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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Marketing and Advertising

9.5 out of 10

  • November 02, 2023
  • Review provided by G2

What do you like best about the product?
It's been helpful to keep all our client responses in one space for all team members to view. Our processes are much smoother with the use of Smartsheets now.
What do you dislike about the product?
There are some technical issues when trying to replicate a sheet. It seems to duplicate the submission responses as well so we just have to manually recreate a specific form on a monthly basis. This may just be an issue with our business use case but worth a mention.
What problems is the product solving and how is that benefiting you?
A lot of our processes have greatly improved because submitted client information is all in one place.


    Abigail S.

Very Helpful For Business

  • November 02, 2023
  • Review provided by G2

What do you like best about the product?
Makes it easy for our customers to fill out info to us without too much work.
What do you dislike about the product?
Organization and maintenance of sheets could be easier
What problems is the product solving and how is that benefiting you?
Allows our customers to easily submit info to us in a centralized location.


    Accounting

User Friendly

  • November 01, 2023
  • Review provided by G2

What do you like best about the product?
Very user friendly. Helps with organizing. Defintely recommend.
What do you dislike about the product?
I do not dislike anything about Smartsheet.
What problems is the product solving and how is that benefiting you?
We use Smartsheet a lot to gather responses from the team. It helps collecting and oranizing data.


    Jenna M.

Smartsheet has been great

  • November 01, 2023
  • Review provided by G2

What do you like best about the product?
I like that Smartsheet allows multiple editors and has different templates for our needs.
What do you dislike about the product?
I don't like how difficult some of the templates can be to use and format.
What problems is the product solving and how is that benefiting you?
It allows our entire department to stay aligned with department-wide initiatives.


    Liz E.

Wonderful Project Management Suite

  • November 01, 2023
  • Review provided by G2

What do you like best about the product?
We've used smartsheets to track and organize our projects on a tactical level, but have also trasnlated that tactical tracking into reports and visual dashboards to keep our stakeholders aligned.
What do you dislike about the product?
Limitations with dashboard visualization and more complex design features.
What problems is the product solving and how is that benefiting you?
Tracking
Alignment
Visualization


    Melanie M.

LHC CCT and Smartsheets

  • November 01, 2023
  • Review provided by G2

What do you like best about the product?
I strongly recommend SmartSheets forms, the benefits which have consistently assisted my Customer Care to process internal sales team contacts has been very valuable. We can set forms up to request the information the team needs to complet most queries fist time.
What do you dislike about the product?
I wish there were more straighforward instruction for people who find technical stuff hard.
What problems is the product solving and how is that benefiting you?
receiving uniform information not word salad


    Cesar Eduardo M.

Powerfull and Flexible tool to manage our projects

  • November 01, 2023
  • Review provided by G2

What do you like best about the product?
Automation , regarding to send e-mails for reminder , warning or task following help us to manage the different activities we develop during product design.
The easy to configure when we need to run a POC (proof of concept) for testing WEB tooling solutions , this protrotipe is very easy to integrate and use as a final App.
Its frequently used in all our team projects due the easy to use.
Capacity to storage office files , images into the files.
What do you dislike about the product?
limited capacity for customize graphs , sometimes we required a more specific graphs or multiple graphs
What problems is the product solving and how is that benefiting you?
A Custom app to report -track -follow and upload evidence opportunities found during our NPI stages


    Aleksandra J.

Great for collaborative efforts and project management

  • October 31, 2023
  • Review provided by G2

What do you like best about the product?
I like that it is cloud-based and multiple users can work on it almost simultaneously. I like side-by-side project timelines and Gantt charts. Conditional well formatting offers a lot of options. I have been using Smartsheet for over 7 years now and I like it and have recommended it to several coworkers. My team uses Smartsheet weekly and we find it to be easy to implement it in our project management.
What do you dislike about the product?
Finding the right project template is not always easy - I found myself having to copy/rename my previous ones. Some templates do not appear to be easily edited, to allow the addition of certain categories. Gantt charts can be exported as pdf, but they are not very easy to integrate into Word or Power point documents.
What problems is the product solving and how is that benefiting you?
It is easy to use, create timelines, and share with collaborators.


    John K.

Smartsheet provides an intuitive project management and process automation platform

  • October 31, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet offers a robust platform for project and program management that easily links together interconnect workstreams/teams to help you manage resources to meet your overall goals. The automation capabilities allow sheet admins to quickly and seamlessly communicate with dispersed project teams. Available features (dynamic view, data shuttle, pivot, etc) are determined by the agreement/contract with Smartsheet allowing users to purchase an offering catered to their unique needs.
What do you dislike about the product?
There are some limitations to customization capabilities for automated notifications, formula limitations (smartsheet is not a 1:1 mirror of excel capabilities), extremely limited capability to display charts and graphs, non user friendly pivot tables, and sheet capacity limitations that can be frustrating when working with large datasets.
What problems is the product solving and how is that benefiting you?
Smartsheet has helped us automate daily call out intake, tracking, and workload balancing for 30+ locations and 50+ departments with seamless and near real time notification to impacted teams using automatic notifications. We've effectively decreased administrative burden by 60% for this task allowing us to redeploy resources to higher priorities.


    Hannah V.

Helpful Work Space for Collaboration

  • October 31, 2023
  • Review provided by G2

What do you like best about the product?
Multiple users can edit and share live data all at once. Creates one location for us to track our project statuses on. I work within this space daily and gives the team live updates on all projects.
What do you dislike about the product?
You need to make sure either you have your permissions set properly or encompassing training for the team memebers involved. We had a couple people delete data that had to be recreated from scratch
What problems is the product solving and how is that benefiting you?
I am able to put all current order status with tracking, backorders and notes for all the project managers. Decreases the number of emails/calls I get from the different teams looking for product status