Smartsheet
SmartsheetExternal reviews
10,017 reviews
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I use it for work. It has been great for organizing data and creating dashboards.
What do you like best about the product?
I enjoy the dashboard creation. Getting the data to cooperate with charts can be tricky, but when it works, SmartSheet creates some beautiful dashboards.
What do you dislike about the product?
Why Smartsheet does not have an autosave feature as an online software baffles me. It seems like a very outdated oversight in today's software world.
What problems is the product solving and how is that benefiting you?
Managing projects, data tracking.
Amazing experience - Tool is intuitive and powerful in streamlining tracking time
What do you like best about the product?
Implementation & Configuration - The setup process was well-supported by the Smartsheet team, with consultants like Donika Spasova and Oliver Harvey providing timely assistance during configuration meetings such as the Setting up of Resource Management Tool. Their guidance helped tailor the tool to our specific reporting needs.
Functionality & Impact - Timesheet approvals have been seamless, with consistent confirmations from the system for weekly submissions
Functionality & Impact - Timesheet approvals have been seamless, with consistent confirmations from the system for weekly submissions
What do you dislike about the product?
Technical Issues and Bugs - One of the most persistent complaints is the timer bug that causes negative time values when users stop the timer. This issue was escalated to Smartsheet Support and required detailed browser diagnostics and HAR file analysis to troubleshoot 1 2.
What problems is the product solving and how is that benefiting you?
Manual Timesheet Tracking - Previously, performance was tracked manually via timesheets. Smartsheet automates this process, reducing administrative overhead and improving accuracy. Timesheet submissions and approvals are now streamlined
Data Overload and Metric Clarity
The tool helps focus on “north star” metrics and avoid data overload. This is crucial for balancing quantitative and qualitative performance indicators.
Data Overload and Metric Clarity
The tool helps focus on “north star” metrics and avoid data overload. This is crucial for balancing quantitative and qualitative performance indicators.
Simple and fast
What do you like best about the product?
Smartsheet allows you to quickly create tools, reports, tracking, forms... It is simple to implement and share.
What do you dislike about the product?
What is most annoying is the access time to the different elements. Especially at the first connection. And this regardless of the connection.
What problems is the product solving and how is that benefiting you?
Allows to formalize flows that were once buried in our emails.
Really good and easy to use for a variety of different projects.
What do you like best about the product?
Easy to collaborate with colleagues
good programme
good programme
What do you dislike about the product?
Don't automatically think to use it over excel sometimes
What problems is the product solving and how is that benefiting you?
It is solving how we are keeping track projects and different deadlines and who is responsible
Good for collaboration
What do you like best about the product?
I like that our team can collaborate in Smartsheets from different locations.
What do you dislike about the product?
It does take a little while to load with graphs sometimes. That could be improved.
What problems is the product solving and how is that benefiting you?
Smartsheet is allowing real time collaboration between teams in different locations.
GEP Transfer Smartsheet Review
What do you like best about the product?
The ability to assign multiple users with all different roles and accessibilities.
What do you dislike about the product?
I wish I could use all the formulas that Excel has. Some of the things I want to do with cells are limited.
What problems is the product solving and how is that benefiting you?
It's made internal transfers more centralized within the company and everything can be accessed in the same place.
Easy learning curve
What do you like best about the product?
I love the easy to use fields in sheets. Very helpful coming from other spreadsheet software. Implementation time was quick and it was easy! Never had to use customer support, but did use their help guides and search functionality. Used smartsheets daily to manage my projects
What do you dislike about the product?
There was nothing I disliked about smart sheets.
What problems is the product solving and how is that benefiting you?
Ability to track and manage my various projects. I can make sure deliverables are on time by using the gantt views and dashboards.
User-friendly and organized
What do you like best about the product?
There are a ton of functions that I have not touched but the ones I have are great. We use it all the time at work to submit forms and compile that onto a smartsheet we can all access. It is easy to learn and use the program which is great.
What do you dislike about the product?
Nothing I particularly dislike. I do think the interface could be a littttle cleaner.
What problems is the product solving and how is that benefiting you?
How to keep a log of clients we need to track.
Procurement manager
What do you like best about the product?
It is good tool for documentation and follow up, also assigning tasks
What do you dislike about the product?
Sometimes they are features you need to guess if available
What problems is the product solving and how is that benefiting you?
With the Smartsheet we create workflow and assign tasks, and it is easy to manage everyone's workflow.
Easy to share
What do you like best about the product?
Easy to share information with other people in our organization and control projects
What do you dislike about the product?
Missing functions and some features as in Excel
What problems is the product solving and how is that benefiting you?
More easy to use
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