Smartsheet
SmartsheetExternal reviews
10,017 reviews
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Great system to organise anything
What do you like best about the product?
The Flexablity to talour your smartsheet to your specific requierments is exciting. By using automation and the vlook up function to work of more than one sheet it makes everything extremely ewasy. The impact it has had on streamlinig our process is remarkable. we can even colaborte within the smartsheet and work in groups on different projects.
What do you dislike about the product?
One challange i've found was the complexiity of the smartsheet functions. it can be difficult to grasp at first. the second limtiation is that you can only past in 500 rows at a time. it's limiting when you want to past in a whole excel.
What problems is the product solving and how is that benefiting you?
we use the smartsheet to help us track back orders. We have 4 steps that need to happen if we don't have osmehting in stock and they need to be performed by 4 different individuals. the smart sheet helps us track progress.
Smartsheet has improved our ability to collaborate and work as a team
What do you like best about the product?
The collaboration aspect, our team is spread across NZ and the ability to work on registers and documents together has created greater efficiencies and leveled up our working relationships.
It intergrates with our original systems and has even replaced a couple saving us time and money.
The support available is outstanding, I frequently use the forums to solve issues, and have not come across an issus that hasn't already been asked and solved within these chats. Our account manager Diego is fantasitc and always available to help and suggest new and exciting options.
It intergrates with our original systems and has even replaced a couple saving us time and money.
The support available is outstanding, I frequently use the forums to solve issues, and have not come across an issus that hasn't already been asked and solved within these chats. Our account manager Diego is fantasitc and always available to help and suggest new and exciting options.
What do you dislike about the product?
Smartsheet has some limitations around the functions within forms, we are able to do a lot, however run into some issues when the workflows get too complex. To solve this we have utalised another forms program that intergrates seamlessly with smartsheet.
What problems is the product solving and how is that benefiting you?
Task management, we were previously using a costly third party task manager to record completed tasks. in July we set up a new smartsheet and some workflows for reminders to record and store the completed tasks. This has created efficencies within the team and we were able to save approx $1,500 per month.
SmartSheet in a Pharma Setting
What do you like best about the product?
I enjoy how the grid and Gantt views are integrated with each other. It makes it easy to see how changes impact the timeline. I like the ability to tag people. I also enjoy how easy it is to insert and delete lines. I enjoy the dashboard feature.
What do you dislike about the product?
I wish the card feature was easier to use - it is clunky with how it integrates with the grid view. Many of the commands (like color coding) are not intuitive and require effort to learn how to use effectively.
What problems is the product solving and how is that benefiting you?
My company utilizes smartsheet for all project plans and as our single source of truth. It allows for greater version control vs. excel and easier reporting out via the dashboard function.
Useful tool for
What do you like best about the product?
I love how Smartsheets supports and ease of real time collaboration, template creation and customization, and automation.
What do you dislike about the product?
Setting up the formulas is definitly a bit complicated.
What problems is the product solving and how is that benefiting you?
We use Smartsheet primarily to record our monetary deposits and relevant infomation as well as our in depth finanical information on our Private Revenue Tracker. Smartsheets benefits us because there are multiple individuals within seperate divisions who need access to our financial infomation and the collaborative ease of Smartsheets allows us to communicate and keep information up to date without any hassle.
Smartsheet has great features
What do you like best about the product?
I love the abililty to make dashboards and show my team all of the information they want to see.
What do you dislike about the product?
Smartsheet can be a little finicky. It's challenging at times when a link gets broken and you have to go back and find where that happened.
What problems is the product solving and how is that benefiting you?
The biggest probalem it's solving is by being a project management software we can use organization wide tha we didn't have previously.
Director of Logistics
What do you like best about the product?
Ease of use and simplicity. Creates very visually pleasing reports. Automation feature is a great asset but could use more features.
What do you dislike about the product?
Some functions are just too rigid. Some formulas are not available that are common in Excel. Filter function gets confused sometimes. When I track something in a sheet, the rules are too restrictive to allow me to highlight multiple values.
What problems is the product solving and how is that benefiting you?
Automating shipping request functions into one location instead of a bunch of emails. RFQ tracking is a great tool that helps capture all the data I need to keep track of costs.
Smartsheet useful for online cooperation between multiple locations and/or companies.
What do you like best about the product?
That it is online, that it can show what has recently been modified, that it has options to change appearance based on status of issues.
What do you dislike about the product?
It can grow complicated quite easily and you have to with all users agree on, and stick to, the Rules of Usage"
What problems is the product solving and how is that benefiting you?
Rather than exchanging "issue lists" in Excel having the list online helps a lot. And the option to share images in issues, and attach files to the issues is also useful (although using attachments too much may be quite dangerous and require proper management)
Newly-known and super effective software to solve manual and administrative tasks
What do you like best about the product?
Although I am only a collaborator, love the all the automation festures this offer, reminders sent to my emails that requires actions and notifications on the progresss where someone else in the team give input.
What do you dislike about the product?
