Smartsheet
SmartsheetExternal reviews
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great to use but a hard to keep track of all the different workspaces
What do you like best about the product?
It is a great way to keep records from forms
What do you dislike about the product?
All the different workspaces can get confusing and hard to find what you are looking for if you forget to favorite it.
What problems is the product solving and how is that benefiting you?
Keepting everyone updated with what is happening in a project and changes that are needed
Overall smart sheet is a useful PM tool
What do you like best about the product?
The timeline and Gantt planner are intuative and easy to use. They can be used to make plans which are easy to understand and communicate as well as to modify and update.
What do you dislike about the product?
There is a lack of high level project overview and it can be difficult to link plans together.
What problems is the product solving and how is that benefiting you?
The main probelm smartsheet solves for me is to allow me to communciate project timelines and plans clearly with key stakeholders.
Good for skeletal project management
What do you like best about the product?
Smartsheet has helped automate a lot of reminders that are required in an organisation with a lot of moving parts.
What do you dislike about the product?
There is very little flexibility for the tool to be used in conjunction with other softwares, and it is not completely rounded, requires additional support from tools like google sheets, etc.
Also, the onboarding experience is quite poor. Most of the people in my organisation repeatedly come to me confused when they are using the software for the first time because it appears to them that they cannot use it without a licence.
Also, the onboarding experience is quite poor. Most of the people in my organisation repeatedly come to me confused when they are using the software for the first time because it appears to them that they cannot use it without a licence.
What problems is the product solving and how is that benefiting you?
Task management and scheduling
Takes time to get used to it but it’s very useful once you do
What do you like best about the product?
I love the automations and workflows at the smartsheet level, it makes it easy to collect and validate data, create reports and extract specific data within or outside Smarsheet. Thanks to those, it has become one of my main tools for collaboration within the team and partners.
What do you dislike about the product?
I find that it takes time to fully take advantage of the smart sheets, specially at the Dashboards level, it is taking more time to learn how to set up the dashboard properly.
I also dislike that you cannot share Folders, only Workspaces and Sheets. As a Program Manager, I manage multiple partners within the same Program. The Workspace is dedicated to the program, however one partner could have a dedicated folder within my workspace. I'd love to have the possibility to share folders only.
I also dislike that you cannot share Folders, only Workspaces and Sheets. As a Program Manager, I manage multiple partners within the same Program. The Workspace is dedicated to the program, however one partner could have a dedicated folder within my workspace. I'd love to have the possibility to share folders only.
What problems is the product solving and how is that benefiting you?
I currently use Smartsheets to collect requests for partners, validate them and track them. I also use the smartsheets to obtain metrics of how my projects are going and compile a report for my stakeholders.
Comment on SmartSheet
What do you like best about the product?
easy to use, and able to collabrate with different team member
What do you dislike about the product?
when login need to do the MFA, and there seems no tagging support
What problems is the product solving and how is that benefiting you?
I am a users to be use and contribute on the project. So collaboration is good.
Smartsheet Review
What do you like best about the product?
The flexibility and opportunities to create so many new projects and diversify. All while automating for ease of implementation.
What do you dislike about the product?
Sometimes the tool is so stiff in its process when making projects, you have to navigate around different ways to create what you want.
What problems is the product solving and how is that benefiting you?
N/A
Better than Excel for collaboration
What do you like best about the product?
By far the best attribute for Smartsheet is the ability to seamlessly collaborate with multiple users.
What do you dislike about the product?
As with most web-based solutions, you cannot customize the toolbar with shortcuts.
What problems is the product solving and how is that benefiting you?
Smartsheet helps us manage projects and event calendars across departments. This is especially important with a dispersed workforce.
My Smartsheet Usage
What do you like best about the product?
The ability to track projects easily. I could also easily copy and paste from excel to smartsheet and vice versa
What do you dislike about the product?
Not easy to link to Jira which is the main tool my dev teams use.
Also report generation wasn't smooth. Seemed hard to set up.
Also I think it is expensive
Also report generation wasn't smooth. Seemed hard to set up.
Also I think it is expensive
What problems is the product solving and how is that benefiting you?
Project tracking
You need to spend a lot of time learning to use Smartsheet to make the most of it
What do you like best about the product?
I like that people who have used Excel will have a good starting point for using Smartsheet, which requires less user training. I like the Gantting function and the ability to create folders and subfolders in workspaces.
What do you dislike about the product?
The conditional formatting wastes a lot of time. I keep having to create the same conditional formatting for all my sheets to do simple things like assign a specific color to the date cell when it's in the past, present or future, or a color based on status etc. In Monday.com these were assigned automatically but I could still change them.
Smartsheets are time consuming to set up and easy to break, which makes using them risky.
The calendar function is not flexible enough and too cluttered. My users want to be able to see only the important things on the calendar or timeline, but having the parent timeline be a default creates clutter.
Generally speaking Smartsheet looks very dated. I can see some efforts are being made to update the look but it seems that progress is being quite slow.
Smartsheets are time consuming to set up and easy to break, which makes using them risky.
The calendar function is not flexible enough and too cluttered. My users want to be able to see only the important things on the calendar or timeline, but having the parent timeline be a default creates clutter.
Generally speaking Smartsheet looks very dated. I can see some efforts are being made to update the look but it seems that progress is being quite slow.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping us coordinate activities between teams, Gantt out project timelines, set up automations so we don't forget to invoice clients on time, coordinate our onboarding, manage our inventory.
Smartsheet did exactly what I needed and made it easy to do.
What do you like best about the product?
Ease of use and customizable reports. Everything just makes sense.
What do you dislike about the product?
I honestly don't have anything negative to say here. I only used it to track a series of projects and didnt fully explore its capability.
What problems is the product solving and how is that benefiting you?
Tracking the status of key projects without me needing to go find manufacturing team members to get updates.
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