Smartsheet
SmartsheetExternal reviews
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We could not operate to the degree we do now without Smartsheet
What do you like best about the product?
The ability to customise projects in a framework that makes reporting, resourcing and budgeting so easy.
What do you dislike about the product?
(Probably my knowledge level)... although As we evolve and make improvements to project templates, particularly to allow for broader reporting, we cannot retrofit older projects easily to accomodate the same reporting data. i.e. inserting new tasks on templates, cannot be achieved on mass with existing projects using the same template. Not a huge issue but would be usefull to be able to apply a single fix to multiple projects.
What problems is the product solving and how is that benefiting you?
Resource and Task management. Dashboards are a godsend. Our projects movew swiftly and effectively with the Dashboards providing each team or individual with their tasks clearly prioritised and timed.
An Ideal Tool for Tracking and Reminders
What do you like best about the product?
My favorite thing about smart sheet is the ability to set automated reminders. My company has tasks that reoccur every year and the automated reminders allow me to update once a year and set reminders to go to me or my colleagues, then forget about it without having to rely on my memory and manual emails.
What do you dislike about the product?
I don't think Smartsheet has enough templates. I've searched for specific templates before such as a milestone chart and been unable to find what I want. You can create your own, but it's not always super user friendly to figure out how to build something more than a simple sheet or Gannt chart.
What problems is the product solving and how is that benefiting you?
As a project manager, it can be difficult to keep track of all of those tasks that are ongoing or recurring. I love being able to build task managers, project plans, and calendars within Smartsheet where I can automate reminders or other actions. For example, I have conditional formatting set up that reminds me when a due date has passed and a task needs updated. It keeps me organized and keeps things from slipping through the cracks!
The easiest way to manage projects and collaborate
What do you like best about the product?
The platform is relatively easy to use. It as a wide variety of funtions, but it takes relatively little time to learn how to use them. Moreover, we don't need to know them all to work efficiently. And there is also a lot of material available to learn.
It is easy to work in large groups because information is shared quickly. In this way, we all have feedback on actual progress.
It is easy to work in large groups because information is shared quickly. In this way, we all have feedback on actual progress.
What do you dislike about the product?
The licenses are quite expensive for little companies. There are indeed several levels of licenses, but it becomes complicated for each worker to have their own license.
What problems is the product solving and how is that benefiting you?
We have a large working group. Smartsheet serves as a platform to collect and provide relevant information quickly.
Reporting every task performed and the results is no longer necessary, so it is much more comfortable to work now.
Reporting every task performed and the results is no longer necessary, so it is much more comfortable to work now.
A good way to boost productivity
What do you like best about the product?
I am impressed by the power of Smartsheet. I can seamlessly manage multiple projects with numerous instances and matrices. It's perfect for working simultaneously without worries. The default view is good, but the Gantt view is fantastic. It's perfect because I can see the project's progress in detail without leaving the app.
What do you dislike about the product?
I think the integrations could be better. The software needs better integrations, especially with cloud storage. However, it's a pretty specific detail and I like it.
What problems is the product solving and how is that benefiting you?
Task automation is the feature I use the most. It saves me a lot of time because it does the work for me.
The progress tracking is also excellent. The software is a central dashboard for each of our projects.
In a short time, we set up a system where each task is intelligently assigned to a team member.
The progress tracking is also excellent. The software is a central dashboard for each of our projects.
In a short time, we set up a system where each task is intelligently assigned to a team member.
Great for Teams in multiple locations
What do you like best about the product?
I love that you the product can be accessed from anywhere. I also love that you can see a history on every cell. You can see who made a change and when. This is very helpful when you have mutliple people using the same sheets
What do you dislike about the product?
Sometimes the search feature doesnt not find items it should. I have to try and search multiple ways to find what I am looking for within the sheets.
What problems is the product solving and how is that benefiting you?
Smartsheet allows our team to collborate and work together even though we arent located in the same place. It is also nice that several people can be working on one sheet at the same time
Useful collaboration tool.
What do you like best about the product?
Useful collaboration tool for team work requiring inputs by different team members.
What do you dislike about the product?
It should offer varied templates based on what the user is looking for.
What problems is the product solving and how is that benefiting you?
Reducing the need to consolidate different inputs from different files.
