Smartsheet
SmartsheetExternal reviews
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Smartsheet: The Ultimate Project Planning Tool with Outstanding Support
What do you like best about the product?
As someone who has worked as a project manager for many years, I can confidently say that Smartsheet is the best tool I have used for project planning. Its user-friendly interface makes it easy to navigate, and it offers a wide range of features that can be customized to fit your particular requirements. Additionally, if any issues come up, there is always support available from a dedicated Smartsheet account manager.
What do you dislike about the product?
I appreciate being able to export a Gantt chart of my project plan, but I find that the PDF and Excel export options often aren't ideal for my team or clients, especially when the project includes many rows or spans a long timeframe. The resulting files can be difficult to read and don't always present the information in the most accessible way.
What problems is the product solving and how is that benefiting you?
Smartsheet has been valuable for managing my projects, and it is especially helpful for programme management when I have several projects happening at the same time, each with its own timeline, within a large and busy account.
Efficient and Intuitive, But Occasionally Slow
What do you like best about the product?
I appreciate Smartsheet for its ability to help me manage my workload efficiently, allowing me to consistently meet deadlines. I rely on Smartsheet to maintain detailed project information, track progress, and organize multiple tasks all in one place. The intuitive interface and robust filtering options are standout features. They enable me to sort and view the most relevant information quickly, without the confusion that often comes with navigating complex sheets. This clarity and level of organization have noticeably boosted my productivity. The filtering capabilities are especially advantageous, making it easy to manage large sets of project data effectively, no matter the system or location. The ability to instantly view tasks by deadline, priority, or team member is invaluable for ensuring timely and appropriate action. Furthermore, I find Smartsheet to be more efficient and convenient than other platforms, such as Excel or Google Sheets, which is why we made the switch. The initial setup was also impressively swift, taking just a few minutes.
What do you dislike about the product?
I find that Smartsheet takes a bit longer to load or refresh data, which can be problematic. The occasional downtime is particularly disruptive during meetings, occurring at least three times a month.
What problems is the product solving and how is that benefiting you?
I use Smartsheet to manage project communication, efficiently plan teams, and meet deadlines. Its intuitive interface and powerful filtering options help organize tasks and boost productivity.
Efficient Setup and Great for Task Scheduling, But Lacks Task Connectivity
What do you like best about the product?
I appreciate Smartsheet for its speed and performance, as it operates quite quickly compared to other tools I’ve used. The ease of setup is another great advantage, making it straightforward to get started without any hassle. The filtering system is particularly valuable to me, as it allows me to organize and categorize tasks efficiently, making task management much simpler. Additionally, the overall usability of Smartsheet is quite easy, fostering user-friendly navigation which I find beneficial.
What do you dislike about the product?
I dislike that Smartsheet lacks the ability to connect one task to another, which limits the functionality and visual clarity for managing related tasks. Additionally, the performance slows down when too many tasks are open in one sheet, which impacts efficiency when dealing with large volumes of work.
What problems is the product solving and how is that benefiting you?
I used Smartsheet to manage and schedule tasks, leave comments, and attach files, enhancing coordination and task tracking. It facilitated task categorization and filtering, making it easier to organize and find information.
Streamlined Project Management with Some Performance Hiccups
What do you like best about the product?
I really appreciate Smartsheet's automation features, particularly its ability to send automatic reminders to team members when their tasks are due. This automation saves me considerable time as I no longer need to manually chase people for updates. I also love the visibility that Smartsheet provides through its Dashboards and Gantt charts, which allows me to be proactive in project management rather than reactive. I can quickly identify delays and adjust resources accordingly to keep the projects on track. The integration with tools like Outlook and Microsoft Teams enhances productivity by allowing me to create tasks directly from my email inbox and pin project sheets for easy access. Transitioning from Microsoft Excel was seamless due to the familiar interface of Smartsheet, requiring minimal training for the team, and the ability to import existing spreadsheets directly was a huge time-saver.
What do you dislike about the product?
I find that performance can sometimes lag when working with large sheets containing thousands of rows or many formulas. It takes a moment to save or load dashboards, which can be slightly frustrating during busy days. Additionally, I would prefer a simpler built-in feature to automatically archive old rows to a separate sheet based on a date or status. Currently, keeping the active sheets clean to maintain high performance requires setting up extra workflows, which could be more intuitive.
