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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    awais a.

it is amazing

  • March 03, 2025
  • Review provided by G2

What do you like best about the product?
It help me mostly streamline the data and show the number via Dashbaord.
What do you dislike about the product?
There is nothing that I dislike about Smartsheet.
What problems is the product solving and how is that benefiting you?
Its helps me streamline the data.


    Brian K.

We use Smartsheet a lot, but do find some features clunky

  • February 27, 2025
  • Review provided by G2

What do you like best about the product?
The most useful feature is attachements and domments on each row. this allows supporting documents to be attached for quick reference as well as dialogue.
What do you dislike about the product?
The interface is dated and clunky, often in chats people forget to @ people, start new chats as opposed to hitting reply or dont realized they have clicked on another line when commenting. it's really easy to make mistakes here. Also have to make comments repeatively or upload attachment multiple times is also paionful. This is when multiple lines might related to the same supporting documents or comments.
What problems is the product solving and how is that benefiting you?
Allows us to track warrany issues with supporting documents and correspondence


    Verified User in Construction

Smartsheet was great - now im concerned

  • February 27, 2025
  • Review provided by G2

What do you like best about the product?
It was a very realiable tool to manage building projects
What do you dislike about the product?
the new updates have created a very clunky work environment, ive stopped using it alot of the time and have even started looking for alternatives
What problems is the product solving and how is that benefiting you?
Project communication and availability of information


    Mathieu B.

Great tool but requires some love

  • February 26, 2025
  • Review provided by G2

What do you like best about the product?
Excellent project management tool. It gives me the flexibility to build whatever I need on my own!
What do you dislike about the product?
Using the Smartsheet application is extremely painful. It would requires multiple updates to make it a great application. I can't recommend Smartsheet right now because the application is just so weak compared to other applications.
What problems is the product solving and how is that benefiting you?
Project management solutions.


    Alaina B.

A Powerful Tool for Project Management

  • February 26, 2025
  • Review provided by G2

What do you like best about the product?
The most helpful thing about smartsheet is that we can share interactive dashboards with our clients, track project progress, and generate detailed reports for our crew tasks.
What do you dislike about the product?
The downsides of Smartsheet is the learning curve, automation and reporting requires a lot of training. The mobile app also lacks full functionality which is frustrating for workers on site.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping me solve giving out tasks to my team that they can track that includes tasks, deadlines, and project statuses.


    Medical Devices

Great for project trackers

  • February 26, 2025
  • Review provided by G2

What do you like best about the product?
The templates are great and very easy to customise - great for a starting base when you are unsure what you need. Very easy to use and intuitive. Customer support are on hand to explain and problem solve with you - I have used the support tool once and had a 30 minute teams call to resolve my queery
What do you dislike about the product?
SmartSheet do not always update their product with recommendations on the SmartSheet user forum despite multiple requests to do so - this could enhance the user experience but the opportunity is missed
What problems is the product solving and how is that benefiting you?
Project tracking


    Verified User in Marketing and Advertising

great for collaboration

  • February 26, 2025
  • Review provided by G2

What do you like best about the product?
The Smartsheet is great for approval across countries. It allows us to categorize the documents and the reviewer can add comments
What do you dislike about the product?
Sometimes I can't get the comments reply from the Smartsheet that would affect the communcation progress
What problems is the product solving and how is that benefiting you?
It faciliates our collboration across countries


    Telecommunications

Powerful Project Management Tool that facilitate collaboration, team plan and automate reports

  • February 25, 2025
  • Review provided by G2

What do you like best about the product?
What I like most is that it consolidates all the projects we're running simultaneously into one unified source of truth, providing a high-level overview of everything in a single view. This way you can better compare dates and drive conversation around priorities
What do you dislike about the product?
One downside of Smartsheet is that it can be overwhelming for new users due to its wide range of features and customization options, which can take some time to fully master.
Sometimes can be slow to load. Also you need to remember to save your work recurrently if you don't want to lose it.
Overall our main challenge at the moment is internal Adoption by certain departments
What problems is the product solving and how is that benefiting you?
We have many projects in our company run by several PM. SS brings together all these projects and the information associated with them in one unique solution. It also provides reports based on the data already entered without the need of having to create separate reports


    Computer Software

My company uses it

  • February 25, 2025
  • Review provided by G2

What do you like best about the product?
I like that it can be used for project management. it has a robust set up features for that are stronger than google sheets for this use csae. Also great for collaboration.
What do you dislike about the product?
I think the UI could be better, more modern and intuitive. Maybe start using AI
What problems is the product solving and how is that benefiting you?
Visibility of various tasks across clients


    jose g.

Good software

  • February 24, 2025
  • Review provided by G2

What do you like best about the product?
forms and automation make things easier and faster
What do you dislike about the product?
that you cant have multiple tabs per smart sheet
What problems is the product solving and how is that benefiting you?
automation helps streamline work and registrations