of the various moving pieces in our business, but Smartsheet helps us keep all of our data in a central location that easily helps us collaborate with the various teams across our broader company. Remaining organized is paramount to our success, and Smartsheet is an integral part of that success.
A one stop solution for most of the HR/Admin Needs
What do you like best about the product?
The ability to organize data, graphically represent them and the also the convenience of easy communication with team members on projects.
What do you dislike about the product?
The features offered in the calendar view is not satisfactory
What problems is the product solving and how is that benefiting you?
It helps to keep everything organised, retrieve data when necessary and also display the data graphically using KPI that I want.
Very cool and diverse product. Love it!
What do you like best about the product?
I am a Data Analyst and love Smartsheets! Outside of my strong recommendations on a couple improvements outlined in the "What do you dislike about Smartsheet?" section, our office uses Smartsheets almost daily. This software has been an incredibly helpful tool to assist our office communication and productivity. A very simple example is the ability to create dropdown menus. This is helpful because you don't have to take the time to type something in the field unless it is outside the normal things set up for that column of information.
I also really like, in a worksheet, the ability to view the workload as a Gantt chart. This has been helpful to easily identify places in the year where workload could be shifted.
I also really like, in a worksheet, the ability to view the workload as a Gantt chart. This has been helpful to easily identify places in the year where workload could be shifted.
What do you dislike about the product?
I really wish you could cut and paste just one row, for example, from one Smartsheet worksheet to another! This would be very helpful. As it is, you can only cut and paste the row label and not the entire row, and because of this, you basically have to recreate the row in your new sheet.
Another small detail that would be helpful would be to have the ability to delete those first three flag-type columns if they are not going to be used in a particular worksheet (i.e., attachments and chat/comments columns). I say this because, for sheets these are not utilized, they just take up precious room on the left side of your screen, and as a result, you have to scroll over to see another column that would show up otherwise.
Also, I really wish licenses for the product were cheaper! Because they are so expensive, my office is going to have to begin limiting the amount of people in the office who hold a license. This will, of course, limit the number of my co-workers that can create and own a Smartsheet platform. This is very frustrating because, although we widely use shared worksheets etc., most of us also create personal spaces to help our work productivity by tracking projects in more detail.
Another small detail that would be helpful would be to have the ability to delete those first three flag-type columns if they are not going to be used in a particular worksheet (i.e., attachments and chat/comments columns). I say this because, for sheets these are not utilized, they just take up precious room on the left side of your screen, and as a result, you have to scroll over to see another column that would show up otherwise.
Also, I really wish licenses for the product were cheaper! Because they are so expensive, my office is going to have to begin limiting the amount of people in the office who hold a license. This will, of course, limit the number of my co-workers that can create and own a Smartsheet platform. This is very frustrating because, although we widely use shared worksheets etc., most of us also create personal spaces to help our work productivity by tracking projects in more detail.
What problems is the product solving and how is that benefiting you?
Smartsheet had enabled my office to communicate and work more effectively/efficiently in terms of employee responsibility tracking and individual task/project tracking. Being able to easily identify which person is working on which part of a project is so helpful. For example, one sheet we have designed to alert the next person when a report is ready for their review.
Also, I wrote a lot in the first two open-ended text fields, so please refer to those for additional comments.
Also, I wrote a lot in the first two open-ended text fields, so please refer to those for additional comments.
Great product when used correctly/ Read fine print with account manager and renewals
What do you like best about the product?
Great product to help orginize projects throughout the entire org. Ease of use and SSO is a great add in. Managers use daily. Support is very good.
What do you dislike about the product?
Read the fine print. Make sure you are removing auto-renewal every year. Add-Ins are ridiculously expensive.
What problems is the product solving and how is that benefiting you?
Project management and collaberation.
Collaborative Project Management Tool
What do you like best about the product?
Smartsheet stands out for its flexibility and ease of collaboration. It offers a powerful blend of spreadsheet functionality and project management features, making it a versatile tool for tracking projects, deadlines, and team activities. The platform's ability to customize sheets to suit different workflows, automate tasks with simple rules
What do you dislike about the product?
the user interface can feel a bit overwhelming for new users. The learning curve can be steep, particularly when trying to unlock more advanced capabilities like automation and complex formulas.
It may require some patience and training to fully leverage its potential.
It may require some patience and training to fully leverage its potential.
What problems is the product solving and how is that benefiting you?
project management, task tracking, and team collaboration.
This saves time, reduces the chance for human error, and allows teams to focus on more strategic work.
This saves time, reduces the chance for human error, and allows teams to focus on more strategic work.
Great software, but could use a little more work
What do you like best about the product?
Smartsheets is very easy to implement, if you are familiar with using excel or google sheets, this will be easy for you to pick up. There are alot of unique features that allow a more customized experience between changing out the column options to changing the view style of the schedule. My team uses smartsheets everyday to keep track of progress and tasks on our projects.
What do you dislike about the product?
I feel there are features that would make smartsheets easier to use and integrate into a companies list of used softwares. You are able to move rows around, but if you already have a relationship with a predessor or successor set into that row, it does not change after you moved the task inside of the schedule.
What problems is the product solving and how is that benefiting you?
Smartsheets can be shared with everyone on my team which allows for a more collabative effort when putting together a project schedule, previously this was not the case and we relied on one person to handle building the schedule and then having multiple meetings with different teams to finalize the schedule, now we are able to have all of the teams input the information and only have one meeting to make sure everything is aligned.
showing 2,501 - 2,510