Smartsheet
SmartsheetExternal reviews
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Advanced Tools for Project Management
What do you like best about the product?
I find Smartsheet's wide array of tools to help manage projects and keep my work organized are immensely helpful. Smartsheet allows me to both keep my personal work in order and also makes collaboration with others more efficient. The seemingly unlimited number of uses and features is particularly appreciated! Smartsheet offers software that is unique - it combines the best of both excel and other project management software while maintaining near total customizability. Their support team and resources are also to-notch. These are tools that I utilize each and every day as a team leader, project manager, and employee, and I'm grateful that once they are set up, they are easy to continue using day after day.
What do you dislike about the product?
The learning curve for Smartsheet implementation did take me a bit of time. With the wealth of webinars, guides, and information offered both from Smartsheet and from people inside and outside of my organization, I was able to build tools that suited my specific needs. I just had to set aside several good blocks of time to ensure I was able to maximize their features.
What problems is the product solving and how is that benefiting you?
Smartsheet is allowing me to document, track, and collaborate on a multitude of ongoing projects. Things do not 'slip through the cracks', timelines are clear, and collaborators know what role they play. I am able to keep my entire list in one place, and prioritize what comes next. Both for personal and group projects/tasks, this provides immense value to me.
I use Smartsheet on a daily basis and love the capabilities.
What do you like best about the product?
I use multiple Smartsheets daily and I I really appreciate the versatility of Smartsheet and the ease with which I can collaborate with others within my team and other parts of the organization. Overall, I have found Smartsheet fairly easy to use and have found it simple to implement automations when needed. While I still need to learn more technical skills (i.e. formulas), I have been able to easily learn how to complete any task or function I've attemped so far.
What do you dislike about the product?
I do wish that it was a little easier to learn how to use forumals and to set up reports and dashboards. However, I know there are services that can make these things a little easier, I just don't yet have access to them through my organization.
What problems is the product solving and how is that benefiting you?
One of the biggest ways Smartsheet has helped my team is that it has made it simple for my team to track all of their work in one location so I can easily look up the status of every project on one sheet. Reports based on that sheet and reports from other locations also give me a daily 10,000 view of our workload.
Great project tracking tool
What do you like best about the product?
Smartsheet is an daily, essential tool as a project manager due to the array of functionality it offers. It is a must to keep projects and tasks on track, and very easy to use. We've implemented it across broader teams and it has been a fairly seemless integration process. Their customer support is readily accessible and available whenever you need them.
What do you dislike about the product?
There are no downsides that I can think of at this time. It is essential in my everyday.
What problems is the product solving and how is that benefiting you?
Smartsheet is creating orgnaization within my company. It helps me track projects and provides plenty of tools for crafting a project start to finish.
Great training, customer service and care.
What do you like best about the product?
The autonomy and ability to do so much within the software itself.
What do you dislike about the product?
Super hands on which can be a little annoying at times but hey, at least it's great customer service. I'd rather this than not.
What problems is the product solving and how is that benefiting you?
It's allowing tasks/action items towards organizational goals to be visualized and tangible through the system.
Efficient tool for Project Planning
What do you like best about the product?
It is easy to use and update the scheudle;
It is very easy to share with different stakeholders;
It is fast to create multiple schedules.
It is very easy to share with different stakeholders;
It is fast to create multiple schedules.
What do you dislike about the product?
It is hard to show the depenecies if we have many stakeholders.
What problems is the product solving and how is that benefiting you?
For frequent change of project schedule, Smartsheet is easy to use
Use Smartsheet for management of daily operations and scheduling.
What do you like best about the product?
We like the way it can be used to improve colaboration and we greatly enjoy the automations. It has allowed us to build systems for recieving reciepts and tracking our daily work schedules.
What do you dislike about the product?
It is like a very smart version of excel. I think it could be more outside the box on how communications between team members go. One xample is the way slack works for communication on a project. It would be nice to do that kind of stuff in smartsheets to help do everything in one system.
What problems is the product solving and how is that benefiting you?
It has allwoed us to digitize and centralize our turning in receipts.
Powerful Tool for Multiple Layers of Workflow
What do you like best about the product?
The tool's diversity allows it to meet a multitude of internal needs and be paired with other platforms, such as Salesforce, as the organization evolves. In addition, customer service is fantastic. We leveraged extra consulting hours at the start-up that were priceless.
What do you dislike about the product?
The interface for items such as project workflow can be visually unappealing and difficult for non-tech-savvy teammates.
What problems is the product solving and how is that benefiting you?
We are a regional organization with multiple external agency team members, so the platform helps provide a platform for collaboration, and it also helps us harness the data for outcome reporting.
Very useful for daily team planning
What do you like best about the product?
The thing I like the most are the automated alerts that remind my team about the due dates, which facilitates my job as lead. Very user friendly.
What do you dislike about the product?
Difficult to integrate with other sources or apps .
What problems is the product solving and how is that benefiting you?
facilitates project planning and management.
Great Tool to keep track of tasks across all disciplines
What do you like best about the product?
It provides robust project management capabilities, including Gantt charts, project timelines, task assignments, and progress tracking, making it easy to plan, execute, and monitor projects.
What do you dislike about the product?
It is expensive for small businesses or individual users. Subscription costs adds up quickly when advanced features or enterprise-level plans are required. As well while the interface is user-friendly, there can be a learning curve for new users unfamiliar with spreadsheet-based project management tools or advanced features.
What problems is the product solving and how is that benefiting you?
tasks asigment traking
great collaboration tool
What do you like best about the product?
I enjoy the tailoring functions of Smartsheet and how easy it is to use. I use the tool on a daily basis and is essential in getting my day-to-day tasks done. I haven't had the need to reach out to customer support as product is pretty intuitive. Haven't had any issues introducing the product to my clients and it's relatively easy to implement even for new users.
What do you dislike about the product?
The automation function breaks every now and then I need to set up a new one. Not sure what's triggering it, but it's been easy enough to do, so it hasn't been a dealbreaker.
What problems is the product solving and how is that benefiting you?
it's been a great tool in keeping internal and external parties live on the status on each project. it's also very helpful in keeping each party accountable
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