What problems is the product solving and how is that benefiting you?
I use Smartsheet to track project schedules, reducing emails and meetings by sharing progress in one sheet. Automations send reminders, saving time. It offers visibility for proactive management and integrates with Outlook and Teams for seamless task management.
Real-Time Collaboration Makes Forms a Breeze
What do you like best about the product?
I find it very helpful that you can collaborate on the same form in real time.
What do you dislike about the product?
I’ve noticed that there can be quite a few email notifications whenever sheets are updated.
What problems is the product solving and how is that benefiting you?
We use Smartsheet to record any delivery discrepancies that arise in our warehouse. This documentation is then sent to the purchasing department at a different location, allowing them to follow up with our suppliers and resolve any issues. Additionally, we utilize Smartsheet to keep track of our weekly fire alarm tests.
Streamlines Team Tasks with Minor Card View Hiccups
What do you like best about the product?
I find Smartsheet incredibly valuable because of its easy-to-use interface, which greatly simplifies my work processes. Its scalability is impressive, allowing it to grow alongside my team's needs effortlessly. The third-party compatibility features stand out as they enable me to develop powerful, complex functionalities by integrating Smartsheet with other products. This integration capability not only enhances efficiency but also ensures a seamless workflow across different tools, making it a central hub for team coordination and communication. Additionally, I appreciated how straightforward the initial setup was, which eased my onboarding experience significantly.
What do you dislike about the product?
There’s still some bugs in Smartsheet, especially in the card view. The most problematic issue is that card sorting sometimes doesn’t work, causing cards to move randomly and fail to stay in the correct order.
What problems is the product solving and how is that benefiting you?
Smartsheet enhances our team's organization, coordination, and communication. It is easy to use, scalable, and compatible with third-party tools, allowing us to develop powerful features.
Effortless Collaboration Across Our Business
What do you like best about the product?
The ease of collaboration of everyone in the business. Updates quickly and able to move columns to different sheets effectively.
What do you dislike about the product?
Sometimes long loading times if large amount of data on sheet.
What problems is the product solving and how is that benefiting you?
Planning and completing tasks
Simplified Collaboration and Intuitive Project Tracking
What do you like best about the product?
Ease of use of the different tables to track ongoing projects and especially to be able to work collaboratively on shared files.
What do you dislike about the product?
Getting used to Excel can sometimes pose some difficulties in finding your footing and retrieving the necessary formulas.
What problems is the product solving and how is that benefiting you?
Very useful tool for project management, employee collaboration, and tracking and progress of projects
Essential Tool for Coordinating Complex Projects
What do you like best about the product?
Smartsheet is one of several tools we rely on to support our project management efforts. It is particularly effective when we need a single source of truth—a master schedule—to coordinate complex projects that involve numerous dependencies. This approach allows us to offer multiple filtered views tailored to different stakeholders, helping us stay on top of progress throughout the project. It is very useful when you have a high number of participants as everybody can be assigned at least 'viewer' status. It is also easy to integrate with some of the other tools in our stack such as MS-Teams, Jira and Confluence. It is extremely flexible and playbooks can be developed for different project types e.g. M&A, onboarding, transformations.
What do you dislike about the product?
While it is highly flexible and far more powerful than many people realize, it does demand a considerable amount of configuration to be used effectively. Nevertheless, once properly set up, it stands alongside the top dedicated project management tools, surpassing most of them in terms of work management capabilities. Some potential users don't appreciate this and see it as a kind of Excel with Gantt charts!
What problems is the product solving and how is that benefiting you?
Managing complex projects with many moving inter-dependant parts. Transformations and large tech migrations
Easy to Use and Flexible—A Winning Combination
What do you like best about the product?
Its quite flexible and makes collaboration on project easy thanks to the notifications and possibility to assign tasks, upload docs etc
I found the cards very useful for our project
I found the cards very useful for our project
What do you dislike about the product?
Can be not so easy to learn at the beginning
What problems is the product solving and how is that benefiting you?
Digital tool to log new batches produced and assign the tasks to the differen team members - the notification system has drastically reduced the number of emails circulating and provided clarity
also represent the go-to place to have full info on all batches produced
also represent the go-to place to have full info on all batches produced
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