Smartsheet
SmartsheetExternal reviews
10,017 reviews
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It's easy to use, nice collaboration tool, and provide insightful dashboards.
What do you like best about the product?
The Dashboard functionality so far, is definitely the best piece I've used so far.
What do you dislike about the product?
The sheets themselves are not the easiest to use, cross referencing sheets is still a bit clunky, it should be cleaner to use.
What problems is the product solving and how is that benefiting you?
Collaboration, restricting users to view only certain information, display progress with dashboard charts on RAID items and Project PLan progress
Handy for me, underutilized by team
What do you like best about the product?
I can definitely do a lot, from easy planning to hefty dashboards integrated with google forms, and it's great for a quick planning check
What do you dislike about the product?
The UX could be nicer for communicating timelines, and I would like better integration with Gsuite/Slack. My team doesn't like opening it up to check. I end up managing it and no one else is tracking with it
What problems is the product solving and how is that benefiting you?
Timeline planning, contingency planning
Great experience using Smartsheet.
What do you like best about the product?
Being able to complete field data through the app taking away the need for paper notes on site.
What do you dislike about the product?
The amount of time to figure out how all the functions worked.
What problems is the product solving and how is that benefiting you?
Taking away field written notes on site which may come to the team processing the data untidy, difficult to read, and easily lost. With smartsheet, the data is recorded and stored with no issues.
User friendly if you have the right permissions
What do you like best about the product?
How organized it can be for teams to use Smartsheets.
What do you dislike about the product?
Workout editor permissions you can't do much except view work.
What problems is the product solving and how is that benefiting you?
Group access to an excel spreadsheet that isn't locked while others are accessing it.
Pretty good, but not great
What do you like best about the product?
I like the ability to create workflows and notifications.
What do you dislike about the product?
Other than some of the automation, Smartsheet is really no better than a google sheet. It needs improvement on it's UX to make it feel more modern and user friendly.
What problems is the product solving and how is that benefiting you?
I like that you can easily share with clients in order to show them project progress, and assign them tasks with due date notifications.
The tool is OK to manage projects but competition offers better and more moden features
What do you like best about the product?
Easy to use for people used to managed projects with excel.
What do you dislike about the product?
Web User Interface and mobile apps have an old interface, not very intuitive. Seems that Smartsheet is progressively migrating to a modern user interface in the web version. Still not clear when mobile apps will be updated.
Does not offer integration with OKR or KPIs
Does not offer integration with OKR or KPIs
What problems is the product solving and how is that benefiting you?
Basic project management
Useful tool for Project Management in Small Teams
What do you like best about the product?
Smartsheet has added value to our project management processes for our small, but growing nonprofit team. We have shifted from using Excel files to track our project progress and tasks into using multiple sheets in Smartsheet. Just about 9 months from starting our journey, we are starting to learn more tricks to improving our reports and dashboards to better balance our team's capacity and visualize progress toward completing deliverables. Each person on our team currently use Smartsheet about 2-3 times a week.
What do you dislike about the product?
Although the tool feels familiar (like Excel), there are many nuances and it is very easy to set up a workstation incorrectly. There is much we still need to learn--it has been a process of trial and error. One downside to the tool has been the onboarding process. Our customer service rep who sold us the platform was not very responsive and did not connect us with our support team to help us learn how to use the tool to our best ability. We had to reach out to multiple other contacts at the company to find how to submit a support request and receive training, which we only got after we had already "self taught" ourselves and set up sheets in less-effective ways. In this way, we found that it should have been easier to implement the tool across our research team function--especially since we did not have any complex integrations to build out.
What problems is the product solving and how is that benefiting you?
We use Smartsheet to visualize our work across the research team in our small nonprofit organization. It allows a clear 1,000 foot view for our leadership as well as practical task-oriented details for our research team to track progress on projects.
Upgraded use of Excel - Shareable Experience
What do you like best about the product?
Smartsheet is nice in the sense that it can be shared between multiple users with live data.
Our company uses Smartsheet all day long every single day.
Our company uses Smartsheet all day long every single day.
What do you dislike about the product?
Even if I refresh the spreadsheet or close it out after making an entry, we have noticed that entries get written over by other users. It's like Smartsheet hasn't fully updated.
What problems is the product solving and how is that benefiting you?
Quality, tracking of purchasing and receiving issues.
Tool Inherited
What do you like best about the product?
Smartsheet's was a tool I inherited when I was hired to manage the PMO dept. I was surprised at it's capabilities. I am still looking for more automation that connects to other applications to not
What do you dislike about the product?
I am still looking for more automation that connects to other applications such as Outlook and Power BI. Not a fan that everytime I share a project with someone it is confusing to my co-workers if they need a full license or why they need to sign up.
What problems is the product solving and how is that benefiting you?
Project Tracking and task management. It helps my team provide status across our six companies.
Provides a means of scheduling and communication that helps us know what needs to be done.
What do you like best about the product?
The upsides of using smart sheet is we can have all our scheduling in one place. We can plan out a project start to finish and assign specific tasks to team members to make sure everything is getting done on time.
What do you dislike about the product?
There are some features I wish it had that it doesn't. I wish I could format a report separately from the main sheet it is pulling from.
What problems is the product solving and how is that benefiting you?
It provides a platform that we can do our scheduling and communication all in on place. We use it to set and track goals, build schedules for projects, assign tasks to team members, and more.
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