Smartsheet
SmartsheetExternal reviews
10,017 reviews
from
and
External reviews are not included in the AWS star rating for the product.
The Smarter Sheet
What do you like best about the product?
Being able to indent and hide sub-information is a very powerful feature, let alone integrate a Gantt chart with conditional formatting makes for a great package.
What do you dislike about the product?
The amount of rows tends to run out a fair bit if you make use of child cells that feed data to parent rows. I believe it is limited to 5k and I tend to hit that fairly regularly.
What problems is the product solving and how is that benefiting you?
Mutch greater power and flexibility than conventional spreadsheets and the ability to break things down with the ability to collapse means you can get an eagle-eye view and then drill down when needed.
A tool that evolves with our team
What do you like best about the product?
Smartsheet offers fantastic dashboards that allow me to configure visuals that my crew can keep a watch on. I’ve noticed that loading times are excellent, which helps when we want numbers at our fingertips. Our team, spreading across very different locations, has found the Forms handy for submitting updates on their jobs. It's an quite splendid tool for up transparency. New users can get started quite easy, which I really apreciate.
What do you dislike about the product?
I'm not too impressed with the client service. Ineffectiveness in manipulation simple issues and slow response times can really strike at the profile and overall usability.
What problems is the product solving and how is that benefiting you?
Smartsheet eliminates the manual process of aggregating data from various jobs and projects. Dashboards feature enabled quick decision-making based on real-time metrics. The benefits for us have been substantial, especially in terms of operational efficiency and data accuracy.
Great for work from home collaboration
What do you like best about the product?
The ability to share changes in real time with many people, also enjoy that you can create surveys, intake forms, and other pages to link to the spreadsheets.
What do you dislike about the product?
Not great for exporting data into some Microsoft programs. Takes a lot more steps than an excel document would.
What problems is the product solving and how is that benefiting you?
Smartsheets has many automated features, such as sending emails when triggering an action, that helps to reduce the amount of emails our staff need to send manually. It also tracks survey data we are sending to customers without a person needing to be in the middle.
Efficiency and Automation to Streamline Processes and Data Collection
What do you like best about the product?
The ability to create customizable work flows to construct efficient processes. By allowing automatic emails and follow ups, it allows entire processes to be managed by a single person.
What do you dislike about the product?
Some of the formulas that you can use in Excel don't translate well in SmartSheet. Also, while the data collection is easy, the analysis and reports are difficult to produce.
What problems is the product solving and how is that benefiting you?
We use SmartSheet to manage our non-conformance process. The form that our inspectors fill out is created using SmartSheet and the data entered populates our NCR Log. This log feeds into our MRB and Corrective Action Logs which are also created in SmartSheet. By using automated workflows that send custom notifications based on the information that is entered, a single person in our company is able to manage this entire system. We then use all of the populated data to create data analysis charts that we present during quarterly upper management meetings.
Strong Tool for Organization and Project Management
What do you like best about the product?
I like that SmartSheet is an upgraded Excel. The functionality to leave comments and attach documents to each row within SmartSheet make it a breeze to keep everything in one place and your team organized. The parent child rows also make it a breeze to create drop downs allowing for very robust trackers and project plans. I also like the automation functions that can deploy emails when specific criteria is met, and can even connect to Slack for more real time updates.
What do you dislike about the product?
Downside of SmartSheet is having to be an admin of the sheet to add columns or change a column's properties. This is super minor, but sometimes creates roadblocks having to wait for the sheet admin to update permissions. You also have to have a specific SmartSheet license level to be able to create sheets. This can add up costs for your organization depending on how many people will be collaborating in SmartSheet.
What problems is the product solving and how is that benefiting you?
We use SmartSheet for many trackers including QA for processes, keeping track of booked media placements, and even tracking progress of implementing strategic projects.
I think Smartsheet is a new way of managing projects
What do you like best about the product?
I'm genuinely impressed by the automation capabilities that Smartsheet offers. It allows me to streamline and expedite various tasks, such as setting reminders and establishing workflows. Ultimately, this feature saves me valuable time and allows me to focus on more important matters.
What do you dislike about the product?
While Smartsheet does provide a range of templates, customization options are somewhat limited. This can make it difficult to create documents with specific layouts or designs. It would be beneficial to have access to a wider selection of options and the ability to customize them according to individual needs.
What problems is the product solving and how is that benefiting you?
Using Smartsheet has greatly enhanced my project management skills. This platform allows me to create streamlined workflows, set timely reminders, and collaborate seamlessly with my team in real-time. As a result, we are able to operate more efficiently and maintain a high level of organization.
Has been extremely helpful for project management
What do you like best about the product?
User interface is very intuitive, similar to other programs (like Excel) and also customizable (different views, etc)
What do you dislike about the product?
It does not save automatically, and needing to pay for each person to "edit".
What problems is the product solving and how is that benefiting you?
Everyone has access to the same sheet(s) in a virutal setting, it can be edited anywhere for teams that are remote. It is keeping project teams organized where there wasn't structure before.
The ease and functionality of Smart sheet
What do you like best about the product?
The most helpful thing about smartsheet, for me, has been keeping a live sheet I am able to share with others within the company. Smartsheet has been able to help keep track of what step our form is at currently. When a form is submitted alerts are sent out to the person entering and they will continue getting notifications every step of the way. This alleviates us from having to go back and send out follow up messages.
What do you dislike about the product?
It was a bit of a challenge to find a source to explain how to get started. I wish there were more documentation vs live training. I would also like some kind of on one training, or assistance while creating new documents. I also find the archiving, folder system a bit confusing.
What problems is the product solving and how is that benefiting you?
It has made it incredibly easy to track the progress of certain forms, when before many items would be missed because we wouldn't have a concrete way of tracking them.
Smartsheet is intuitive and solves a lot of our business needs
What do you like best about the product?
-ease of use
-dashboard creation and customization
-different processes and models
-organization
-dashboard creation and customization
-different processes and models
-organization
What do you dislike about the product?
-some excel functions aren't the same
-would love to be able to remove [external] from emails when sent
-would love to be able to remove [external] from emails when sent
What problems is the product solving and how is that benefiting you?
Resource management - working with several different teams with different proceses. I also use Smartsheet as a POR for my internal team. Helps me prioritize work and provide executive updates to key stakeholders.
Smartsheet is a great tool for keeping my projects organized and collaborating with team members!
What do you like best about the product?
I like the option to lock certain cells based on access permissions, the workspaces tool, as well as the functionality of the forms. Lastly, the workflows allows our team to work with extra efficiency, and prevent things from falling through the cracks. The option to customize the column types and add descriptions makes it possible to create a sheet perfect for any project.
What do you dislike about the product?
That you are unable to hyperlink specific text, only an entire cell. I wish Smartsheet allowed for multiple tabs within one sheet. These are the two largest issues I have with using Smartsheet, that I wish could be updated.
What problems is the product solving and how is that benefiting you?
Smartsheet helps to solve issues with project management and collaboration with its workflow and automation tools. It keeps projects on track by emailing the necessary parties when it is their turn to complete a task or move forward with next steps.
showing 3,711 - 3,720