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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
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  • 1
  • 3 star
    0
  • 2 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Robin C.

Smartshet for Project Management

  • August 16, 2024
  • Review provided by G2

What do you like best about the product?
Smartsheet is very easy to learn and use. The flow of the software is very similar to other classic project management tools like MS Project. However, it is much easier to share information with the team as an online digital tool. It is easy to setup teams and other users to keep updated or edit sheets as well. Being able to assign tasks to other users and notify by email is very helpful. The dashboards are a great way of sharing that information with management teams.
What do you dislike about the product?
The dashboards do take some time to setup. However, once they are established they require little effort to maintain. Smartsheet has put effort into making these dashboards easier to create in recent updates.
What problems is the product solving and how is that benefiting you?
For me, I use this tool to manage timelines in our NPD projects. Previously, we had other tools such as MS Project, which were difficult to share unless all users had licenses. With Smartsheet, you can establish the level of access needed for each user. For most of our management team, they only need free viewing accounts, making it far easier to share the information we want them to see. This allows the users who need more intensive project management tools to get the tools they need, while maintaining an easy way to share those outputs with the leadership teams.


    Non-Profit Organization Management

Great tool for Project Management and Tracking tool

  • August 16, 2024
  • Review provided by G2

What do you like best about the product?
Easy to create sheets and dashboards, as well as to share with collaborators.
Useful to create forms too and keep track of requests
Easy to create task trackers
Automations are very handy to send automatic reminders to collaborators, or automatic reports via emails, etc.
Love the layout of automated reports sent via email (as tidy and always on a table format, easy to read and udnerstand, unlike the ones sent to TEAMS channels, which are the opposite).
What do you dislike about the product?
The use of formulas has some limitations and sometimes the copy-pasting does not work and will break it
The Automation to send automated reports to Teams is not properly working: the report sent to a teams channel is messy, difficult to read/understand and incomplete (it does not include all rows in your report).
What problems is the product solving and how is that benefiting you?
Everything in one place and easy to use


    Legal Services

Really enjoy using Smartsheet.

  • August 16, 2024
  • Review provided by G2

What do you like best about the product?
The interface is very appealing and very easy to navigate.
What do you dislike about the product?
the less intuitive formulas. It would great if this could be more Exce like.
What problems is the product solving and how is that benefiting you?
Great at collation of infomration and project status overviews.


    Hospital & Health Care

Seamless and Efficient

  • August 16, 2024
  • Review provided by G2

What do you like best about the product?
The tool is pretty seamless. Ability to load Excel sheets is useful. Integrates pretty well with Excel. I use it for my daily tasks as well. The customer support team has been always available to schedule meetings. Since it can be opened in an app as well as a browser, it is easy to access my Smartsheet Workplaces from anywhere.
What do you dislike about the product?
There are some limitation like being not able to create timelines on a calendar. The new calendar view is an improvement, but needs more work.
What problems is the product solving and how is that benefiting you?
It is a single stop shop for both my process improvement activites, root cause analysis tracking, and project management. Not having to use multiple platforms to achieve all these things is very time saving.


    Victoria H.

Good sheet for tracking

  • August 15, 2024
  • Review provided by G2

What do you like best about the product?
I like you can track projects, mark complete and make steps to do to get to the final process.
What do you dislike about the product?
I did not see a section to do dates and reminders but it could be an oversight on my part.
What problems is the product solving and how is that benefiting you?
How to stay on track with goals and projects and being able to see it all in one place


    Financial Services

Simple and versatile interface is easy to navigate and helps keep information centralized.

  • August 15, 2024
  • Review provided by G2

What do you like best about the product?
It is easy to integrate, and my team uses Smartsheets on a daily basis to track progresses on our tasks. We implement Smartsheets across various departments to help consolidate information which has helped reduce meetings and allowed us to support each other in real time.
What do you dislike about the product?
The feature to grant access to users. It is a little challenging adding new users and granting them access to SmartSheets. It can be finnicky when selecting tasks to certain users.
What problems is the product solving and how is that benefiting you?
Reducing unnecessary needs of communication and allows different teams to pull and reference the same information across the board.


    Manufacturing

Very Useful

  • August 15, 2024
  • Review provided by G2

What do you like best about the product?
All the differnt ways to view and input data.
It's good for project tracking
What do you dislike about the product?
The mobile app user interface could use improvement
What problems is the product solving and how is that benefiting you?
Keeping track of the progress of projects


    Kenny S.

The Answer to Project Tracking

  • August 15, 2024
  • Review provided by G2

What do you like best about the product?
Wish previous companies I worked for used Smartsheet. I utilize the desktop version of Smartsheet and love it. We have a project kickoff meeting and we then build the schedule. But this is not just a scheduling tool, we use it for tracking orders, product orders from vendors, and much more. I use Smartsheet all throughout the day. Comments, percentage updates, it's all done in real time so that everyone can see. The notification features that can be set up in the automation section is great too. I need to know when someone comments or makes a change, getting that notification is super helpful. There is so much more to learn with Smartsheet, I know I have only scratched the surface, but I am looking forward to learning more of the backend to Smartsheet to become a better user.
What do you dislike about the product?
I'm not a fan of the mobile version for Iphone and Ipad. When out in the field it can be difficult to update percentages or make sure that notes are being put under the correct line. I typically wait until I am back at my desk to input/update all my data.
What problems is the product solving and how is that benefiting you?
Communication is top of the list. Comments and notes on a Smartsheet schedule removes any issues. So and so told me...but with a tag on Smartsheet and the comment, it's now all in one place and people can follow along. It also allows for open communication if we are waiting on something. Someone in fiberglass lets me know they are waiting on a metal piece, that comment goes to myself and the Project Manager creating an action item to get this task done.


    John F.

Great for Expense/ Finance Tracking

  • August 15, 2024
  • Review provided by G2

What do you like best about the product?
I can ulilize for both business and personal use
What do you dislike about the product?
It can be a bit pricey and my entire team isnt trained on it
What problems is the product solving and how is that benefiting you?
customized sales dashboards per team/ individual


    Robert S.

Useful to help me make data driven decisions

  • August 15, 2024
  • Review provided by G2

What do you like best about the product?
Smartsheet is very intuitive to use and allows you to find more and more benefits as you get more exposure. I like the ability to resource plan and overlay project timelines. Smarstheet has allowed us to get a more holistic view.
What do you dislike about the product?
The only major downfall we have experienced so far is the usefulness of using Smartsheet on tracking projects. It is difficult to have repeatable tasks scheduled.
What problems is the product solving and how is that benefiting you?
We never had a holistic view of what everyone in Research Services was doing before. We have a template we use for all projects within Smartsheet. Our ability to resource plan has grown tremendously since we started to use Smartsheet.