Smartsheet
SmartsheetExternal reviews
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Smartsheets is a one stop shop for office needs
What do you like best about the product?
I like that you can add attachments to documents as well as tag users seamlessly and it integrates very well with our other platforms. We used Smartsheets to assist our firm go through the Implementation of quite a few applications that made the project easy and we were very supported. Smartsheets is used everyday in my workfow!
What do you dislike about the product?
I dont like the way you filter and sort in Smartsheets. It can get confusing fairly easily.
What problems is the product solving and how is that benefiting you?
Organization! I could say it a million times. Smartsheets really keeps the task at hand right in front of the team and keeps our deadlines visible and target dates. Love that we can add the attachments for progress. Its fabulous.
Automation is everything!
What do you like best about the product?
Smartsheet automation has helped the different teams I work with streamline workflows, and keep close track of projects. It's collaborative, it's web based, and the tools are very intuitive.
What do you dislike about the product?
Automation is very good but i've encountered partners who have tried to make it a catch-all for their teams and run into trouble. Also, coming from Excel some of the formula syntax is very different, but the good news is that the community help and knowledge make it easy to find an answer.
What problems is the product solving and how is that benefiting you?
Smartsheet helps our team of nearly 40 employees report on project updates, stay organized, and give each other visibility into their day to day work. We also use dashboards and reports to provide KPI's to our c-suite, and show our value.
Keep track of everything with Smartsheet!
What do you like best about the product?
I use Smartsheet several times a day in my role as a manager of instructional designers. My team has built several sheets that we use for things like: prioritizing projects (with a team Kanban), assigning and tracking project task progress, cross-functional collaboration, fulfilling customer requests, automating workflow steps and email responses, and so much more. When we have a problem to solve, the first step in our solution is to think, "Can Smartsheet do that?"
What do you dislike about the product?
I would like to see more training available - or maybe I just don't know where to look for it. The tool is very user-friendly so many things can be figured out on your own, but maybe an in-app guide like Pendo would help users with just in time training on what to do.
What problems is the product solving and how is that benefiting you?
Our team has many irons in the fire at any given time, with projects constantly being added to our responsibility. Smartsheet helps us keep track of all of them, from the broad picture to granular details.
Smartsheets Project Management Made Easy
What do you like best about the product?
Smartsheets is intuitive and quite streamlined. The ability to make Gantt charts and track all of the ongoing projects and multiple subtasks for each project has become critical for success within my department.
What do you dislike about the product?
There are minor display frustrations, such as resizing the first column in a spreadsheet. All the other columns are simple to resize to address the screen size properly but the first column is too large and I cannot seem to resize it the same way the other column do. Overall this is a small issue.
What problems is the product solving and how is that benefiting you?
Before implementing Smartsheets we had a few key excel sheets throughout the office/network to try to manage and track our ongoing projects. This became a problem when key individuals left the company and greatly limited collaboration between departments. We have now started moving towards Smartsheets where things can be accessed off the network and provides a better way to collaborate with our numerous remote colleagues (myself included).
Smartsheet is a good tool for project planning
What do you like best about the product?
You can easily switch between grid view and gantt chart. The dependency between tasks can be easily reflected.
What do you dislike about the product?
I am not sure if you can integrate other tools with Smartsheet.
What problems is the product solving and how is that benefiting you?
It provides clear view of project timeline and task assignment.
Managed Print Tracking
What do you like best about the product?
Ease of duplicating sheets for multiple views.
What do you dislike about the product?
Cannot permanently delete unwanted columns.
What problems is the product solving and how is that benefiting you?
Tracking sales opportunities.
Powerful - Useful tool
What do you like best about the product?
Easy to organize the project from a Project Manager's perspective, automation is really useful for collecting updates or feedback.
What do you dislike about the product?
The Timeline view could be improved, dependencies assignment could be improved in a way that is more user-friendly and simplified.
Formulas that are common in Excel could be better implemented in Smartsheet as some work require to clean data.
Data visualization could be improved, currently, I also use Tableau for this purpose.
Formulas that are common in Excel could be better implemented in Smartsheet as some work require to clean data.
Data visualization could be improved, currently, I also use Tableau for this purpose.
What problems is the product solving and how is that benefiting you?
Centralized Project Management
Great for Product Management!
What do you like best about the product?
Smarthseet is so robust. We've been able to leverage features to replace both our product management tool and project management system. It really helps support our products from inception through delivery, housing everything from our planning roadmap to pricing sheets.
What do you dislike about the product?
There's little you can do to change the visuals. We use the gnatt chart for our product roadmap and it's not the type of screenshot I like to put on a presentation to our executive team.
What problems is the product solving and how is that benefiting you?
It helps act as a database that holds all of our product information. It also consolidates our project management and product management into one tool.
daily user of smartsheet
What do you like best about the product?
i like the fact that smartsheet is an online tool and that is capable to generate notification in real time which allow me to manage my service calls quickly and stay always up to date. I like also the latest updates about workapps and dynamic views. it helped me a lot securing access to sensitive data.
I like also the fact that you provide an integration with a lot of other tools like PowerBI which kind of cover the part we can't find in smartsheet.
I like also the fact that you provide an integration with a lot of other tools like PowerBI which kind of cover the part we can't find in smartsheet.
What do you dislike about the product?
i don't like the fact that most automation are row based, you can setup a modification to complete row and not in a cell based way. (copy row, move row, lock row, ...)
I don't like the fact that smartsheet is very bad in time calculation when it comes to very precise duration in hours and minutes. i suffered a lot when building my metrics sheet and to calculate the duration for each call.
I don't like also your support limitations, to get support on a feature most of the time have to rely on community forums.
I don't like the fact that smartsheet is very bad in time calculation when it comes to very precise duration in hours and minutes. i suffered a lot when building my metrics sheet and to calculate the duration for each call.
I don't like also your support limitations, to get support on a feature most of the time have to rely on community forums.
What problems is the product solving and how is that benefiting you?
Smartsheet is offering me the optionto create an online application that manage support requests from my clients, assign and coordinate these requests and provide to real time notification to my client. it build a lot of trust between our service and the costomer.
Collaboration to the extreme.
What do you like best about the product?
Smartsheet is a great place for team collaboration. It is an easy to use tool to store documents and keep track of team and idividual tasks. Being web based my team is able to review and update simultaniously.
What do you dislike about the product?
Few downsides to using smartsheet, the hardest part is getting all parties on board.
What problems is the product solving and how is that benefiting you?
There are many documents and review processes in construction management and smart sheet helps us organize, review, collaborate, revise and approve all in one location.
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