Smartsheet
SmartsheetExternal reviews
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Functionality to meet business needs towards timeline management
What do you like best about the product?
The ability to connect with Timeline Pro+, the timeline app that works with PowerPoint!
What do you dislike about the product?
Not the "cheapest" software and the bulk license discount is not the greatest!
What problems is the product solving and how is that benefiting you?
Allowing multiple users to access the files in the cloud space!
Process Engineer
What do you like best about the product?
Smartsheet is incredibly useful when it comes to optimizing business processes and increasing visibility. It's surprisingly adaptable to a wide range of situations, and my clients really enjoy the ease of use of most of the tools I put together.
What do you dislike about the product?
What is most frustrating about Smartsheet is that the software seems to get so much right, and then drops the ball on little features here and there that are frustrating to run in to. A question I get asked ALL the time is "can I see a trendline of this data on a chart?" and I have to explain that Smartsheet still hasn't implemented a trendline feature yet... seems like it should've been included from the jump.
What problems is the product solving and how is that benefiting you?
Smartsheet continually helps me provide visibility to my clients in all departments across the business. Designing processes to capture high quality data and churning that data out into highly digestible formats (dashboards, charts, metrics, reports, etc.) is incredibly beneficial to my clients when it comes to high level decision making. My clients have full confidence in decisions they are making with ample data to back up their arguments.
Strong candidate for low code solutions
What do you like best about the product?
Initially I used Smartsheet to manage projects but have been pleasantly surprised by some of the automation/workflows for business users. It's a affordable, robust platform than can act as a true low code platform without involving a traditional software developer. Most of the so-called low code platforms require someone with formal development experience as it acts as a code generation tool. Smartsheet's tooling allows business users to create forms, automations, publish mobile friendly apps, and have it integrated with your enterprise archtecture so you can maintain security while also porting the data as you see fit.
What do you dislike about the product?
As a developer, there are some trade offs due to it's ease of use and so the forms and automations do not have all the features you can think of.
What problems is the product solving and how is that benefiting you?
Smartsheet allows business users to create easy to use, powerful workflow solutions without involving a formal software developer.
Great for Project Management
What do you like best about the product?
Seems like a glorified spreadsheet tool, but is able to slice the data and present it it well.
What do you dislike about the product?
There's a steep learning curve and the resources on their site don't always help.
What problems is the product solving and how is that benefiting you?
It provided transparency into the various projects our team is simultaneously working on, with the ability to get granular and see what stages the projects are in. It also has the ability to provide automatic reminders, which saves everyone involved time.
A Time Investment makes the Software "Worth it"
What do you like best about the product?
what I value in a product or service. It's the Benjamin Button effect - a product that gets better with use. A service that combines entertainment and discovery, like Spotify, is a winner in my book.
Smartsheet obviously is a project management software but I am pleasently surprised with the enhancements that have intuitiviely made it easier to use smartsheets.
Smartsheet obviously is a project management software but I am pleasently surprised with the enhancements that have intuitiviely made it easier to use smartsheets.
What do you dislike about the product?
It feels like cluttered. I am sure it is easy to save projects in an organized way but I have not been able to be super well organized in smartsheets traditionally.
What problems is the product solving and how is that benefiting you?
Transparency within the project management process.
Smartsheet as a collaborative productivity tool
What do you like best about the product?
I like that Smartsheet is accessible for team members from any internet connected device entirely through a web browser, that it allows a large number of tools for tracking multiple tasks, coordinated efforts, visualizing and tracking project timelines (via Gantt charts, etc.), task and phase progress, as well as put together tracking spreadsheets, and all while allowing all team members to make updates, and report progress simply and in real time. It offers many tools that have traditionally been offered by much pricier software options, and is fairly easy to learn and use.
I like that basic user licenses are free to use, and that full functionality licenses are relatively inexpensive (approx. $10/user/month, I believe). Compared to other business software and Saas enterprise options, this price point seems very accessible even for small businesses.
No doubt the free basic user feature is part of Smartsheet's marketing strategy to gain faster early adoption, and it remains to be seen how that continues as the company grows in market share.
I like that basic user licenses are free to use, and that full functionality licenses are relatively inexpensive (approx. $10/user/month, I believe). Compared to other business software and Saas enterprise options, this price point seems very accessible even for small businesses.
No doubt the free basic user feature is part of Smartsheet's marketing strategy to gain faster early adoption, and it remains to be seen how that continues as the company grows in market share.
What do you dislike about the product?
I do not care for many of the restrictions on free license users (ability to create new smartsheet documents, or alter layout of documents like adding columns to a spreadsheet). I understand how that plays into the general marketing strategy to convert more users to a paying basis, but I would appreciate some UI cues highlight which features are available or not given the current license user's status.
What problems is the product solving and how is that benefiting you?
It allows many members of my team to provide updates to the several moving parts in projects that can become quite complex. It allows for simplification for meeting prep, and for holding fewer meetings, as well as having shorter, more productive meetings, all of which save time for doing actual work.
Using Smartsheets to share figures between teams within business
What do you like best about the product?
Able to linked to Zoho Analytics for BI analysis very easily
What do you dislike about the product?
Dates in US format, we work in international format very confusing at times
What problems is the product solving and how is that benefiting you?
Keeping track of key KPIs
Smartsheet, for the most part is really easy to use.
What do you like best about the product?
I really enjoy all of the options for creating that they offer. They offer survey creations, as well as different symbols to provide a better visual experience.
What do you dislike about the product?
The conditional formatting set up is a little complicated. I wish I could select cells and apply all of the rules to, but it has you choose a reference column and a delivery colum. If this function was set up more like excel, it would be helpful.
What problems is the product solving and how is that benefiting you?
It is easy to collaborate with many different people.
Health Center Workflow Improvments
What do you like best about the product?
love the automation and the fact that many end users can access the information from wherever.
What do you dislike about the product?
Not sure yet. Still trying to figure out reports and how to send this in a readable format to managers
What problems is the product solving and how is that benefiting you?
HR tracking, IT workflows, clinical QI
Collaborative space for vendors and customers
What do you like best about the product?
A good collabortive space between customers and vendors. We share a sheet with a few major customers to communicate new purchase orders, forcasting, lead times, shipping and technical issues. I enjoy also plotting out certain shcedules with the calendar format and being able move items.
What do you dislike about the product?
I find the colum structures a bit restictive between string vs integers. The formula structures between sheets are glitchy and hard to diagnose is issues arise. The reporting sheets are weak and hard to use. Customization of charts/graphs are a pain also.
What problems is the product solving and how is that benefiting you?
Communication between customers
Scheduling for machine shop
Scheduling for certain other work centres
Vacation Shedules
KPI for delivery performance
Training matrices
Scheduling for machine shop
Scheduling for certain other work centres
Vacation Shedules
KPI for delivery performance
Training matrices
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