Smartsheet
SmartsheetExternal reviews
10,017 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great for managing financial accounts and job performance tasks but login function needs changing.
What do you like best about the product?
It is pretty easy to navigate once you learn how to use the many options within this program. I like that you can customize the Sheets to what suits you best like the job performance tracking is easy to see where everyone is at once, who is on what tasks, what is being completed, what is on hold, and we can communicate easily across this network. Also, the financial tracking is nice in that color coding a line item lets all users know who it belongs to, we can message one another if we have questions, we can adjust the cells, lock them, so many things. Works great for our company!
What do you dislike about the product?
Currently, there seems to be a new systems login function that was not there previously and it requires the user to log in every morning I open the program. Then it has to send me a verification key to my email for me to get in. I find this tedious, a nuisance and time consuming at best. At least some other programs I use will say "recognize this computer for the next 180 days", but this is ridiculous! I do have to say, had I or anyone in our company (multi-million) had this kind of hassle to overcome early on every morning, I am not sure we would have stayed with this program. I think they need to rethink this before they lose clients or fail to get new ones. This is why I am giving it 8 stars.
What problems is the product solving and how is that benefiting you?
It is solving getting task priorties done more efficiently and timely. Because we can set the view in swim lanes, it works for our company and within minutes or even seconds, get at a glance looks to see where people are working and at what progress is being made instead of having to constantly inquire via phone, email, etc. This has made production and communication much faster and effective, we can see our bottome line and outstanding invoicing easier.
Great product - better than google docs
What do you like best about the product?
I find that smartsheets are way more useful than google docs which we also use. One of the categories we use it for is for promotions and being able to set email reminders for when something is due to start is a fantastic feature. It is super easy for multiple users to use these sheets and complete the info which is relevant by accessing drop down lists.
We also use it as a mastersheet for other documents within the business which is great for ease of use once again.
We also use it as a mastersheet for other documents within the business which is great for ease of use once again.
What do you dislike about the product?
One of the big downsides that I have experienced is that the sheets dont always automatically save and have found when ive added data in that it hasnt saved when ive tried to retrieve it at a later date
What problems is the product solving and how is that benefiting you?
When dealing with multiple customers its been a challenge is the past to keep up with marketing promotions. So having these show up as email reminders make it really easy to stay on top of campaigns.
I've been working with Smartsheets for several years.
What do you like best about the product?
Smartsheets allows a lot of spreadsheet functionality with the added benefit of a database. It also allows a lot of easy/good reporting, and easy collaberation.
What do you dislike about the product?
I do not like that you can't use formulas to do calculations on reports, or add columns to a report. (for example, it would be great to pull information into a report and then have a column specific for that report to do special calculations based on the imported data.)
What problems is the product solving and how is that benefiting you?
We are an eLearning company and use Smartsheet to maintain our library of courses and update schedules. We use it to track updates between teams as the project is passed from group to group.
I rely on Smartsheet for my everyday work
What do you like best about the product?
The ease of use, the simplicty, yet the opportunity to organzie upfront in ways that Excel doesn't for you from the beginning. I like that I can set due dates on a calendar per each line item, track the status of completition per each line item, highlight rows, etc. I also like that I can refer back to past sheets in an organized fashion.
What do you dislike about the product?
Sometimes the sheets don't load and I recieve an error message. It could take over a day for these sheets to become accessible again. Because I rely on the program for my everyday work, when I can't gain access to my sheets, it is frustrating. This is the spot I keep all important information regarding trade shows and all the fine details such as dates, costs, logistics, etc. This has happened serval times over the last few years of me being a user.
What problems is the product solving and how is that benefiting you?
A one stop shop for organizing all details for national US trade shows. I am the US Trade Show Coordinator for my company and Smartsheet is where I keep track fo all the ins and outs of each event. I also enjoy that I can be on the road and access Smartsheet via the web and not in my company's server's folders.
A solid platform for collecting data
What do you like best about the product?
It looks much more professional than a google sheet for collecting data. I also love the generate documents feature, it is so useful to my daily work!
What do you dislike about the product?
There is a learning curve that takes time and I didn't find the online tuturials the best at educating me on them. I would like for it to be easier to figure out
What problems is the product solving and how is that benefiting you?
My team has to create some manual invoices for customers and smartsheet allows me to collect the pertinent customer details through the form, get notified via email when something is submitted, generate the document with a few clicks, and tracker which submissions are complete
Powerful Tool
What do you like best about the product?
Smartsheet is not just an excel sheet, but allow you to improve your experience of data analysis
What do you dislike about the product?
