Smartsheet
SmartsheetExternal reviews
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Great for collaboration to reach goals
What do you like best about the product?
The forms feature has been amazing and a great way to allow collaboration for input into a spreadsheet after. I also really enjoy using Dashboards for great visuals of the work being done and a great way to manage projects and reach goals.
What do you dislike about the product?
I wish there were more powerful queries and pivots available. I often have to export the data to do analysis in another program as Smartsheet is limited in what it can handle and do on the analysis front.
What problems is the product solving and how is that benefiting you?
Collaborating on one sheet with multiple users inputting data and then being able to do analysis on that data
Smartsheet=Great Tool for Organization and Tracking Work Load
What do you like best about the product?
What i like best about Smartsheet is the number of features available compared to Excel. There is more customization that can be used to prepare the Smartsheet the way you envision.
What do you dislike about the product?
What i dislike is that there is a learning curve to figuring out how to get the sheets integrated to perform the way you want. With a training it is easier to figure these items out.
What problems is the product solving and how is that benefiting you?
It allows a single location to house all of our working trackers that everyone can access. Additionally, it allows great tools to manage workload and task completion.
Evaluating Smartsheet for HR Project Management
What do you like best about the product?
What I like about Smartsheet is that it's very interactive and easy to use, and my favourite feature is Smartsheet forms. As an HR manager, it allows me to create the forms and have all the results under one platform without having to manage multiple. I also find it's easy to integrate with other in-house platforms that have
What do you dislike about the product?
Smartsheet is a powerful tool, but I’ve found that its interface can be a bit overwhelming for new users, and setting up reports or automations isn’t always intuitive. It’s effective once you get the hang of it, but it can take time for teams to fully adopt.
What problems is the product solving and how is that benefiting you?
Smartsheet helps us track crucial employee data and automate HR tasks such as vacation accrual reminders, staff surveys, and performance tracking. It also streamlines our onboarding and offboarding processes, as well as health and safety incident report tracking, and enables better overall reporting and analytics.
Useful tool for tracking workloads
What do you like best about the product?
Smartsheet is a useful tool for tracking specific project work internally and externally
What do you dislike about the product?
methods of inputting data can be labour intensive
What problems is the product solving and how is that benefiting you?
Tracking externally so project and resource allocation is measured
Smartsheet has allowed my team to increase efficiency
What do you like best about the product?
What stands out to me most is that it takes the excel based spreadsheet idea, and builds features into it that make it very intuitive and user friendly. We have found it to be flexible and have been able to adapt Smartsheet to suit our specific business very well.
What do you dislike about the product?
I find that the Smartsheet community is often suggesting features that would improve the experience for themselves and others. I personally would like to see Smartsheet take more of these suggestions on board and apply them in a timely manner.
What problems is the product solving and how is that benefiting you?
Smartsheet automations have eliminated many manual tasks for us, and helped streamline our processes a lot. It allows us to track our projects, collaborate and analyse/report based on the date we put in.
A game changer for our sales & design workflow
What do you like best about the product?
We love the customisability to tailor Smartsheets to our needs and maintain it ourselves.
What do you dislike about the product?
The only challenge of using Smartsheets for our business is integrating it our ERP system - this is more a reflection of the ERP system than Smartsheets though.
What problems is the product solving and how is that benefiting you?
Smartsheets has revolutionised our project management by providing repeatable and reportable framework to manage our projects using Control Centre. Our Sales and Design teams have become streamlined and more efficient as a result.
Smartsheet is quite smart in its ability to keep track of everything your job requires.
What do you like best about the product?
I really like how you can set up certain workflows with your Smartsheet so that when you make certain selections, it will trigger the workflow and do things such as send emails to certain parties, initiate the creation of certain documents, etc. I also really like how easy it is to learn the ins and outs of the software.
What do you dislike about the product?
The only thing I can think of that I dislike about Smartsheet is the price of each license.
What problems is the product solving and how is that benefiting you?
It is solving the problem of keeping things in order and maintained in an organized manner, which benefits the team I work for considering the number of projects we handle.
Business & Development Projects
What do you like best about the product?
The platform makes it easy to build detailed project timelines, track pre-construction and construction phases, and manage consultants and deliverables in one place. The Gantt view is especially useful for visualizing complex schedules and aligning multiple stakeholders across different stages of a project.
What do you dislike about the product?
If there’s one area for improvement, it would be more built-in reporting and visualization tools without needing add-ons
What problems is the product solving and how is that benefiting you?
Collaboration is seamless—our team can comment directly on tasks, upload supporting documents, and stay aligned without needing endless email chains.
Visually fantastic, but simple to use
What do you like best about the product?
Smartsheets as a request intake system is very simple, anyone can build out a system, even at the most basic level. Everything from initial setup to flows and automation is super simple, does not require advanced knowledge, just a basic understanding how things connect.
What do you dislike about the product?
I really like the publish feature within a sheet, but I wish that feature was also within the Dynamic View. When it comes to conditional formatting and rules its limited. More widgets need to be added to the Dashboard feature.
What problems is the product solving and how is that benefiting you?
I manage our Global CRM platform, Smartsheets allow for my users globally to submit requests from across the globe and allows them to track the progress of their requests.
Powerful and easy to use Smartsheets
What do you like best about the product?
Easy keyboard shortcuts to add new rows, item dependencies, and easy-to-set-up tables that converts to different views (table, gantt, etc.)
What do you dislike about the product?
Its not really an issue, but there's a bit of a learning curve and figuring things out when someone is coming from the use of regular sheets.
What problems is the product solving and how is that benefiting you?
A single-pane view of all our tasks in a waterfall project where dependencies are called out per milestone,
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