Smartsheet
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Dashboard Magic
What do you like best about the product?
Smartsheet combines the simplicity of a spreadsheet with powerful project management features.
Users can build anything from simple task trackers to complex project dashboards without needing deep technical skills.
Users can build anything from simple task trackers to complex project dashboards without needing deep technical skills.
What do you dislike about the product?
Unlike excel, Smartsheet doesn't have a single workbook with multiple sheets.
To use all features, you need to pay subscription fees, which are not very reasonable.
Smartsheet's can be a little overwhelming for new users, until they get familiarized with the functionality of workspaces and sheets
To use all features, you need to pay subscription fees, which are not very reasonable.
Smartsheet's can be a little overwhelming for new users, until they get familiarized with the functionality of workspaces and sheets
What problems is the product solving and how is that benefiting you?
Automated features send alerts, update fields, history of row / column changes is recorded throughout, thus eliminating the time spent in sending reminders to team members, etc
Collaborators can comment directly on rows, attach documents, and get notifications—all in one sheet, thus saving time and space from saving multiple versions of the same document.
Templates, forms, and automated workflows allow you to standardize repeatable processes across teams.
Collaborators can comment directly on rows, attach documents, and get notifications—all in one sheet, thus saving time and space from saving multiple versions of the same document.
Templates, forms, and automated workflows allow you to standardize repeatable processes across teams.
Now I am smartsheet proficient, I enjoy using it.
What do you like best about the product?
- We use Smartsheet links for our Hot Sheet, Status and Pipeline calls, daily
- I like creating reports/ forms - these are used in my day-to-day as Project Manager
- I like the ease of using it, it is somewhat less complex and the UI is easier than Excel
- I think that is in intuitive, can link to other sheets/ data, and removes the need of making multiple documents housing the same info
- People find it easy to populate, once the initial sheet is created.
- I like creating reports/ forms - these are used in my day-to-day as Project Manager
- I like the ease of using it, it is somewhat less complex and the UI is easier than Excel
- I think that is in intuitive, can link to other sheets/ data, and removes the need of making multiple documents housing the same info
- People find it easy to populate, once the initial sheet is created.
What do you dislike about the product?
It has it's limitations with formatting text differently in a single cell
What problems is the product solving and how is that benefiting you?
- Making multiple documents housing the same info
- Automates workflow for statuses, pipelines etc
- Allows automated scheduling - days can be pushed back and the entire WBS is altered vs editing dates manually
- Automates workflow for statuses, pipelines etc
- Allows automated scheduling - days can be pushed back and the entire WBS is altered vs editing dates manually
Easy to use
What do you like best about the product?
I like that smartsheet is collaborative and easy to use. I also like that there are emailed notifications when there are updates made on my assignments.
What do you dislike about the product?
Sometimes it doesn’t save my work and I have to manually press save.
What problems is the product solving and how is that benefiting you?
Collaborative format
An easy to use, versatile software for project management, reporting and more
What do you like best about the product?
Smartsheet is very easy to use. I've heard comparisons with Excel, like Excel on steroids, but it's actually much more than that. When it comes to managing data and reporting it, Smartsheet is super efficient, it takes just a few minutes to setup very powerful solutions, using the simple combo of Sheets, Reports and Dashboards.
It can also go way further, using the multiple add-ons which take Smartsheet to the next level.
I would highly recommend Smartsheet as a work organisation and project management tool that's flexible, quick to implement with no technical knowledge, and very powerful.
Integration is excel thanks to the add-ons available.
It can also go way further, using the multiple add-ons which take Smartsheet to the next level.
I would highly recommend Smartsheet as a work organisation and project management tool that's flexible, quick to implement with no technical knowledge, and very powerful.
Integration is excel thanks to the add-ons available.
What do you dislike about the product?
Smartsheet, like and software, does require some change management, to make sure users understand the full potential and use it. You don't get much assistance with this from Smartsheet teams and it can take a long time to get simple features added.
What problems is the product solving and how is that benefiting you?
Smartsheet is very central to our organisation, used for all project and task management. It allows very easy reporting to the highest levels of the business. It is very easy to setup, helping provide important structure to all teams. With Smartsheet all stakeholders can keep track of everything going on, and get a better overall view of what is happening, providign valuable insights to take better decisions.
Project manager- Eng , R&D for Medical davice
What do you like best about the product?
“This tool is the most user-friendly in the industry. It performs tasks that Asana cannot handle — especially in managing timelines, breaking down delays into sub-tasks, and working with predecessors. It allows you to dive into an incredible level of detail and easily zoom back out to a micro view. Overall, it’s an excellent work tool.
What do you dislike about the product?
Compared to other tools, its main drawback is the lack of AI-driven corrections or recommendations. In addition, it struggles to provide a clear macro-level view for management, which is a significant limitation.
What problems is the product solving and how is that benefiting you?
Mainly schedule optimization and application of Critical Chain principles
Smartsheet: A Powerful Tool for Organized and Efficient Work
What do you like best about the product?