Smartsheet is not userfrendly in is coditing, so you need to develop this skills, but once you have developed and there are multiple source from which you can gain this, then you will be unblock a huge level of potential
What problems is the product solving and how is that benefiting you?
Standardization and analysis, making the business focus on the revenue more that the profit
Project Manager
What do you like best about the product?
Ease of use, various views for filtered view for users,
What do you dislike about the product?
saving features, sometime it does not save the files. dashboard can be improved
What problems is the product solving and how is that benefiting you?
It is very useful in creating project plans. Sending survey using various custom forms it makes more powerful. However, forms feature can be improved. It does not allow to change colum or row view to change as per the quesitons demand
perfect management tool for my company
What do you like best about the product?
You can work with your own creativity. This means that smartsheet can be used for many purposes in my company
What do you dislike about the product?
when it comes to really large projects in smartsheet with many links. smartsheet may function a little slower. this is sometimes annoying
What problems is the product solving and how is that benefiting you?
We first worked with online versions of Excel. This does not work at all if you want to work with multiple people in 1 sheet at the same time. with smartsheet this works flawlessly.
Smartsheet helps u keeping track of tasks and helps us to notify colleagues of important changes
What do you like best about the product?
The notification possibilities are really helpful, together with all the other automatic workflow options. The API is also very usefull if you want to integrate Smartsheet in other software. We use Smartsheet in our everyday practice.
What do you dislike about the product?
The billingproces could be easier. It is difficult to add new users to a previously created automatic export via mail.
What problems is the product solving and how is that benefiting you?
Keep track of open tasks, both in a project and as separate tasks.
Project planning tool which not always used as project planning tool
What do you like best about the product?
System is very much similar to Excel or Google spreadsheets from format point of view therefore it is quite easy to start working within the system without additional system specific trainings and also easy to implement your ideas as start to work in new envirement. I personaly use the system on a daily basis both on corporate projects and also on my personaly created tools for myself.
What do you dislike about the product?
Automation suggested by the system is not sufficient; There is no possibility to obtain values from other lines/tasks in case of trigering of automation by a line (easy example - one task is done and you need to inform owner of another task that he could start or just to send this owner of another task some information in the email).
Next point is files attached to the tasks - it will be super helpful if there will be possibility to work with files (word/excel) online in the system without donwloading and uploading it each time.
Why "duration" is in days only? Recently I wanted to create time tracker for tasks which I need to measure in minutes (or hours). I could enter this value manualy, but in case of any mathematical actions (for exaple sum of all spent times) result will be only in days with no exceptions;
For may colleagues it is very unusual and unfamiliar concept that some tasks which are momentar actions they still need start and finish date (as it is actualy the same date);
In case of projects created through ControlCenter any changes in automation or structure of templte there is no possibility to apply this chages to already created projects. Therefore in case of any bug fixes or improvements are made there is still huge tail of old projects stil with bug or old functions.
Reports feature is very unflexible - there is lack of possibility to apply filters for viewer only at the moment without "change" of report. So we are forsed either to created huge ammount of very specific very narrowly created reports for each and every ocasion or to download the wide report to apply filters localy in Excel. Therefore it is higly desirable feature to have possibility by any user apply filters or sort function for columns which will be visible only for that user in that moment without changes of the core setup of the Report.
Next point is files attached to the tasks - it will be super helpful if there will be possibility to work with files (word/excel) online in the system without donwloading and uploading it each time.
Why "duration" is in days only? Recently I wanted to create time tracker for tasks which I need to measure in minutes (or hours). I could enter this value manualy, but in case of any mathematical actions (for exaple sum of all spent times) result will be only in days with no exceptions;
For may colleagues it is very unusual and unfamiliar concept that some tasks which are momentar actions they still need start and finish date (as it is actualy the same date);
In case of projects created through ControlCenter any changes in automation or structure of templte there is no possibility to apply this chages to already created projects. Therefore in case of any bug fixes or improvements are made there is still huge tail of old projects stil with bug or old functions.
Reports feature is very unflexible - there is lack of possibility to apply filters for viewer only at the moment without "change" of report. So we are forsed either to created huge ammount of very specific very narrowly created reports for each and every ocasion or to download the wide report to apply filters localy in Excel. Therefore it is higly desirable feature to have possibility by any user apply filters or sort function for columns which will be visible only for that user in that moment without changes of the core setup of the Report.
What problems is the product solving and how is that benefiting you?
Tracking of our projects and workflows timelines, storage of the statuses and dates of actions planned/performed
Task management
Task management
showing 2,891 - 2,900