Smartsheet
SmartsheetExternal reviews
10,017 reviews
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Practical For Client Work
What do you like best about the product?
I enjoy how easy it is to share sheets across organizations, there are less permissions issues as opposed to excel/google sheets. I also enjoy the simplistic design and repeatable processes. I haven't used customer support, but the ability to find answers within the program is easy.
What do you dislike about the product?
I wish there was a way to add several sheets/tabs within one document, instead of using multiple documents. I also wish there were more custom options without having to compromise on the easy-to-use interface that's currently there.
What problems is the product solving and how is that benefiting you?
Smartsheet makes it easy to share among clients, there is a lack of permission issues as opposed to excel or google sheets. I enjoy using it for agency work/content calendar and monitoring.
Smartsheet helps keep things organized
What do you like best about the product?
The ability to link comments, pages, pictures to line items. Also, the ability to create forms and surveys.
What do you dislike about the product?
A bit clunky to understand all the features and functions. Like with anything, it takes time to learn.
What problems is the product solving and how is that benefiting you?
Creating clear and concise forms to fill out, surveys, time management,
Facilitates busniess flows
What do you like best about the product?
It is very intuitive. It allows you to easily model your business processes. The course available on smartshhet university allows you to get acquainted with the product and start working without any problems. We used it in many areas and it is used very frequently. It has really many features.
What do you dislike about the product?
I have not found any serius downsides of using smartsheet.
What problems is the product solving and how is that benefiting you?
Facilitates task managment and collaborations with coworkers.
It is simple to uese and has good general utility
What do you like best about the product?
The genrall nature of it. Meaning it can be adapted for many use cases
What do you dislike about the product?
The other side of the coin is that sometims you want a more specific function or output and not a general one
What problems is the product solving and how is that benefiting you?
It is used to help roll-up sales numbers and offers project tracking for all sorts of other elements within the business
Smartsheet Experience
What do you like best about the product?
Automation in sheets helps us to creat reminders
What do you dislike about the product?
Sometime automation notiifcation is not working
What problems is the product solving and how is that benefiting you?
Automation and v lookup function
Sw use in my organization
What do you like best about the product?
The software is user-friendly. Sharing files and the graphics run seamlessly.
The app's UX and UI are well designed.
The business plans are straightforward and competitive.
Continuous development of new features and graphics improvements is maintained over time.
The app's UX and UI are well designed.
The business plans are straightforward and competitive.
Continuous development of new features and graphics improvements is maintained over time.
What do you dislike about the product?
Sometimes it can be challenging to allocate resources effectively. It would greatly benefit the project if a dashboard creation feature were implemented.
However, the export function in .pdf or .jpeg format for sharing Gantt charts with clients is problematic.
The calendar view is not very practical with a high number of activities.
However, the export function in .pdf or .jpeg format for sharing Gantt charts with clients is problematic.
The calendar view is not very practical with a high number of activities.
What problems is the product solving and how is that benefiting you?
I can generate project Gantt charts swiftly, which can then be shared with clients.
Exporting to Excel enables me to create quotes promptly.
Furthermore, I can share project progress updates and files with multiple colleagues at a company level.
Exporting to Excel enables me to create quotes promptly.
Furthermore, I can share project progress updates and files with multiple colleagues at a company level.
Easy to use and even easier to manage
What do you like best about the product?
As an administrator, it is easy to make the changes our users require. The user interface is not complicated, allowing the platform to be easily managed and maintained.
Smartsheet has a large feature set, we are constantly discovering new ways to work more efficently.
Our account manager is extremely helpful and even got us a price reduction on our last renewal.
Overwall, we are very happy with Smartsheet.
Smartsheet has a large feature set, we are constantly discovering new ways to work more efficently.
Our account manager is extremely helpful and even got us a price reduction on our last renewal.
Overwall, we are very happy with Smartsheet.
What do you dislike about the product?
More granular permission levels would be ideal
What problems is the product solving and how is that benefiting you?
Smartsheet allows us to split our organisation into multiple sheets, each has an owner who is responsible for the sheet in their area. Smartsheet allows us to easily track and plan future projects.
Improved Operational Efficiencies
What do you like best about the product?
It greatly helps in simplifying our processes and way of monitoring things at work. Once project set-up is finished, we saved a lot of time and energy because the automation is already working and this allow us to focus on other valuable items, thus making the team efficient and achieve better outcomes. Smartsheet usage becomes our daily habit, while we monitor the existing set-ups, we also find more tasks and files to improve on. Reporting, dashboards, data mesh and security features are also the items we appreciate in Smartsheet.
What do you dislike about the product?
-Limited attachment when auto-sending email with attachment (only 1 can be attached to email)
-When sending automated email using the "links to sheet and specific fields" , the grid link is seen at the top of the body email and it seems confusing to the recipient. They always click it even if not intended to do so. Esp if there is attachment included, it is placed at the bottom with small icon. I hope there is an option if the grid link will be shown or not and the attachment is more visible.
-Vlook up reference column number is not fixed. The whole set-up is affected if a column is added before the selected column.
-Cannot use it in making org chart/ table of org (can't find a way yet)
-When moving or copying row/s to another sheet, it has to be all columns instead of selecting only the needed columns.
-No filter when setting up Pivot table
-limited integration options
-When sending automated email using the "links to sheet and specific fields" , the grid link is seen at the top of the body email and it seems confusing to the recipient. They always click it even if not intended to do so. Esp if there is attachment included, it is placed at the bottom with small icon. I hope there is an option if the grid link will be shown or not and the attachment is more visible.
-Vlook up reference column number is not fixed. The whole set-up is affected if a column is added before the selected column.
-Cannot use it in making org chart/ table of org (can't find a way yet)
-When moving or copying row/s to another sheet, it has to be all columns instead of selecting only the needed columns.
-No filter when setting up Pivot table
-limited integration options
What problems is the product solving and how is that benefiting you?
Manual monitoring and sending of updates via email, availability of reports and overview of tasks status, collaboration, dependencies, automation features
Given that Smartsheet has automation features, it makes me and the team more efficient. We save more time to do other important items that in the past is not being focused on.
Given that Smartsheet has automation features, it makes me and the team more efficient. We save more time to do other important items that in the past is not being focused on.
An effective tool to store, control and share data
What do you like best about the product?
I have been using SS for the last 3 years, it's been a great experience, it has helped our team to control our data in a very efficient way.
I enjoy learning about new features, such as reports, automation, and dashboards
I enjoy learning about new features, such as reports, automation, and dashboards
What do you dislike about the product?
It would be amazing to have the possibility to migrate/connect data from one database to another automatically
What problems is the product solving and how is that benefiting you?
The connectivity among our team members improves the team's efficiency.
Sharing live data with people all over the world enables accurate decision taking, as well as updated information at all times
Sharing live data with people all over the world enables accurate decision taking, as well as updated information at all times
Easy entry for new organizers
What do you like best about the product?
I really like the ability to enter highly specific durations and predecessors when building a project plan, request updates from team members, and use formulas for sophisticated conditional formatting.
What do you dislike about the product?
Creating visually pleasing Gantt charts of different levels of detail for communication to management is near impossible in Smartsheet. I typically have to export and work in different software to create presentation-ready timeline visualizations.
What problems is the product solving and how is that benefiting you?
backwards planning from a giving end dead to account for durations needed by multiple teams
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