I've been using Smartsheet for a while now, and overall, my experience has been very positive. One of the main strengths of the platform is how easy it is to keep track of everything in a precise and organized way. Whether you're managing projects, tracking tasks, or collaborating with a team, Smartsheet offers a clear overview of progress and responsibilities. The ability to customize views, automate workflows, and visualize data (like using Gantt charts or dashboards) really helps streamline work and improve productivity.
I particularly appreciate how user-friendly the interface is – it's intuitive even for those who aren’t very tech-savvy. The progress tracking and status indicators make it easy to see what’s on track, what’s falling behind, and where attention is needed. It’s also a powerful tool for collaboration, with real-time updates and the ability to comment or attach files directly in the sheets.
I particularly appreciate how user-friendly the interface is – it's intuitive even for those who aren’t very tech-savvy. The progress tracking and status indicators make it easy to see what’s on track, what’s falling behind, and where attention is needed. It’s also a powerful tool for collaboration, with real-time updates and the ability to comment or attach files directly in the sheets.
What do you dislike about the product?
Permission management can be a bit rigid or cumbersome
Assigning specific roles and controlling data access can take time, and it's not always immediately clear who can view or edit what.
Notification system can be overwhelming if not configured properly
Email notifications can quickly become excessive or disruptive, creating noise rather than delivering real value.
Assigning specific roles and controlling data access can take time, and it's not always immediately clear who can view or edit what.
Notification system can be overwhelming if not configured properly
Email notifications can quickly become excessive or disruptive, creating noise rather than delivering real value.
What problems is the product solving and how is that benefiting you?
Smartsheet is solving the problem of scattered information and inefficient project tracking.
Before using Smartsheet, it was difficult to keep everything organized across emails, spreadsheets, and different tools. Now, I have a centralized platform where I can manage tasks, deadlines, responsibilities, and project status — all in one place.
Before using Smartsheet, it was difficult to keep everything organized across emails, spreadsheets, and different tools. Now, I have a centralized platform where I can manage tasks, deadlines, responsibilities, and project status — all in one place.
it is a user-friendly, cloud-based tool for project management with seamless integrations.
What do you like best about the product?
What I like best about Smartsheet is its flexibility and automation capabilities, which simplify project management and enhance team collaboration.
What do you dislike about the product?
It is always taking a long time to load the page for China users
What problems is the product solving and how is that benefiting you?
I use it for tracking status of pentesting project status.
Its automation feature save my time to track the status manually.
The auto notification feature is set up in the smartsheet.
Its automation feature save my time to track the status manually.
The auto notification feature is set up in the smartsheet.
Smartsheet User Experience
What do you like best about the product?
The ease of use and formatting is what wins for me. Being able to create linkages between different sheets and to display information quickly and cleanly with summary dashboards allows our teams to review at the start and end of each day quickly.
What do you dislike about the product?
Restrictions across the sheets within the organisation and duplications. The single biggest issue at the moment is restrictions to sheets and knowledge of 'lost' and unknown sheets that were created by past users.
A potential bug in Smartsheet is the autocorrect of spelling mistakes - it duplicates the sentence or does not change the word being picked up as spelt wrong.
A potential bug in Smartsheet is the autocorrect of spelling mistakes - it duplicates the sentence or does not change the word being picked up as spelt wrong.
What problems is the product solving and how is that benefiting you?
The ability to quickly summary information for daily action/work - when comparing to the use of excel sheets which can get cluttered really quick and no ability to summarise information as cleanly. The benefit of this is the decrease in meeting length which means more time for action.
I use it for work. It has been great for organizing data and creating dashboards.
What do you like best about the product?
I enjoy the dashboard creation. Getting the data to cooperate with charts can be tricky, but when it works, SmartSheet creates some beautiful dashboards.
What do you dislike about the product?
Why Smartsheet does not have an autosave feature as an online software baffles me. It seems like a very outdated oversight in today's software world.
What problems is the product solving and how is that benefiting you?
Managing projects, data tracking.
Amazing experience - Tool is intuitive and powerful in streamlining tracking time
What do you like best about the product?
Implementation & Configuration - The setup process was well-supported by the Smartsheet team, with consultants like Donika Spasova and Oliver Harvey providing timely assistance during configuration meetings such as the Setting up of Resource Management Tool. Their guidance helped tailor the tool to our specific reporting needs.
Functionality & Impact - Timesheet approvals have been seamless, with consistent confirmations from the system for weekly submissions
Functionality & Impact - Timesheet approvals have been seamless, with consistent confirmations from the system for weekly submissions
What do you dislike about the product?
Technical Issues and Bugs - One of the most persistent complaints is the timer bug that causes negative time values when users stop the timer. This issue was escalated to Smartsheet Support and required detailed browser diagnostics and HAR file analysis to troubleshoot 1 2.
What problems is the product solving and how is that benefiting you?
Manual Timesheet Tracking - Previously, performance was tracked manually via timesheets. Smartsheet automates this process, reducing administrative overhead and improving accuracy. Timesheet submissions and approvals are now streamlined
Data Overload and Metric Clarity
The tool helps focus on “north star” metrics and avoid data overload. This is crucial for balancing quantitative and qualitative performance indicators.
Data Overload and Metric Clarity
The tool helps focus on “north star” metrics and avoid data overload. This is crucial for balancing quantitative and qualitative performance indicators.
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