Smartsheet
SmartsheetExternal reviews
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Smartsheet is embedded in our workflow
What do you like best about the product?
- I like how Smartsheet feels like a filing cabinet and helps organize various documents and projects
- The dashboards are really intuitive when adding various fields
- I like the Kanban Board the most
- The dashboards are really intuitive when adding various fields
- I like the Kanban Board the most
What do you dislike about the product?
- I don't like how complicated it is to copy and save a page into another place. You have to "save as new" scroll through so many other options, and then find the folder you want the copy to go into.
- I also really dislike that you can't copy multiple things into other places. You have to copy one by one.
- I dislike how difficult it is to manuever adding reports, summarizing by sheet vs by row. etc
- I also really dislike that you can't copy multiple things into other places. You have to copy one by one.
- I dislike how difficult it is to manuever adding reports, summarizing by sheet vs by row. etc
What problems is the product solving and how is that benefiting you?
- Organizing project intakes and project assets for the company
Administrative information collection via Smartsheets
What do you like best about the product?
The automated workflow capability of Smartsheet is a convenient feature, and the dynamic view offers an interesting method of looking at data. Having multiple forms connected to the same sheet is also useful when collecting information that, though different in specific aspects, ultimately provides data for that single database.
What do you dislike about the product?
There are some missing features that could really add to the use of Smartsheet. Particularly, the lack of ability to format text in the form (as someone answering the form) can be frustrating and very limiting. A rich text editor option would make a world of difference.
What problems is the product solving and how is that benefiting you?
The collection of information, be it for courses, seminars, or travel, in one location and with the ability to direct specifically to the relevant people has helped a lot.
Organization at it's finest!
What do you like best about the product?
It is a very intuitive and organized way to collect a large amount of information at once! It has been instrumental in our ability to partner, collaborate, and iterate on marketing plans throughout the year.
What do you dislike about the product?
It may not be the prettiest but not all things need to be pretty to be useful!
What problems is the product solving and how is that benefiting you?
Smartsheet is solving the problem of siloed marketing and project plans that provide little opportunity for collaboration or sharing. It has been hugely beneficial in accelerating our collaboration across partnerhips.
Review
What do you like best about the product?
Real time collaborative tool and the assignment feature/reminders
What do you dislike about the product?
You can't have multiple tabs like excel in a sheet.
What problems is the product solving and how is that benefiting you?
real time collaboration
High on functionality, low on user friendliness
What do you like best about the product?
Lots of functionality. Ability to collaborate with others on the tool. Colorful and attractive reports.
What do you dislike about the product?
Difficult to use, manage and organize. Difficult to implement and to keep updated. Not easy to integrate with email and other products. Difficult to use.
What problems is the product solving and how is that benefiting you?
Used to track complex programs and collaborating with different teams to maintain activities.
Smartsheet makes work easier
What do you like best about the product?
I like the ability to organize into different sheets and categories, and I like having the gridded versus gantt views. I like how easy it is to add lists for labelling different resources.
What do you dislike about the product?
It is difficult to put start and end dates that are on weekends without significantly changing the sheet. I also cannot figure out how to customize the text for the resource label on the gantt chart view. This makes it too small to see when printed or used on a PowerPoint and I have to add an additional column with larger text to say the same thing so it's legible.
What problems is the product solving and how is that benefiting you?
I use Smartsheet primarily for the Gantt chart view so that I can see where resources are allocated and where there might be problematic overlap. I like the visuals that Smartsheet offers better than just trying to figure it out from an Excel sheet.
Great Collaboration Tool, but Lacks Intuitiveness
What do you like best about the product?
Smartsheet is good at facilitating collaboration across teams. It allows you to track tasks, manage projects, and provide clear visibility of everyone's progress. The ability to share sheets and provide real-time updates ensures everyone stays on the same page, making it easier to work with colleagues, clients, and partners. The integration with other tools is also a big plus, helping streamline workflows.
What do you dislike about the product?
While Smartsheet is a robust tool, it’s not the most intuitive platform to use, especially for beginners. The interface can feel overwhelming at first, and there’s a steep learning curve when it comes to navigating its various features. Some functionalities feel hidden or not immediately accessible, which can slow down the user experience. Additionally, Smartsheet lacks an auto-save feature, unlike other cloud-based tools like MS Teams or SharePoint. This means you need to manually save your work, which can be a bit frustrating and increases the risk of losing progress if you forget.
What problems is the product solving and how is that benefiting you?
It helps track progress of variety of tasks easily. I don't like that it sits in a different place and I can't aggregate it to my project sharepoint, so it feels isolated from the rest of the project artifacts, but it helps drive collaboration across different teams.
Decent
What do you like best about the product?
Good collaboration features and automations that help minimize busy work a little bit
What do you dislike about the product?
loading / stall time - It can be really slow sometimes
What problems is the product solving and how is that benefiting you?
Minimizes busy work when managing product certification projects and testing. Can work on information with mutliple people without having to share documents back and forth
Some good ideas and automations but frustrating limitations that make it hard to justify over Excel
What do you like best about the product?
- Tracking of assignments and contributors
- Ease of managing different classifications
- Fast data entry for fields with limited possible values.
- Ease of managing different classifications
- Fast data entry for fields with limited possible values.
What do you dislike about the product?
- Hierarchy management is frustrating and limiting. Automations are limited in the value-add they bring because automating parent-child relationships to accelerate manual updates is very limited, or ressource heavy.
- Lack of multi-row functionality.
- Calculated fields very quickly make project boards very slow.
- Lack of multi-row functionality.
- Calculated fields very quickly make project boards very slow.
What problems is the product solving and how is that benefiting you?
Assignment management and semi-automatic status updates
It does the job well, but it could be better.
What do you like best about the product?
The most helpful feature in smartsheet has been the auto generated notification when a cell is changed in a work book. We use it to track projects and agreements, so the notifications help trigger a process once they're set to complete.
What do you dislike about the product?
There is no live collaboration settings for meetings. For example, if I wanted to have a virtual white board session, there isn't a format on smartsheet that allows for this. People's statuses/input get removed or written over depending on how theyare saved.
What problems is the product solving and how is that benefiting you?
Allowing a range of viewers from multiple organizations to track the status of projects in real time.
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