Smartsheet
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Smartsheets Review
What do you like best about the product?
Project Management - Sales flow from sheet to sheet
What do you dislike about the product?
Implementation of reports and metrics are not intuitive.
What problems is the product solving and how is that benefiting you?
Tracking project changes and documents through long sales cycles.
Ease of Smartsheet Utilization
What do you like best about the product?
My favorite part about Smartsheet is how easy it is to you and the templates provided. I have had quite a few projects, such as creating a timeline, that I wasn't sure where to start. By Smartsheets having a template, it allowed me to create a project and starting using right away. The ease of implementation is fantastic and I use it everyday.
What do you dislike about the product?
Sometimes the templates can be a little too complicated and I wish there were easier instructions. Otherwise, formatting and every day use is pretty easy.
What problems is the product solving and how is that benefiting you?
I contstantly have to share projects, tasks, and details with others. Smartsheet allows multiple individuals to be updating and adding content at the same time, which makes it very easy to use. Smartsheet is solving the issue of regular documents having multiple versions because everyone is working at once in real time.
Very positive experience
What do you like best about the product?
Smartsheet is essentially a spreadsheet that users are able to collaborate on in real time which is very helpful to a number of our processes. We use it on a daily basis and it hosts a number of our core processes. We have also integrated it with Microsoft tools in order to create dynamic dashboards.
What do you dislike about the product?
The fact that columns do not have dynamic fields (for example if in one column you enter a particular continent, in the country column the system is not able to automatically only provide you with the countries in that particular continent). Formulas are also less intuitive to write in Smartsheet as opposed to Excel
What problems is the product solving and how is that benefiting you?
The storage of information that needs to be updated on a frequent basis by multiple users at once
Smart Tool for Project Management
What do you like best about the product?
Tagging and analytics dashboards tied to project management functions. Customer support and ease of integration are also quality aspects of the tool.
What do you dislike about the product?
Steep learning curve for functions for users who are used to comparable platforms.
What problems is the product solving and how is that benefiting you?
Tracking project progress and status.
Extremely helpful for Marketing
What do you like best about the product?
Ease of use. Good user experience and interface. I have never had an issue or needed to contact customer support, despite using 9 Smartsheets on a daily basis with a lot of automation.
What do you dislike about the product?
Would be great if the dashboards were enhanced - currently they're quite basic (as standard) and can take some time to build into something fit-for-purpose.
What problems is the product solving and how is that benefiting you?
Used mostly for specific task status. Also used for asset development, approvals and supply to external agencies.
A good alternative to Excel or Google Sheets.
What do you like best about the product?
Adding drop down menus to a subject to expand on other parts of a topic.
What do you dislike about the product?
Only being able to upload 3MB worth of a file.
What problems is the product solving and how is that benefiting you?
Allowing a larger file upload size for bigger files.
Good organization and time management
What do you like best about the product?
So many options to accomodate styles of organization. Best of all date reminders
What do you dislike about the product?
Nothing to complain about happy with the program and service
What problems is the product solving and how is that benefiting you?
Keep track of projects and their timelines for deadlines. Keeping track of orders and inventory as they arrive for clients.
Powerful alternative for spreadsheets enthusiasts.
What do you like best about the product?
Smartsheet is a genuine game-changer in the way we manage and share information in our team. We started using Smartsheet leaving behind the old Excel system. The initial learning curve was steep, but once we got over that difficulty, it become by favorite tool. I am particularly fond of how Smartsheet centralizes our data. For example, we recently used Smartsheet to manage a high-stakes client pitch. Instead of going through a bunch of different Excel documents and long email threads, we had everything organized and tidy in Smartsheet - updates were monitored in real time, and automated reminders were sending us to a particular worksheet.
What do you dislike about the product?
One significant problem was the formula limitations compared to Excel. Some team members, who are used to the more complex functions of Excel, had difficulty with Smartsheet-like formulas at first.
What problems is the product solving and how is that benefiting you?
Smartsheet simplifies teamwork by getting rid of the operational difficulties to manage several projects. The capability of creating charts, setting reminders, and automating notifications is a big ticket to an amount of time and effort the company saved us. Improved efficiency and organization have significantly grown in our team with that resource; it is a means of project management that we value greatly.
A great platform with infinite possibilities!
What do you like best about the product?
Smartsheet has great core functionality, but the advanced offerings really take it above and beyond. Once you get to learn the system, it's very easy to create solutions to fit even the most complex of business needs. The solutions that my team and I create with these tools streamline previously existing tools into one easy-to-use app that can be distributed through a simple link. Smartsheet offers a variety of tools that make it extremely easy for end users to operate with minimal training. I use Smartsheet nearly every day and I have been able to simplify just about every process in my department. When I have run into issues, our account team and support resources have been incredibly responsive and helpful. Smartsheet has been very easy to implement as the standard for forms and data collection for many departments across the company.
What do you dislike about the product?
As much as I love the advanced offerings of Smartsheet, there are a few aspects of the core product that are somewhat limited. Granted, these do not significantly take away from necessary functionality. I would love the ability to use custom colors in sheets instead of a pre-selected palette, especially when other color pickers, such as the one for dashboards, let you use a hex code to select any color. I would also like to see more integrations across the advanced tools and more documentation/guidelines for Bridge.
What problems is the product solving and how is that benefiting you?
Smartsheet allows us to solve the problem of "too many cooks in the kitchen" when it comes to streamlining our project management workflows. With Smartsheet, we were able to create a system that allows departments to build worklists tailored exactly to their unique needs. From here, we created a system that takes core information from one worklist and populates it into other worklists as desired. This system has been infinitely useful in helping to give departmental users *exactly* what they want with very few compromises. With such a high degree of customization, this makes the systems that much more user-friendly and imcreases users' willingness to adopt the new system.
Easy to use the basics!
What do you like best about the product?
It's easy to use and set up. I use it regularly to be able to send timelines to clients. The number of features is endless but for the more experienced user. There is a large libary of training videos and templates to use and it's easy to intergrate google docs etc. Customer support were helpful when we first set things up
What do you dislike about the product?
It's not a dislike as such but it can be overwhelming when you start looking at the templates and worksflows on your own!
What problems is the product solving and how is that benefiting you?
The project management tool we use doesn't have a very user friendly timeline output so we use smartsheet for this.
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