Smartsheet
SmartsheetExternal reviews
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Overall, greatly beneficial to use on an every day basis
What do you like best about the product?
The ability to share an collaborate with others
What do you dislike about the product?
Difficulty logging in at times. It doesn't auto log in
What problems is the product solving and how is that benefiting you?
It allows for me to present my project timelines and workback schedules.
Good tracker resource
What do you like best about the product?
It's a good way for multiple people to be on the same page and connected on a project
What do you dislike about the product?
Some of the templates and integration features are not intuitive. More detailed tutoritals would make the produce more usable.
What problems is the product solving and how is that benefiting you?
Smarsheet allows multiple people from different companies to stay on the same page and ensure projects are following along their timelines correctly.
SmartSheet Review
What do you like best about the product?
Very simple and straight forward which makes it easy to use for most anyone.
What do you dislike about the product?
when I load from MSP it doesnt always load corretly
What problems is the product solving and how is that benefiting you?
The entire team can access it with a paid license or me generating a PDF for viewing
Smartsheet has strengthened project management in our organization
What do you like best about the product?
Using Smartsheet as our preferred tool for project management has allowed our organization to create a streamlined, easy to use, and accessible Project Management Office for Executive projects and team projects alike. The various tools and features and easy integration allow us to keep ALL related information in one place. Project managers can organize and access the details daily, while executive viewers can easily view the high level information on dashboards as often as needed. The Smartsheet learning community and customer service team is really accessible and helps with implementing new tools into the design of our projects. There is a really low barrier to entry, especially for users who are not the actual project manager.
What do you dislike about the product?
The only downside we have experienced is the time it takes to upskill the people who will actually need to know formulas, etc., for the detailed project management operations, but once that is done it is really worth it.
What problems is the product solving and how is that benefiting you?
Smartsheet has helped us solve our biggest problem of project and portfolio management. We did not have any consistent project management system or tool, so the organization did not know how many or which projects were ongoing at any point in time. Smartsheet is our chosen tool for project management at the executive level for our Project Management Office, and most of the manager-level staff also choose Smartsheet for project management.
User friendly and easy to navigate
What do you like best about the product?
Ability to change one thing changes all reports/sheets etc
What do you dislike about the product?
Filtering capabilities could be better. Similar to Excel
What problems is the product solving and how is that benefiting you?
Ability for the entire organization to work off of one source of the truth
Intuitive tool for collaborational work
What do you like best about the product?
Easy to teamwork. Good use for list and tasks. The dashboard creation is also easy.
What do you dislike about the product?
I wish it would use the same functions and commands as MS Excel.
What problems is the product solving and how is that benefiting you?
Solves the problem of version control.
Useful for Nuanced SMB Workflows and Project Management
What do you like best about the product?
Our Small/Medium company utilizes Smartsheet frequently for workflow management. Through the use of intake forms and alerts, information is flowing to the right people at the right time and is accessible to those who need it. We have many different lines of business so the customization of forms is helpful.
From a Project Management perspective, we utilize our own built templates and this works well for repeatable projects.
When we are interfacing on projects with other companies who utilize Smartsheet, its helpful to be able to access each others sheets and the consistency in format and system is helpful for users.
The account managers have been helpful when we have questions or need additional guidance on setting up certain aspects of the system.
From a Project Management perspective, we utilize our own built templates and this works well for repeatable projects.
When we are interfacing on projects with other companies who utilize Smartsheet, its helpful to be able to access each others sheets and the consistency in format and system is helpful for users.
The account managers have been helpful when we have questions or need additional guidance on setting up certain aspects of the system.
What do you dislike about the product?
There is a bit of a learning curve to really utilize Smartsheet to its full potential. There are numerous ways to add alerts, link items, add context and files to tasks and sheets but overall the casual user is likely looking for something a bit more intuitive. Smartsheet does have instructional videos and even certification for those interested in learning more. In our case, we have a Smartsheet admin who is certified who ends up provisioning and setting up many of the workflows and templates on behalf of users who dont have the time or patience for the setup of the sheets.
With the competitive nature of this type of software I think companies are also looking at products that are more visually appealing and intuitive to a wide variety of users.
I also feel that the portfolio management aspects of the system are lacking, or at least are cumbersome to get to a point to meet our needs. We had explored this with our account manager, and ended up being referred to a third party support vendor to help us get our PPM setup dialed in.
With the competitive nature of this type of software I think companies are also looking at products that are more visually appealing and intuitive to a wide variety of users.
I also feel that the portfolio management aspects of the system are lacking, or at least are cumbersome to get to a point to meet our needs. We had explored this with our account manager, and ended up being referred to a third party support vendor to help us get our PPM setup dialed in.
What problems is the product solving and how is that benefiting you?
Workflow management has been a primary benefit of Smartsheet. Unique forms per service line with associated workflows allow us to pass information to the right people at the right time.
In addition we utilze Smartsheet for Project Management via our own created templates.
In addition we utilze Smartsheet for Project Management via our own created templates.
User friendly project information management!
What do you like best about the product?
How user friendly it is to develop new templates/tools and work with.
What do you dislike about the product?
There are MANY ways to execute the same task - almost too many options.
What problems is the product solving and how is that benefiting you?
Project Management / Project Schedule solutions
Project Management using Smartsheet
What do you like best about the product?
Smartsheet is an excellent way to simultaneously manage several projects. The spreadsheet design makes the application intuitive and easy to use. Our team uses the dashboard features almost everyday. It is great for cross-team collaboration. Multiple users can input data at the same time and refresh dashboards in real-time. Since many of us were Excel users, it was easy to implement the product. There is customer support available when you get stuck on a problem. We've successfully integrated the Smartsheet platform in our team's operational and project management.
What do you dislike about the product?
Smartsheet is very easy to use. however some of the formatting can be a little bit limiting and difficult. It doesn't yet have the customizabilty of Excel. I've found that some of the alignment of data in the cells is a little bit clunky. Sometimes I would prefer left justify, but the data is a little bit off kilter. Other than that very small issue, I think Smartsheet is great.
What problems is the product solving and how is that benefiting you?
Our team loves using the Smartsheet application for project management. Each member of our team has their own Smartsheet that they can input their own data in. The indvidual Smartsheets can then feed into dashboards in real-time. Our team has over 10 major dashboards that we routinely share with Executive leadership. We've also implemented a PTO calendar that allows for a single source of truth across our team. We love the ability to use Smartsheet and get away from the Microsoft products all the time. Smartsheet is benefiting our team by simplifying data entry and allowing quick and clean reporting.
Versatile managment Software Platform
What do you like best about the product?
The software is a user-friendly online platform that offers convenient access and a wide range of features for project management, organizational and vendor management, workflow design, and operations. The vendor provides additional customized design and workflow assistance to assist organizations to get up and running.
What do you dislike about the product?
The product is still developing and needs more integration and interoperability features. I perceive it will add these and expand the functionality as it grows for more excellent usability.
What problems is the product solving and how is that benefiting you?
Smartsheets allow our organization to manage simple to complex projects, and create tasks and project plans to provide communication and tracking. The software aids in creating an organizational structure for efficient and effective business workflow and decision-making. The platform allows the business to integrate with some of our legacy tools, enhancing productivity and operations.
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