Sometimes this sheet take a whole to load, or could not load at all, so I need to clear cache in the browser and restart so it could work again.
Moreover, sometimes I experience the error that I could not save my input, so for two or three times, I need to replacate all of my input due to this error ...
Moreover, sometimes I experience the error that I could not save my input, so for two or three times, I need to replacate all of my input due to this error ...
What problems is the product solving and how is that benefiting you?
This helps remind me to actions, i.e. when other team members finish their part, the software will send me emails to notify, so I could go and start working on my part. It also often remind me to do the task as well when the task sliped my mind during peak period.
The software also has mobile version so I could work flexibly even while I am on at my desk.
The software also has mobile version so I could work flexibly even while I am on at my desk.
helpful, user friendly, better workflow
What do you like best about the product?
it is webased and has the main project management tools that are needed for better planing, executing and monitoring a project. It is also very helpful in organizing workflows.
What do you dislike about the product?
The baseline function has be luckily added to smartsheer however it isn ot yet clear on the gant charts how to visualize the drift in case it happens. Many steps seems to be still manual and cannot be automated.
What problems is the product solving and how is that benefiting you?
Smrtasheet is allowing me to bild, rveiw and import gants charts. it helps me planing the project and also keep track of it's execution. Smartsheet is also a helpful tasl management tool, helps me team getting organized and is being used during our regular tasks calls.
rewarding, easy, great community assistence
What do you like best about the product?
When I first started using it I was a beginner but it didn't take long for me to get the hang of it, soon after more ideas flowed and the impact has been incredible.
Automations, reminders and alerts are our key – taking care of the mundane we all forget. These not only helped us save a significant amount of money but also greatly reduced errors. In fact, some areas are now nearly error-free, which is remarkable.
It’s very user friendly with only basic MS Office like knowledge required, especially if wanting to use cross sheet formulas – these are amazing for reporting and data collection.
During Covid Smartsheet allowed us to operate business as usual with no loss of productivity, laptop or Mobile App access a breeze. Given that it’s all online too I’m flawed that it’s never once gone down! Amazing.
The Smartsheet community is amazing, their exceptional in support. Their responsiveness is fast with many offers to assist, and the solutions they provide are truly exceptional. The best part? It's all available for free! This level of support is nothing short of inspiring and adds even more value to an already outstanding platform. If you're considering Smartsheet for your business, I can't recommend it highly enough.
Automations, reminders and alerts are our key – taking care of the mundane we all forget. These not only helped us save a significant amount of money but also greatly reduced errors. In fact, some areas are now nearly error-free, which is remarkable.
It’s very user friendly with only basic MS Office like knowledge required, especially if wanting to use cross sheet formulas – these are amazing for reporting and data collection.
During Covid Smartsheet allowed us to operate business as usual with no loss of productivity, laptop or Mobile App access a breeze. Given that it’s all online too I’m flawed that it’s never once gone down! Amazing.
The Smartsheet community is amazing, their exceptional in support. Their responsiveness is fast with many offers to assist, and the solutions they provide are truly exceptional. The best part? It's all available for free! This level of support is nothing short of inspiring and adds even more value to an already outstanding platform. If you're considering Smartsheet for your business, I can't recommend it highly enough.
What do you dislike about the product?
Recent backend changes have introduced a new search feature to the 'Move to sheet' automation, requiring us to search for sheets individually instead of using the previous tree structure. This change seems a backwards move when managing a significant number of sheets (we have 73) Previous user-friendly method showed all sheets in a tree system and much better.
What problems is the product solving and how is that benefiting you?
Communication across various business units and involving the right people at the right stages is a critical aspect. Smartsheet has played a pivotal role in streamlining this process. Sales to Design, getting all the right information is critical, Form access and mandatory fields mean we now get what we need.
Construction realm coordinate between members and dispatch is greatly enhanced. Automated "request update" actions ensure that not only are materials ordered well in advance but also that the orders are received at the warehouse! – something so simple as a remote print is now confirmed as received, brilliant.. External Contractors can see what we have them booked on, dates, times, duration by referring to their dashboards, contributing to a smoother workflow.
With new sale activations from reps fed through a form has led to improved contract payment terms accuracy upon activation. In cases where this step is overlooked, the "update request" automation prompts sales to correct. This simple gathering of right data has significantly increased our deposit cash intake from 20% to an impressive 46.5%, much to the delight of our finance team.
Construction realm coordinate between members and dispatch is greatly enhanced. Automated "request update" actions ensure that not only are materials ordered well in advance but also that the orders are received at the warehouse! – something so simple as a remote print is now confirmed as received, brilliant.. External Contractors can see what we have them booked on, dates, times, duration by referring to their dashboards, contributing to a smoother workflow.
With new sale activations from reps fed through a form has led to improved contract payment terms accuracy upon activation. In cases where this step is overlooked, the "update request" automation prompts sales to correct. This simple gathering of right data has significantly increased our deposit cash intake from 20% to an impressive 46.5%, much to the delight of our finance team.
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