A great tool for any company!
What do you like best about the product?
My review is in the context of a Project Manager. When using Smartsheets I have found it takes the best from Excel and MSP and puts it in a simplistic platform that enables the delivery of a small low complexity project, to the reporting of a complex portfolio of projects.
What do you dislike about the product?
Like any thing its knowing when best to apply and use it. If user access isn't control sufficiently or if users are trained sufficienty it can easily get messy / out of control.
The outlook for the software looks great, however if you are used to using MSP / excel there are certain features that you would be used to that are not available 'yet' (hopefully on the road map). Such as being able to set and apply multiple baselines and track performance again these opposed to just the latest.
The outlook for the software looks great, however if you are used to using MSP / excel there are certain features that you would be used to that are not available 'yet' (hopefully on the road map). Such as being able to set and apply multiple baselines and track performance again these opposed to just the latest.
What problems is the product solving and how is that benefiting you?
The ability to report on multiple projects in a variety of reports and / or dashboards that is set on live up todate data and doesn't relie on manual intervention to produce a report.
Smartsheet has been one of the helpful tools in my daily work tasks.
What do you like best about the product?
Smartsheet as a collaboration tool is one of the best thing about the application. It's really easy to communicate and share the outputs/sheets to other users, not just the user within the organization but also outside collaborators.
What do you dislike about the product?
There are some functions that are limited in Smartsheet. For example, in the Dashboard, the graphs and charts have limited editing options. It can't be manipulated just like in the Excel or PowerPoint charts and graphs.
What problems is the product solving and how is that benefiting you?
It's not really a busines problem, but Smartsheet improves the way we collaborate with other members of the team whenever there are projects. It enable us to communicate easily with each other.
Easy to learn, hard to master
What do you like best about the product?
Smartsheets takes the similar format of software such as Mircrosoft excel and Microsoft planning etc. This allows you to dive right in and make use of previously gathered knowledge
What do you dislike about the product?
Whilst the software already seems to be fimilar, it struggles to hold your hand when walking you through features that would are unique to its own programme. I think if there are more templates available for users to start with, this can inspire ideas and allow users to reverse engineer templates to figure out how things work/what they like,
What problems is the product solving and how is that benefiting you?
Smartsheets allows me to seemlessly create workflows through effective Gaant charts and assign responsible owners to tasks. Previously, I would use insufficient sofware such as google slides or excel spreadsheets that wouldn't offer as much utility as Smartsheets
Highly customisable and easy to use PPM tool
What do you like best about the product?
My team started using Smartsheet to improve automation for portfolio management reporting a year ago. In this time the functionalities I realy enjoy are the dashboards and the collaboration tools that allow tagging, and creating workflows to trigger notifications and request specific actions. The roll out of the tool has been quite easy as well, as it is based on spreadsheets so it wasn't a steep learning curve. I also found the help center very useful for self-guided learning. As the tool is very flexible, it is easy to customise the sheets to serve different purposes and track different data points. I personally use it for benefits, resourcing and project delivery tracking and it makes it very easy to use and report on. Overall team productivity has increased since we implemented Smartsheet and reporting is much more streamlined which has solved the primary issues we wanted to.
What do you dislike about the product?
In my opinion what is good about the tool, can also be a limitation - it is very easy to utilise Smartsheet for waterfall projects, but I struggle to translate more Agile ways of working within it. The planing/ roadmap functionality is a bit limited and it provides information in a very 'top-left, bottom-right' manner which can be a hindrance to presenting detailed information for a portfolio view. There are paid-for add ons that can cover the need for these but it is a bit disappointing they are not part of the main packadge. Other than the above I find the tool easy to implement and use and to provide a good foundational reporting and portfolio management capabilities.
What problems is the product solving and how is that benefiting you?
Collaboration and reporting ease. Before adopting Smartsheet my team did lengthy ppt reports with no easy and unifor way to present data visually. It would take ages to edit a slide. Now, we use dashboards and reporting and all stakeholders have the approvpriate level access to 'self-serve' and interrogate the data independently. And it is much easier for Programme Managers to input the data in the tool by being reminded through the workflow syste. We reduced time in chasing and asking about data and producing report, raising overall productivity and increasing engagement.
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