Smartsheet
SmartsheetExternal reviews
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Extremely happy 5 year + user :)
What do you like best about the product?
Have been using Smartsheet for a number of years, when transitioning to new business, I personally created an account as I find it extremely useful and versatile for my role.
What do you dislike about the product?
Some of the templates can be a little confusing with minimal instruction on funcunality
What problems is the product solving and how is that benefiting you?
Im able to keep track of mulitple projects and internal references without having to search through countless files.
Smartsheet evaluation
What do you like best about the product?
Simplicity for monodimensional projects.
What do you dislike about the product?
Less suitable for multiple projects with people shared across projects, as Smartsheet does not enable reports to be produced for each person to see all their assigned tasks across multiple projects, nor does it advise where staff are over-allocated with work
What problems is the product solving and how is that benefiting you?
Demonsrating to clients which staff are working on which tasks within a project
Project Management - Access Control Integration
What do you like best about the product?
-That the sheets, reports, and dashboards are all linked reducing redundant information transfer.
-For reporting, can filter, group, summarize, and sort to create specific reports for specific information and relay to a dashboard in many different ways so the information can be visually represented.
-Clients have relayed the appeal of using dashboards to relay project progress and can create specific sections for individual needs of each project.
-For reporting, can filter, group, summarize, and sort to create specific reports for specific information and relay to a dashboard in many different ways so the information can be visually represented.
-Clients have relayed the appeal of using dashboards to relay project progress and can create specific sections for individual needs of each project.
What do you dislike about the product?
-Does not have global edit. With creating a project management platform from scratch to suite our business needs, it is necessary to modify sheets with additional criteria as we understand what we want to record. When we have 90+ projects in process, this create a lot of work to add any criteria to each individual sheet to populate globally on an all projects report.
-Copy & Paste does not work well from outside of SmartSheets for text and/ or pics in cells.
-In some cases, drop down list items will not summarize counts in reports or is not an option to summarize from.
-Copy & Paste does not work well from outside of SmartSheets for text and/ or pics in cells.
-In some cases, drop down list items will not summarize counts in reports or is not an option to summarize from.
What problems is the product solving and how is that benefiting you?
Real time collaboration on information updates between all parties; eg.. Clients, third parties, and remote project managers. Transparency into project overall health, issues, etc.. that can be coordinated in one place through remote locations.
Versatile for both simple and complex project management needs
What do you like best about the product?
The options to set different views based on self-set filters has been a great feature I use frequently to report on our activities to various audiences.
What do you dislike about the product?
It's "one more platform" for staff and collegues to use, although there is growing integration with other productivity apps.
What problems is the product solving and how is that benefiting you?
Provides an overall view of projects' statuses and can be expanded to see the details of where each project is at. Helpful for reporting and task managment in different working group and management meetings.
Great tool for Project Management
What do you like best about the product?
Smartsheet does a good job at managing project plans, allowing multiple users to update content, and has a nice set of templates to use as a starting point for project management needs.
What do you dislike about the product?
I dislike that Smartsheet does not autosave, it requires you to manually save your work. If you forgot to save you will lose all of your updates, the user friendliness of the sheet you would expect the modern technology of saving everytime you tab out of a field.
What problems is the product solving and how is that benefiting you?
Seamless way for multiple user to update a spreadsheet real time and allows for guest users without a license to make updates.
Great for collaboration!
What do you like best about the product?
It is a great way to be able to share information with multiple people and allow multiple people to update/add information.
What do you dislike about the product?
It can be a little chalenging to make changes to a template.
What problems is the product solving and how is that benefiting you?
Keeping track of milestone dates for a project.
Makes Project Management Easy!
What do you like best about the product?
Many of my team members and coworkers work remotely. Smartsheet makes it possible for us to collaborate on projects. The project management templates that Smartsheet provides makes it easy for us to develop documentation to support our project goals and the integrated forms allow us to collect data from other colleagues as well as contributors outside of the organization. The data visualization within the dashboard is another helpful feature. Stakeholders appreciate the transparency it provides and the many different customizable chart designs that can be tailored to each project goal.
What do you dislike about the product?
While it is easy to import data from other software programs, transforming that data within Smartsheet can be a challenge, as is the creation of some reports that are required for some of the dashboard tools.
What problems is the product solving and how is that benefiting you?
Smartsheet is continually making improvements to the design of its interface and the features it offers. At the moment, Smartsheet is benefiting my team by providing us with project management tools that are easy to use and share with others.
Changed the way we run projects internally and externally
What do you like best about the product?
Having all of our data in one spot that we can reference, report and dashboard from on a daily basis across the company has been a huge win for us. Allows us to "connect the dots" that we previously couldnt when things were siloed. Has shown us insights into our data that we wouldnt have seen otherwise. Has allowed us to "do more with less" when resourcing has been a constant challenge. It was easy to integrate into our existing workflows and get the team up to speed on the basic use of it. Our account rep has been great to work with after a few false starts with other reps.
What do you dislike about the product?
The pricing and account type structure is not great as well as the yearly one-time billing. It makes it very challenging for a mid-size business trying to grow and transition to a larger business with hundreds of users to absorb that one-time annual fee. We would likely use more features if we could pay monthly. As well, the license structures dont have a lot of flexibility compared to somethign like Office365 where you can add or subtract licenses at will.
What problems is the product solving and how is that benefiting you?
The ability to connect previously disconnected infoomation is the single biggest problem being solved by SmartSheet for us. We have stopped duplicating information, become more efficient and have given both our team and our leadership better understanding and visualization of that connected information.
Easy to manage Project & to do list tool
What do you like best about the product?
It is a straightforward, zero-code tool that helps organize daily activities and improve internal processes. It has helped our company manage internal communication in a more direct and organized manner, enhancing overall efficiency and collaboration across teams.
What do you dislike about the product?
I cannot put more than one tab on the same sheet. Having this feature would help manage the same topic with differentiators that can be organized through different tabs.
What problems is the product solving and how is that benefiting you?
1. It helps me organize my daily tasks,
2. I can assign task to different people within the organization
3. I can better visibility of the projects I am working on
2. I can assign task to different people within the organization
3. I can better visibility of the projects I am working on
Good organizational tool for project management
What do you like best about the product?
I like the ability to link items to rows etc.
What do you dislike about the product?
it can get complicated to undertsnd how to buid in custom functionality.
What problems is the product solving and how is that benefiting you?
My project management info is ALL in one place, easliy accessible and easy to use and update info.
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