Smartsheet
SmartsheetExternal reviews
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Makes Project Management Easy!
What do you like best about the product?
Many of my team members and coworkers work remotely. Smartsheet makes it possible for us to collaborate on projects. The project management templates that Smartsheet provides makes it easy for us to develop documentation to support our project goals and the integrated forms allow us to collect data from other colleagues as well as contributors outside of the organization. The data visualization within the dashboard is another helpful feature. Stakeholders appreciate the transparency it provides and the many different customizable chart designs that can be tailored to each project goal.
What do you dislike about the product?
While it is easy to import data from other software programs, transforming that data within Smartsheet can be a challenge, as is the creation of some reports that are required for some of the dashboard tools.
What problems is the product solving and how is that benefiting you?
Smartsheet is continually making improvements to the design of its interface and the features it offers. At the moment, Smartsheet is benefiting my team by providing us with project management tools that are easy to use and share with others.
Changed the way we run projects internally and externally
What do you like best about the product?
Having all of our data in one spot that we can reference, report and dashboard from on a daily basis across the company has been a huge win for us. Allows us to "connect the dots" that we previously couldnt when things were siloed. Has shown us insights into our data that we wouldnt have seen otherwise. Has allowed us to "do more with less" when resourcing has been a constant challenge. It was easy to integrate into our existing workflows and get the team up to speed on the basic use of it. Our account rep has been great to work with after a few false starts with other reps.
What do you dislike about the product?
The pricing and account type structure is not great as well as the yearly one-time billing. It makes it very challenging for a mid-size business trying to grow and transition to a larger business with hundreds of users to absorb that one-time annual fee. We would likely use more features if we could pay monthly. As well, the license structures dont have a lot of flexibility compared to somethign like Office365 where you can add or subtract licenses at will.
What problems is the product solving and how is that benefiting you?
The ability to connect previously disconnected infoomation is the single biggest problem being solved by SmartSheet for us. We have stopped duplicating information, become more efficient and have given both our team and our leadership better understanding and visualization of that connected information.
Easy to manage Project & to do list tool
What do you like best about the product?
It is a straightforward, zero-code tool that helps organize daily activities and improve internal processes. It has helped our company manage internal communication in a more direct and organized manner, enhancing overall efficiency and collaboration across teams.
What do you dislike about the product?
I cannot put more than one tab on the same sheet. Having this feature would help manage the same topic with differentiators that can be organized through different tabs.
What problems is the product solving and how is that benefiting you?
1. It helps me organize my daily tasks,
2. I can assign task to different people within the organization
3. I can better visibility of the projects I am working on
2. I can assign task to different people within the organization
3. I can better visibility of the projects I am working on
Good organizational tool for project management
What do you like best about the product?
I like the ability to link items to rows etc.
What do you dislike about the product?
it can get complicated to undertsnd how to buid in custom functionality.
What problems is the product solving and how is that benefiting you?
My project management info is ALL in one place, easliy accessible and easy to use and update info.
REVIEW
What do you like best about the product?
I like the function of being able to group rows together under a specific heading. It makes it so much easier for my projects as well as visually aesthetic.
What do you dislike about the product?
The learning curve is a bit tough, as there are buttons that are not clear what their functions are.
What problems is the product solving and how is that benefiting you?
The problem Smartsheet solves is being able to see all my tasks per project together in one space rather than having to go back and forth between sheets or locations.
Good tool to develop and follow up projects
What do you like best about the product?
I like how Smartsheet is flexible to create and organize tasks and processes. Also how it's able to asign tasks to other or attache documents. I use it almaosu every day to work with my team or myself.
What do you dislike about the product?
I 'm feeling lost and I don't feel it's friendly when I switch from grid to gantt, timeline or board. When you recieve an e-mail from someone requiring any task the details are slightly confused when there are too many details.
What problems is the product solving and how is that benefiting you?
Problems related to define procesess and people involved. Smartsheet solves those related to define properly and follow-up tasks and gates assigining who is accountable.
Smartsheet the answer to working collaboratively
What do you like best about the product?
I love that several people can work within the sheet, you can easily share information and its great for data collection. Very user friendly
What do you dislike about the product?
I would like to be able to set the size of a photo so incorrect sized ones cannot be submitted
What problems is the product solving and how is that benefiting you?
allows a smoother simple way to colelct data from multiple souces at one time
Functional + Flexibility = Smartsheet
What do you like best about the product?
We are able to customise informaton and approach as to our business use needs. The flexibility that Smartsheet gives enables multi tier approach to projects, stakeholder monitoring and engagments. Great product and highly likely to be further developed as to adapt to our changing needs.
What do you dislike about the product?
Graphs could be better , more customization offer would be cool/good.
What problems is the product solving and how is that benefiting you?
Stakeholer managment, process and flow overview and managment, information dissemenation and timely Program overviews.
Backbone Of Our Processes
What do you like best about the product?
We use Smartsheet daily for the tracking of fleet deliveries and build project management. It is relatively easy to setup and go from basic user to advanced user. The simplicity of workflows, and data flows, makes this an ideal tool for high volume, multitouch point tracking. The tool, with Data Shuttle is easy to implement and quickly makes you a data integration expert.
What do you dislike about the product?
The cost, beyond the basic user accounts is prohibitive for a lot of businesses, but does provide a lot of value if used to the full extent.
What problems is the product solving and how is that benefiting you?
Smartsheet is solving high volume workflow with multiple touch points across multiple teams and various levels of expertise
Brilliant new tool that has helped within a different space of work!
What do you like best about the product?
I had never come across Smartsheet until I started with my current organisation. While at I first I tried to understand how I would adapt change management tools to fit within the structure of Smartsheet, it very quickly became apparent that it's flexiblity and structure provided a range of options to not only track but display information to myself and others.
What do you dislike about the product?
The only downside is it currently doesn't have a darkmode feature when using the web browser!
What problems is the product solving and how is that benefiting you?
I'm in the space of Change Management and this tool has helped with me collaborate with our business units when going through Change Impact Assessments or even within my team when my change analyst required to collaborate with me on our change plan including training and comms plans. We had a unified location to work on different projects which allowed us to maintain up to date information, have a single UI and be flexble enough to match that to a range of different projects.
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