Smartsheet
SmartsheetExternal reviews
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Easy to Use and Efficient Project Management Tool
What do you like best about the product?
I like that we are able to customize the sheets to each individual event that we are hosting using the main template that we created. It is also great that all our team members are able to utilize the same platform.
What do you dislike about the product?
I wish that it was like google sheets where it updated live without having to save and refresh.
What problems is the product solving and how is that benefiting you?
It helps us create project goals and action items with accountability and timelines associated to all items.
Smartsheets is a great tool for sharing outside of your company
What do you like best about the product?
Smartsheets is great for sharing information and tracking data, especially when I am sharing data outside of my company. It's extremely easy to access and set up and it works well that we can pay for it as a company and then contractors that work for us can use it as well (for free as far as they are concerned.) I love that it's accessible from any web browser.
What do you dislike about the product?
Smartsheets' formulas are a bit confusing, and it's not always easy to tell where the formula is linked to. The smartsheet also has limitations as to the number of cells/columns in the sheet, and we have ran out of cells in our smartsheet before.
What problems is the product solving and how is that benefiting you?
It allows me to easily collaborate with my internal and external colleagues to pass information back and forth, and gives visibility to the client as well as all the people working on the project. It also provides nice visuals that I can set up to run from the data that are helpful to give me a good overview of where we stand with main project deliverables, and whether they are late. It saves me time by not having to track everything myself, and I don't have to create new visuals myself - the tool does it for me once it's set up.
SmartSheet Rocks
What do you like best about the product?
As a professional point of view it gives more wider space to customization capabilities, multiple task management, tracking, commenting column for other team members, Upload options and so many.
What do you dislike about the product?
sometimes it gets bit difficult when navigating.
What problems is the product solving and how is that benefiting you?
Tracking, Task and workflow is the best when it comes to SmartSheet which saves us time which is critical in business point of view
Smartsheet is an efficient tool to manage tasks, share updates and use workflows for communication.
What do you like best about the product?
The use of user-friendly forms associated with grids in really efficient for data entries. Displaying the same data in a grid or using a gantt chart is also purposeful in understanding project scope and time line.
What do you dislike about the product?
Applying default filters in grid is something which can be looked upon, provided the same sheet is shared among many users. It will restrict users to view data in a restricitve way & which is more appropriate to be displayed. Dropdownlist should have ability to populate data based on dynamic content. RLS can also be explored as part of standar licensing norms.
What problems is the product solving and how is that benefiting you?
The ability to categorize data using different template views such as grid, card or gantt chart is something which helps me in managing work break down structures (WBS). Importing data from excel or csv is also an efficient feature. I like the workflow management as I can trigger email notifications if there is any action to shared data. It is quite simple to implement which is not that intuitive in other project management tools. Smart forms is something which saves time a lot if you need to pull in data (like surveys etc.) from many users. It hardly take few minutes to actually create a form and publish it. Indentation (as a collapsible tree) is also good as one can aggregate figure & get holistic results based on grouping & summarizing.
Best tool for project management and workflow automation
What do you like best about the product?
Smartsheet is a really easy to use tool. It helps us to simplify our tasks and make our team more efficient and productive in project management.
What do you dislike about the product?
Dashboard customizations can be improved to some extent.
What problems is the product solving and how is that benefiting you?
It helps to accomplish our task in time and boosts overall efficiency of our project.
Smartsheet has features for varying skill levels, so you can maximize usage based on your needs.
What do you like best about the product?
I like the versatility of Smartsheet. I can use it for many different types of projects, ranging from simple to complex and tailor it in real time to meet the needs of both my colleagues and my clients.
What do you dislike about the product?
Sometimes it is difficult to troubleshoot certain workflow or sheet to sheet automations when I run into issues. There are many resources within Smartsheet, but finding the right answer for a specific issue is not always easy.
What problems is the product solving and how is that benefiting you?
Smartsheet allows me to customize different programs for different clients in real time. I specifically enjoy managing rollout style programs in Smartsheet, because it allows me to host everything in one place. I can alert my clients and colleagues of key dates, milestones, attach photos and files, schedule automatic follow ups based on dates, and more. I mainly use Smartsheet to design Sheets for just this purpose and it is extremely effective.
Excellent Platform
What do you like best about the product?
The ability have lots of information in a single location and the ability for multiple users to work on the same projects.
What do you dislike about the product?
Sometimes when saving it can be a bit slow.
What problems is the product solving and how is that benefiting you?
It is solving the problem of having to send multiple files to different people. Everything can be accessed in one location.
Helpful & user-friendly tool for business data illustration
What do you like best about the product?
I use Smartsheet every week for my work tasks and team collaboration. It's a great tool and very easy to use. I like the templates library as well when wanting to create a sheet for certain types of data.
What do you dislike about the product?
It's hard to facilitate cross-connections among different Smartsheets. Merging title column isn't an option. Training for new users isn't a proactive process. We have to contact for training support and it's not available on the tools.
What problems is the product solving and how is that benefiting you?
Highly collaborations and CRM connections. I love how Smartsheet and integrate with Salesforce for task managment.
Easy to use and Intuitive
What do you like best about the product?
Smartsheet offers a lot of templates to use for project management that have been very helpful. I have loved using Smartsheet to help our organization implementing process flows. The easy to activate automations have saved us a lot of time and helped keep us organized. The Smartsheet community is great and if you utilize their user boards you can generally find answers to any questions you have in a very short amoutn of time. The customer success managers are very invested in making sure that you have what you need to be succesful.
What do you dislike about the product?
When trying to build out more complex workflows it does take a good bit of knowledge about about different formula usage. Some of the formulas that you may be more used to in a system like excel don't always translate easily in smartsheet language.
What problems is the product solving and how is that benefiting you?
We use Smartsheet calendars as a source of truth for our organization. It has become an easy place for people across departments to reference what is happening and when for thigs like marketing promotions and new product launches. Smartsheet has helped to solve our unique problems when it comes to proccess implementation. We have been able to streamline our workflows a great deal by implementing various Smartsheet work flows.
Marmon Foodservice Technology - EMEA feedback
What do you like best about the product?
The most helpful function of smartsheet is cumulative advantage and simplification of my work if I am using smartsheet for more projects and my personal tasks prioritization all in one. Similar to compare with Apple ecosystem - if you use more apple product the easier it gets for user. Gain is visible iif my sheets and reports are standardized. Automation helps a lot in this case. I like how easy is to manage tasks, overall project daily management is extremly easy (automatic notification about updates, etc.).
What do you dislike about the product?
It is limited in the creation of dashboards. I am unable to use the dashboard for the automatic report that is sent to my manager each week. I would welcome more dashboard features and scaling options.
What problems is the product solving and how is that benefiting you?
Deliver projects on time. Cooperation with external partners / suppliers in projects. Quick overview for my manager, what is project status. Collaboration across departments within company.
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