Smartsheet
SmartsheetExternal reviews
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Very Flexible, but steep learning curve
What do you like best about the product?
The ability to create dashboards and automated workflows set up however I like without being limited to a template or pre-defined process. There are also templates if you do prefer to have things pre-set or to create your own templates to pass on to your teams.
What do you dislike about the product?
It's not always intuitive, setting things up requires a lot of upfront time, a lot of searching in the help articles and online community or calls with support staff, which are very helpful, but still, would be better to not need so much hand-holding to get things going.
What problems is the product solving and how is that benefiting you?
Smartsheet helps us automate our reports, and automate reminders for recurring events/tasks, they also allow us to collaborate on events and marketing. I use it for both personal to-do projects and for managing my team's to do and required work.
Smartsheet, Updated Excel for a new generation
What do you like best about the product?
Smartsheet has so many functions, you can use it instead of having a POM team. It allows you to share seemlessly with others and also collaborate. This function alone is exceptionable.
What do you dislike about the product?
The cost, and you have to add on in order to use the full spectrum. Excel and Google Sheets is free and I understand that this much more robust, but it should be for the masses.
What problems is the product solving and how is that benefiting you?
It allows the many different users to filter for there specific needs. You can also create or use a template of workflows that decrease your work hours but increases your productivity.
Decent application that is very useful for working on projects
What do you like best about the product?
I like that sheets / workspaces are live and so can be viewed and edited by multiple people all at once with no version control required. I really like the dahsboards you can create which makes it very easy to track progress across multiple areas of my projects.
What do you dislike about the product?
I do not like the fact that you cannot have multiple tabs for a sheet. You also cannot add features such as bullet points within individual cells. I also do not like the auto save feature as sometimes you want to undo some work but it is already too late as the sheet has already saved your changes.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping me to track multiple areas of my projects, such as financial tracking, progress with tasks and project stages, RACI logs can also be tracked well with SS.
Great for team collaborators on work management and change control
What do you like best about the product?
I love the great varieties of templates that Smartsheet provides and the handful of automation built-in each sheet for work management. It is so efficient to create alerts or reminders for new changes on the sheets.
What do you dislike about the product?
As the admin, we don't have the flexibility to transfer the ownership of individual sheets to different people that used to be owned by deactivated users. It would be great if we can choose from selected ones for offboarding.
What problems is the product solving and how is that benefiting you?
Smartsheet cannot deactivate users until 3 months ago. This is a great feature in that we can temporarily deactivate the user and then properly reassign the ownership until we feature things out.
Smartsheets is basically taking Excel to the next level in regards to options and ease of use
What do you like best about the product?
How easy it is to navigate and use during the work day. I am able to enter, save, and view entries easily each day. The save feature is easy to use, and so far, I have not had any issues/errors happening in the form I work in.
What do you dislike about the product?
As far as I know, you cannot sort for 1 page while other pages are tied to it. So for example, we have 3 smartsheets pages tied together for work. We can't sort a column for one page without it sorting all 3 pages.
What problems is the product solving and how is that benefiting you?
We use this to track our orders including shipments, order acknowledgements, as well as listing out any problems we may be dealing with documentation in the notes section. We can enter in updates and dates on equipment shipments
Director of Finance
What do you like best about the product?
1- easy to use
2- all team members working at same time
3- attaching documents to each line
4- requesting for data updates
2- all team members working at same time
3- attaching documents to each line
4- requesting for data updates
What do you dislike about the product?
1- dashboard & graphs still limited
2- can't create charts automitically from raw data provided
2- can't create charts automitically from raw data provided
What problems is the product solving and how is that benefiting you?
smartsheet linked three main departments treasury / finance / procuments
Love the flexibility, but takes time to learn to use well
What do you like best about the product?
Flexibility to create all sorts of workflow supporting tools, automating simple tasks and getting information from the data.
What do you dislike about the product?
the tool is relativly complex. You need a high proficency with the tool to get real good results.
What problems is the product solving and how is that benefiting you?
It helps structuring inputs, and sharing progress on specific tasks without the need to always creat extensive reports.
We're developing a suite of tools in SmartSheet that will be a real game-changer for our business
What do you like best about the product?
The concurrent working capability, the ease of setup and speed at which it can be used and learnt is fantastic. Bridge fills a very necessary gap in the capability that was previously lacking allowing inter-sheet workflows. It being a one-stop shop for almost all the various types of data input and storage mechanisms we require. The API is excellent which has enabled us to automate the link out to our Azure database and visualisation suites allowing us to combine it with data from our other source systems.
What do you dislike about the product?
The GANTT chart lacks some fundamental functionality that would let us replace MSP as the standard planning application for simple planning tasks. We also really need servers in the UK to allow us to use it on our range of security and off-shoring conscious government, nuclear and defence clients. The forms could also be much better with multi-column layout options and the ability to edit existing data as opposed to just entering it. The licensing model seems to be quite agressive with continual limits being encountered despite having spend a lot to get Enterprise licenses.
What problems is the product solving and how is that benefiting you?
We currently work on many of our smaller projects using a suite of excel files that are inconsistent and uncontrolled. Smartsheet is allowing us to standadise our approach to Project Management on these jobs and enabled us to connect our database and visualisation suite to the system without having to continually modify the mapping as the structure can be locked down and centrally managed through a change process, removing the hize of cotttage industry we previously had. This is enabiling us to offer a consistent and professional service and reporting outputs to our clients that has been extremely well recieved and reducing the time our teams spend manipulating data allowing them to be more proactive with analysis and creating and chasing actions.
Great project planning tool with a lot of flexibility
What do you like best about the product?
I like the fact that you can work off one master spreadsheet to store all different data types and then create reports showing only relative information for different end users. We've been using smartsheet now for a few years and it is a lot more advanced than excel. Even simple things like a calendar widget on date columns have made life a lot easier when entering dates to plans.
What do you dislike about the product?
The ability to share contact groups with specific users. We have sheets that users are working on and would like to use the send mail option on a row to send to an update to specific user groups but can only send to individuals
What problems is the product solving and how is that benefiting you?
Monthly planning in a development enviroment, sending forecasts to translators one when they can expect new jobs for translation and using the same forecasts for planning our development day to day activities
Automotive projects
What do you like best about the product?
It's easu to chare with the customers, so it allows them to track updates and progress on the project. It's also easy to add new lines which are presented on gant chart.
What do you dislike about the product?
No possibility to change data format from sunday to monday in callendar. No option to add tabs.Issue also with flags, it could be more of them. Nice to have would be easier way to present comments
What problems is the product solving and how is that benefiting you?
Smartsheet provides tools to help teams plan, track, and manage projects effectively. It offers features such as Gantt charts, task tracking, and project timelines, which help teams visualize project progress, identify bottlenecks, and make
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