Smartsheet
SmartsheetExternal reviews
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Helpful
What do you like best about the product?
Customizable for different projects/uses. Smartsheet enables my team to stay organized and up to date with project status/progression. I like that its fairly simple to use - not a lot of training required.
What do you dislike about the product?
Cannot use hotkeys like in Excel which enables quicker use/updates for projects. Sometimes i wish that you could add in more complex visuals to the project status options as well.
What problems is the product solving and how is that benefiting you?
Smartsheet allows my team to communicate with our clients live without sending emails constantly back and forth. Smartsheet enables us to have one source of truth on status and submitted work.
Great Product Overall
What do you like best about the product?
I appreciate that Smartsheet allows me to automate workflows and tasks, assigning out projects and seeing at a glance statuses.
What do you dislike about the product?
I would appreciate easier to find training on how to use the features of smartsheet. I often find myself looking to the internet to find how to do something that seems easy given what I know Smartsheet is capable of.
What problems is the product solving and how is that benefiting you?
Smartsheet allows me to track projects and create auotmations where I was previously using manual processes through excel.
Great organizing tool
What do you like best about the product?
The best thing is how you can track progress of projects in an easy and visual way and put timelines together, and plan strategics with the tools it offers.
Additionally it helps a lot that you can assign takes to other members of the team.
Additionally it helps a lot that you can assign takes to other members of the team.
What do you dislike about the product?
What I do not like is that it takes some time to learn how to use the features, this are not so intuitive. I had to have a peer teach me how to use it, and every time I wonder about a new feature I have to look for it on Google.
What problems is the product solving and how is that benefiting you?
It allows me to track tasks of different projects, it the tasks are done on time, if the team is being productive and it helps me identify when a task is being delayed so I can plan ahead.
A Great Tool with Room for Improvement
What do you like best about the product?
Smarthseets allows users to create trackable, client-facing project plans. This feature helps ensure accountability from all members of the project team (including clients), and reduces the number of email communications needed.
What do you dislike about the product?
Smartsheet would benefit from increasing the number of outside platforms/services with which it can integrate. An integration that would increase Smartsheets functionality include ZenDesk. It would be nice to be able to link the two for organizations whose post-project work depends on ZenDesk for customer facing support.
What problems is the product solving and how is that benefiting you?
Smartsheet reduces the communication required to keep a project on task. Because users can share a "sheet" with all members of the project team, a project manager can easily direct team members to regularly check project plan progress async outside of team meetings. A PM can also check on someone's progress themselves.
Smartsheet has provided a seamless platform that has made doing business more efficient
What do you like best about the product?
The abilitity to make live updates by multiple users eliminates the risk of versioning issues. I like that all our licensed users can access the same sheets, make updates, and I can see the updates as they are making them, instead of sending updated versions of an Excel document back and forth.
What do you dislike about the product?
There are not many things I dislike about Smartsheet, but if I had to come up with something, it would be that there is not 100% functionality of the same functions that you can use in Excel. Most of the Excel functions work, but I have noticed not all of them work the same.
What problems is the product solving and how is that benefiting you?
My team always has dozens of projects in process at the same time. Smartsheet helps to keep them all organized as far as schedules, deliverable, and next steps.
a powerful tool
What do you like best about the product?
the final table or reports look clean and customizable.
data are connected and can be updated automatically across files.
data are connected and can be updated automatically across files.
What do you dislike about the product?
a bit learning curve.
not friendly as a notebook (maybe not designed for this use?)
not friendly as a notebook (maybe not designed for this use?)
What problems is the product solving and how is that benefiting you?
good template to start with, with all relevant information like dates, status etc.
reviewing the same file across the department so we are on same page on program status.
reviewing the same file across the department so we are on same page on program status.
Smartsheet has been great to keep all my Project Management planning tools in one place.
What do you like best about the product?
The best part about Smartsheet is the scheduling aspect. There are many different ways to track a project using predeccors and successors to be succesful.
What do you dislike about the product?
Many don't utilize Smartsheet on the job I am on and it has been difficult to get buy-in from the team using a different tool that they aren't used to.
What problems is the product solving and how is that benefiting you?
It is solving all problems I have with crew/manpower planning. My internal team has bought in and it is used as our sole scheduling tool.
One Stop Shop
What do you like best about the product?
Smartsheet has so many different tools and features, it enables me to accomplish most of my needs in one place.
What do you dislike about the product?
The dashboards are basic and don't always allow me to display my data the way I want.
What problems is the product solving and how is that benefiting you?
Smartsheet allows me to gather data and share the results easily with other stakeholders. It also provides a space for me to create resource libraries.
Quick and easy to use.
What do you like best about the product?
My team and I are using Smartsheet to better manage our company’s project plan. This tool is simple and user-friendly in creating project timeline and progress report for top management presentation. It has resource assignment and it keeps track of our progress. My overall experience using Smartsheet is really great, and make me productive in handling project scheduling.
What do you dislike about the product?
Printing Smartsheet in pdf or other document format does not show the project legends. It will be helpful if Smartsheet can provide the legends such as Project summary, task, progress, critical path, slippage, milestone, etc.
What problems is the product solving and how is that benefiting you?
Smartsheet provides us the critical path and over-all view of the project timeline. It foresee important task and sub task to me monitored. This result to less delayed and on-time completion of our projects.
Smartsheet Review - Inventory Control
What do you like best about the product?
I've enjoyed the easy customization of Smartsheet and the ability to create not only powerful data storage solutions, but the simplicity of turning that data into useful information.
What do you dislike about the product?
Smartsheet offers a wide array of user access which is key for sensitive information across departments. However, through the years of using Smartsheet, I've observed the tightening of access for general users. It is not to the point of requiring additional user access, but it does cause for annoyance when an end user is not able to create their own filter.
What problems is the product solving and how is that benefiting you?
Due to the ease of use and limited costs of Smartsheets, I am able to tackle a wide array of internal business concerns. As a part of a maturing company, we gererally need to create our own solutions for various day-to-day problems. One issue my team was poised with was balancing work loads and keeping communications funnels organized. Using Smartsheet as a tool for the group we are able to capitalize on the automation and form entries to create a simple ticketing system for external business groups to report their needs to my team, and in turn the results of each ticket get communicated out to the original requestor.
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