Smartsheet
SmartsheetExternal reviews
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Very useful tool that easily extends the capability of a normal spreadsheet
What do you like best about the product?
I find Smartsheet extremely user friendly and it allows me to perform tasks easily that are not that simple to achieve ina spreadsheet. It also allows be to perfom the basic functions required of a project management tool, providing me with the required views and reporting capabilities without the complexity of regular project management tools. It is an extremely versitle tool.
What do you dislike about the product?
I feel that when using Smartsheet to build out a schedule I am provided with most of the functions I require. This may just be my understanding of how to use the product, however when I have predecessors established, inserting or deleting tasks breaks the logic of predecessors/successors and the taks don't automatically keep their order Iand I need to manually create the links again. For this reason I still use MS Project and have not fully migrated to using Smartsheets. If this issue of resolved (or I am shown how to do this), I would have no reason to continue using MS Project.
What problems is the product solving and how is that benefiting you?
Easily create and share project schedules and associated reports and visual aid that are required for Executive.
Key attribute to the business
What do you like best about the product?
THe most helpful part of Smartsheet, is you can easily link sheets together, so you can have different information from a variety of sheets all entered into one sheet, without needing to manually add the data in.
What do you dislike about the product?
I don't dislike much about smartsheet, it is great to use, and I haven't found any down sides to using it.
The only thing, i dislike is how sometimes it takes a while to save all your data, this may not be a problem you can fix, but just one dislike.
The only thing, i dislike is how sometimes it takes a while to save all your data, this may not be a problem you can fix, but just one dislike.
What problems is the product solving and how is that benefiting you?
Using smartsheet solves many problems, as it allows everyone in our team to edit the same sheet easily. This is greatly benefitted how way of storing data, and information on tasks and projects.
Powerful Too for Business
What do you like best about the product?
Love the features, including commenting, attachments, tagging, automatic emails. very powerfull tool. We use this for multiple business systems, with automatic reminders & follow ups etc.
What do you dislike about the product?
painfully slow loading times in Australia. Forms are troublesomely slow to the point where they are almost usless. we have good internet facilities i would love to see smartsheet get their act together on speed. Paid users only can edit comment etc, makes it uneconomical to use for alot of businesses. please cosider adding users within the organisation that can comment etc on a free account & limit functionality to them
What problems is the product solving and how is that benefiting you?
Internal processes eg invoice approval for finance - love the attachments & comments on this.
Rego reminders on vehicles - automatic emails when vehicles due for expiration
Rego reminders on vehicles - automatic emails when vehicles due for expiration
Scalable and efficient
What do you like best about the product?
Smartsheet is intuitive enough for our non technical users to make use of what they need while still having the complex backend reporting capabilities that management require to inform their decision making.
What do you dislike about the product?
It doesn't seems to allow for sharing resource views between even licensed users. Each user must figigure their own resource view which seems redundant when the design has already been done by other users.
What problems is the product solving and how is that benefiting you?
We can have hundreds of projects with pipelines out to 2 years or more so resource planning out that far along with the flexibility to adjust project timelines easily when materials are delayed or other circumstances dictate means the production line can be kept at capacity far more easily than our previous experience. In fact our previous system could never have kept up with the new demands.
Smartsheet a complete project Management tool
What do you like best about the product?
The dashboards features has helped me to graph montly variance in budget vs actual hours used in our factory.
Also, I use dashboards to track production on a daily basis.
Also, I use dashboards to track production on a daily basis.
What do you dislike about the product?
There is no settings to back up smartsheet. In case if I loose data there's no way I can track them back. There should a data reset point in smartsheet.
What problems is the product solving and how is that benefiting you?
Smarsheet provides more visibilty to montly profit vs expense by creating user -friendly graphs
Excellent online based database with advanced access controls
What do you like best about the product?
Smartsheet has a fantastic and simple user interface whilst still providing a huge amount of functionality meaning it can most likely achieve the results your organisation is looking for.
What do you dislike about the product?
There only limitation I have discovered so far is with formatting cells, where the entire column needs to remain consistent - fine for single table structures but not ideal when multiple tables need to be placed on the one smartsheet.
What problems is the product solving and how is that benefiting you?
All project reporting is now completed and stored on the one system enabling quick and easy access for senior management to review each month. Dashboards are also used to quickly summarise and highlight the most important pices streamlining the review process and saving everyone time.
A great collaboration system for both our internal business and with clients
What do you like best about the product?
Smartsheet is great in that we can share sheets and workspaces with our clients and we can all contribute to the one document. We use smartsheet to track project Risks, Actions, Issues and Decisions with our customers and everyone can populate the sheet. We also use the high level timelines and dashboards to display project status and budgets.
Internally I use smartsheet to track my to-do list and trigger off reminders to myself to ensure that I am getting tasks done on time, or I also use the form functionality to capture attendance of events we are hosting internally. (eg registration, dietary requirements).
Internally I use smartsheet to track my to-do list and trigger off reminders to myself to ensure that I am getting tasks done on time, or I also use the form functionality to capture attendance of events we are hosting internally. (eg registration, dietary requirements).
What do you dislike about the product?
I wish Smartsheet would link directly to Autotask. We use Autotask for our internally timesheeting and billing, and it would be awesome to pull this data directly.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping us to manage the full project with our clients. We are able to track risks and actions much better and bring these into our daily / weekly standups to action. I also find using Smartsheet for my to-do lists is helping me manage my own work.
Great Tool for Customer Engagements
What do you like best about the product?
Formulas work similar to excel. Single pane view for internal and external contacts providing all users with the most up to date information. Pre-defined templates give you a good jump start. Easy to use functionality and integration with forms makes this my preferred collaboration tool for groups.
What do you dislike about the product?
Limited chart and layout options in the dashboard. Reporting feature pulls formatting from sheet and can't be customised.
What problems is the product solving and how is that benefiting you?
Smartsheet has allowed me to create a framework for my customer health reviews. The master template is shared with my colleaues making it easier for them use it. It has also improved my customer enagagements becasue external contacts don't require a Smartsheet license to colloborate on shared content.
Invaluable for a wide variety of business tasks
What do you like best about the product?
Easy to set up sheets and automation and share them with team members and external parties.
What do you dislike about the product?
It is somewhat limited in terms of screen layouts so it doesn't lend it self to more complex processes such as scrum management.
What problems is the product solving and how is that benefiting you?
It is facilitating the application of 'Level 10' meetings capturing all tasks and automated follow up which is making our meetings very effective and agile.
My personal experience with smartsheet
What do you like best about the product?
The most useful thing in smartsheet is the simple way to change the dependencies, somo other plataforms are very complicated to change this part of a gantt table.
What do you dislike about the product?
Sometimes we´re not able to change dates, because it´s blocked by the admin of the task, if the person left the company it´s imposible to change the date, so we need to create a new activity
What problems is the product solving and how is that benefiting you?
The simple way of telling the things, when you make a Gantt you need to be very specific to tell what you want to communicate so Smartsheet helps to ve very clear in the comunication.
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