Smartsheet
SmartsheetExternal reviews
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Powerful Too for Business
What do you like best about the product?
Love the features, including commenting, attachments, tagging, automatic emails. very powerfull tool. We use this for multiple business systems, with automatic reminders & follow ups etc.
What do you dislike about the product?
painfully slow loading times in Australia. Forms are troublesomely slow to the point where they are almost usless. we have good internet facilities i would love to see smartsheet get their act together on speed. Paid users only can edit comment etc, makes it uneconomical to use for alot of businesses. please cosider adding users within the organisation that can comment etc on a free account & limit functionality to them
What problems is the product solving and how is that benefiting you?
Internal processes eg invoice approval for finance - love the attachments & comments on this.
Rego reminders on vehicles - automatic emails when vehicles due for expiration
Rego reminders on vehicles - automatic emails when vehicles due for expiration
Scalable and efficient
What do you like best about the product?
Smartsheet is intuitive enough for our non technical users to make use of what they need while still having the complex backend reporting capabilities that management require to inform their decision making.
What do you dislike about the product?
It doesn't seems to allow for sharing resource views between even licensed users. Each user must figigure their own resource view which seems redundant when the design has already been done by other users.
What problems is the product solving and how is that benefiting you?
We can have hundreds of projects with pipelines out to 2 years or more so resource planning out that far along with the flexibility to adjust project timelines easily when materials are delayed or other circumstances dictate means the production line can be kept at capacity far more easily than our previous experience. In fact our previous system could never have kept up with the new demands.
Smartsheet a complete project Management tool
What do you like best about the product?
The dashboards features has helped me to graph montly variance in budget vs actual hours used in our factory.
Also, I use dashboards to track production on a daily basis.
Also, I use dashboards to track production on a daily basis.
What do you dislike about the product?
There is no settings to back up smartsheet. In case if I loose data there's no way I can track them back. There should a data reset point in smartsheet.
What problems is the product solving and how is that benefiting you?
Smarsheet provides more visibilty to montly profit vs expense by creating user -friendly graphs
Excellent online based database with advanced access controls
What do you like best about the product?
Smartsheet has a fantastic and simple user interface whilst still providing a huge amount of functionality meaning it can most likely achieve the results your organisation is looking for.
What do you dislike about the product?
There only limitation I have discovered so far is with formatting cells, where the entire column needs to remain consistent - fine for single table structures but not ideal when multiple tables need to be placed on the one smartsheet.
What problems is the product solving and how is that benefiting you?
All project reporting is now completed and stored on the one system enabling quick and easy access for senior management to review each month. Dashboards are also used to quickly summarise and highlight the most important pices streamlining the review process and saving everyone time.
A great collaboration system for both our internal business and with clients
What do you like best about the product?
Smartsheet is great in that we can share sheets and workspaces with our clients and we can all contribute to the one document. We use smartsheet to track project Risks, Actions, Issues and Decisions with our customers and everyone can populate the sheet. We also use the high level timelines and dashboards to display project status and budgets.
Internally I use smartsheet to track my to-do list and trigger off reminders to myself to ensure that I am getting tasks done on time, or I also use the form functionality to capture attendance of events we are hosting internally. (eg registration, dietary requirements).
Internally I use smartsheet to track my to-do list and trigger off reminders to myself to ensure that I am getting tasks done on time, or I also use the form functionality to capture attendance of events we are hosting internally. (eg registration, dietary requirements).
What do you dislike about the product?
I wish Smartsheet would link directly to Autotask. We use Autotask for our internally timesheeting and billing, and it would be awesome to pull this data directly.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping us to manage the full project with our clients. We are able to track risks and actions much better and bring these into our daily / weekly standups to action. I also find using Smartsheet for my to-do lists is helping me manage my own work.
Great Tool for Customer Engagements
What do you like best about the product?
Formulas work similar to excel. Single pane view for internal and external contacts providing all users with the most up to date information. Pre-defined templates give you a good jump start. Easy to use functionality and integration with forms makes this my preferred collaboration tool for groups.
What do you dislike about the product?
Limited chart and layout options in the dashboard. Reporting feature pulls formatting from sheet and can't be customised.
What problems is the product solving and how is that benefiting you?
Smartsheet has allowed me to create a framework for my customer health reviews. The master template is shared with my colleaues making it easier for them use it. It has also improved my customer enagagements becasue external contacts don't require a Smartsheet license to colloborate on shared content.
Invaluable for a wide variety of business tasks
What do you like best about the product?
Easy to set up sheets and automation and share them with team members and external parties.
What do you dislike about the product?
It is somewhat limited in terms of screen layouts so it doesn't lend it self to more complex processes such as scrum management.
What problems is the product solving and how is that benefiting you?
It is facilitating the application of 'Level 10' meetings capturing all tasks and automated follow up which is making our meetings very effective and agile.
My personal experience with smartsheet
What do you like best about the product?
The most useful thing in smartsheet is the simple way to change the dependencies, somo other plataforms are very complicated to change this part of a gantt table.
What do you dislike about the product?
Sometimes we´re not able to change dates, because it´s blocked by the admin of the task, if the person left the company it´s imposible to change the date, so we need to create a new activity
What problems is the product solving and how is that benefiting you?
The simple way of telling the things, when you make a Gantt you need to be very specific to tell what you want to communicate so Smartsheet helps to ve very clear in the comunication.
Very Flexible, but steep learning curve
What do you like best about the product?
The ability to create dashboards and automated workflows set up however I like without being limited to a template or pre-defined process. There are also templates if you do prefer to have things pre-set or to create your own templates to pass on to your teams.
What do you dislike about the product?
It's not always intuitive, setting things up requires a lot of upfront time, a lot of searching in the help articles and online community or calls with support staff, which are very helpful, but still, would be better to not need so much hand-holding to get things going.
What problems is the product solving and how is that benefiting you?
Smartsheet helps us automate our reports, and automate reminders for recurring events/tasks, they also allow us to collaborate on events and marketing. I use it for both personal to-do projects and for managing my team's to do and required work.
Smartsheet, Updated Excel for a new generation
What do you like best about the product?
Smartsheet has so many functions, you can use it instead of having a POM team. It allows you to share seemlessly with others and also collaborate. This function alone is exceptionable.
What do you dislike about the product?
The cost, and you have to add on in order to use the full spectrum. Excel and Google Sheets is free and I understand that this much more robust, but it should be for the masses.
What problems is the product solving and how is that benefiting you?
It allows the many different users to filter for there specific needs. You can also create or use a template of workflows that decrease your work hours but increases your productivity.
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