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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Higher Education

Good software for project management

  • August 06, 2024
  • Review provided by G2

What do you like best about the product?
It's easy to use and there are many different features included, like the dependencies and lags. The Gantt charts look really nice. I also like that it's integrated to Outlook, so you can notify users about their tasks directly to their emails.
What do you dislike about the product?
The software is great, so not a lot of cons. One thing that could be improved is the possibility of adding a baseline to the projects on Smartsheet, to compare with the real execution later. That would be very useful.
What problems is the product solving and how is that benefiting you?
Smartsheet helps us keep the projects and initiatives on track, and we got way more efficient after we started using Smartsheet.


    Jessica V.

Smartsheet has made sharing information across the company easy!

  • August 06, 2024
  • Review provided by G2

What do you like best about the product?
The ease of use, it is so user friendly.
What do you dislike about the product?
I don't like that the primary column has to be included.
What problems is the product solving and how is that benefiting you?
Communication.


    Liz R.

Save valuable time with Smartsheet!

  • August 06, 2024
  • Review provided by G2

What do you like best about the product?
I love the automation workflows, where I can set up alerts for project team members to know an action assigned to them is fast approaching and to prompt their response.
What do you dislike about the product?
Smartsheet requires new users need to set up an account and therefore I need to provide instructions to those colleagues.
What problems is the product solving and how is that benefiting you?
It saves me times to follow up on actions, so as a project manager, I can concentrate on the important aspects like stakeholder management instead.


    Retail

Great tool for automating processes

  • August 05, 2024
  • Review provided by G2

What do you like best about the product?
This tool helps us stay organized as a growing company with a lot of moving parts. We love the automation piece that helps us trigger actions to keep us on track.
What do you dislike about the product?
Very hard to get someone to get in contact with us to change the admin on the sheet when someone left the organization.
What problems is the product solving and how is that benefiting you?
The automation piece is helping us move at a faster speed versus emailing individually. At one point we used it to automate our onboarding process.


    Primary/Secondary Education

Good for keeping track of projects

  • August 05, 2024
  • Review provided by G2

What do you like best about the product?
I like that it provides dates and a way to keep track of not only if the dates are met, but if it is handed off to the next people, and the reminders via email.
What do you dislike about the product?
It seems overly complicated to use, and the reminders of dates/handoffs don't provide a direct link to the line/sheet in question.
What problems is the product solving and how is that benefiting you?
It solves knowing when and where things are due, who has responsibility, and keeping track of projects all in one place.


    Logistics and Supply Chain

Smartsheet has revolutionized my training request mechanism

  • August 05, 2024
  • Review provided by G2

What do you like best about the product?
Smartsheet has automation that is vital for communicated to important stakeholders. My team cannot work without the automation. This platform has made communication with team members that I do not get to see in person very often, seem like they are right next to me. It has steamlined timing and organized future training projects. We are very well planned and we do not miss anything. I also love the fact that I can continually improve these sheets with more ablities. Data can be sent to a specific person or group and I know that they have the information that they need. I have built in automation that lets me know when change happen and what I need to do to update it. Everyone that has used these Smartsheets has said how easy it is to use. My team got it right away. I also use Smartsheet for tracking data of certifications, who is trained in what and when. Also when they need to be recertified. I use this everyday. It is my lifeline to our business. Its has revolutionized my training request mechanism. I love it!
What do you dislike about the product?
I do wish there were some features that could improve. Like the speed of which the automations happen. At times the timing is a bit slow. I also would like that you could copy more than 500 lines of data at a time. For me that is too small. I use 2000+ lines at a time for record keeping. I also would like more cells 500000 is not enough. I create sheets that work together moving data into storage sheets, and back up copies of certifactions. Sometimes the sheets get full very quickly.
What problems is the product solving and how is that benefiting you?
In the past there was a verity of ways that training requests came in. It was inconsistent and much was word of mouth. There was not way to track consistently when, who and what was being trained. We also have to track the hours used for these trainings so that we can plan and execute to that plan. I created entry forms for our production teams to enter requests for specific departments. Specific managers would request for their team members to be trained in a specific process. All of this is now tracked. The manager gets an email at each step of the way from submission to approval to a change in team member or change in date. I also created formulas to calculate the proper hours for each training according to how many team members are trained at the same time. I send out a 3 week plan and we hit that mark very consistently because of this system. I also have solved unplanned training by limiting when training requests dates can be entered through the form. If I set it to 2 weeks out they cannot enter it any earlier. Without that request the training does not happen. Our operations team has learned that they need to request early to get their training on the books. At time I have had to adjust the open window to 4 weeks and it was not an issue for operations to learn. I no longer have to battle against unplanned training. Smartsheet is amazing for me. I cannot say enough good things about it.


    Nathan H.

Transforming Workflow Efficiency with Smartsheet

  • August 05, 2024
  • Review provided by G2

What do you like best about the product?
The intuitiev layout and design make it easy to navigate and use, even for beginners. It also offers extensive customization, allowing users to tailor sheets, dashboards, and workflows to meet specific needs.
What do you dislike about the product?
Limited mobile app functionality, the app has limitations compared to the desktop version
What problems is the product solving and how is that benefiting you?
Smartsheet provides a cnetralized platform to plan, track, and manage projects, making it easier to coordinate tasks, deadlines, and resources.


    Candace F.

Great Tool for Managing My Complex Projects and Sending Out Surveys

  • August 05, 2024
  • Review provided by G2

What do you like best about the product?
Smartsheet is the first program I have used to manage my work projects. I have been using it recently for several projects, and it's been great! I also have used it to a send out a survey to volunteers. It worked out really well, and I had a very high participation rate. I do have a few suggestions for improvement, including allowing more characters when creating a survey form. I ultimately found a solution to get my necessary information on the form, but I'm not sure why there would be so few characters allowed. Also, I wish some functions were a little more intuitive, such as sending deadline reminders, etc. I also had some technical issues with their training videos, but I was able to find the answers I needed through Google searches. Overall, an excellent product that is really helping me meet my goals! And for someone new to project management software, I was able to get going very fast with minimal training!
What do you dislike about the product?
As I mentioned above, the character limits in the forms, and I find some tasks could be easier, such as sending reminders about deadlines. I also think the help function/training vidoes could be improved.
What problems is the product solving and how is that benefiting you?
It's helping me manage a very large and complex project. It was also really helpful in creating and sending out a survey to volunteers for a program I managed.


    Non-Profit Organization Management

Helpful way to organize progress

  • August 05, 2024
  • Review provided by G2

What do you like best about the product?
I enjoy the ability to quickly create customizable tables
What do you dislike about the product?
Some functions do not exist yet. for example it's hard to move columns to new positions.
What problems is the product solving and how is that benefiting you?
It's easily allowing me to track progress on tasks


    Torimarlyn M.

Excellent work tool.

  • August 05, 2024
  • Review provided by G2

What do you like best about the product?
One of Smartsheet standout features is its flexibility. Whether you're managing a small personal project or coordinating a large team effort, smartsheet adapts to your needs with customizable boards and cards.

Overall, Smartsheet is a robust tool that combines simplicity with powerful features, making it an excellent choice for both individual and team-based project management.
What do you dislike about the product?
So far, with the latest updates, there is nothing that I dislike.
What problems is the product solving and how is that benefiting you?
Task tracking, visitor list management, special projects management