Smartsheet
SmartsheetExternal reviews
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Smartsheet
What do you like best about the product?
Tracking progrmas that I work is very easy in Smartsheet. I can get any updated report at anytime.
My team is very comfortable working with this tool and see the difference in comparison to Excel sheets.
My team is very comfortable working with this tool and see the difference in comparison to Excel sheets.
What do you dislike about the product?
Gant view could be aprimorated to get better visibility of clashing projects. Reports filter are quite difficult to undersant when you are setting up a new report.
What problems is the product solving and how is that benefiting you?
Planning new projects, roadmaps, baselines can be easily found. Integration between projects is a great feature that helps me to emerge a number of different projects in only one report
Great project management software for project managers
What do you like best about the product?
It has everything you need in project management software. I love how it enables you to break down your project timeline and tasks with clear visualization of the dependencies, and ease of collaboration internally and externally.
What do you dislike about the product?
There is a steep learning curve if you're not used to robust project management software. So there is a required time investment for both organizations and individuals to learn how to use it and be able to maximize its potential.
What problems is the product solving and how is that benefiting you?
It's a way of managing timelines for customer projects. In addition, it provides visibility for all involved parties on the status and deadline of tasks in order to get to the project goals.
Solid collaboration tool, has administrative pains at scale
What do you like best about the product?
Fast learning curve for users. Easy to implement access and security. Free accounts can do a reasonable amount of work when paid accounts are leading. Basic support is solid, plenty of documentation and learning built into the tool for users.
What do you dislike about the product?
Administrative power is lacking. More complicated user controls are not possible by an administrator. Having the end user accept a change when a sysadmin makes the request is an extra step that often frustrates the user, who may want a quick resolution. While tier-one support is excellent for a user, it is relatively useless for an admin. Escalating support tickets is painful and not diplomatic (I have to contact my CSM or sales rep to get pro support or engineering). Smartsheets withholds the top-tier engineering support "TAM" for annual fees, while most of these escalations are due to the product itself and should be supported without additional fees. Note that this annual fee for a TAM is $80,000, which is excessive for support that should be included for larger enterprise accounts, descriptions like extortion and ransom come to mind.
What problems is the product solving and how is that benefiting you?
Smartsheets make for quick collaboration. Teams can build timelines, and project plans to share with internal and external teams. We have created many tracking queues that assist in notifications, quickly shifting tasks from collaborator to collaborator.
very like this tool
What do you like best about the product?
Very flexible, easy operation, be able to lock each cell to avoid unexpected change by anyone else
What do you dislike about the product?
Why not have a feature for hiding the rows?
What problems is the product solving and how is that benefiting you?
Regarding the project schedule, the whole teammates can easily access to the schedule smartsheet to be readable. I won't generate again the PDF version of the schedule if using MS project tool.
Regarding the sample quality demand, the functions of my custom are distributed around the world. Via the tool, easy input and management for the sample collection coordinator.
Regarding the sample quality demand, the functions of my custom are distributed around the world. Via the tool, easy input and management for the sample collection coordinator.
Enhancing productivity and simplifying project tracking now is easy
What do you like best about the product?
Smartsheet has truly impressed me with its capability to streamline workflows and enhance collaboration. The software provides an extensive range of features that have greatly enhanced our team's productivity. An exceptional aspect is the seamless integration with other software we utilize, like Google Drive and Microsoft Office Suite.
What do you dislike about the product?
An area where Smartsheet could enhance its performance is in its user interface, which seems somewhat outdated and could benefit from a more contemporary appearance.
What problems is the product solving and how is that benefiting you?
The most notable problem solved by Smartsheet is the streamlining of project coordination. The software's automation capabilities and customizable workflows have significantly reduced bottlenecks in our project execution. By automating repetitive tasks and establishing clear workflows, Smartsheet has minimized the chances of errors and delays.
A solid performer in project management
What do you like best about the product?
With Smartsheet, handling elaborate project management tasks becomes an absolute breeze. The platform’s design promotes team collaboration, making it easy to work jointly on projects. The accessibility and visibility of data are other advantages, enabling users to make informed decisions. These attributes position it as a top tool in the realm of project management.
What do you dislike about the product?
While Smartsheet serves its purpose well in many aspects, its user interface could be more intuitive, easing the process for new users. A more user-friendly interface would lessen the learning curve, enhancing the overall user experience. The absence of advanced reporting features is another area where improvements could be made to broaden its capabilities.
What problems is the product solving and how is that benefiting you?
If you're on the hunt for a reliable project management tool, Smartsheet is worth your attention. It offers collaborative features and clear data access, which can simplify your project processes. But be prepared to invest time in understanding the user interface, and don't expect very advanced reporting functionalities from the platform.
Very Helpful for Staying Organized on Projects
What do you like best about the product?
My favorite feature of Smartsheet is the schedule feature. My team puts together a project timeline for each of our new projects, which allows us to keep track of everything that needs to get done and when it needs to get done. I love the feature that enables you to input a specific number of days and returns a date.
What do you dislike about the product?
The only thing I dislike about Smartsheet is that sometimes it takes a long time to set up a sheet that functions well; It can take a long time. I believe this could be resolved with more practice and tutorials. I also do not like how there is not a way to see the function inside of a cell without clicking into the cell.
What problems is the product solving and how is that benefiting you?
It allows my team to lay out everything that needs to get done on a project and assign each task to the responsible member of the team. It helps a lot with accountability and organization for myself and the other members of my team.
Workspaces and Access Permissions!
What do you like best about the product?
The ability to easily create project workspaces with varying access permissions to folder structure, the ability to attach documentation to project plans and the workflow automation and ease of capturing status updates directly through an email interface.
What do you dislike about the product?
I have seen a few drawbacks compared to the more traditional tools, such as MS Project or Excel. One of the most significant drawbacks is the limitation of adding tabs to a workbook or sheet.
What problems is the product solving and how is that benefiting you?
Smartsheet allows me to manage complex programs with multiple workstreams, organizations and stakeholders. Having the ability to create a workspace with varying access permissions is great. Smartsheet will enable me to manage workflow and project progression from a central location while providing access and visibility to the right audience. The automated workflows are also a great time saver, primarily since users can quickly provide updates directly through email.
Smartsheet is pretty nice for organizing!
What do you like best about the product?
I like to to organize daily tasks and todo lists. It is good for having projects and having multiple people able to report on their progress and to assign due dates.
What do you dislike about the product?
Sometimes it is a little slow to load on older machine and it can be difficult to use on mobile, but i don't really use it on mobile very much so this is not a huge issue.
What problems is the product solving and how is that benefiting you?
Many people working on the same project who are not technical and we don't want them to have to use a project management tool and learn a bunch of new terminology.
User Friendly
What do you like best about the product?
The best thing for me about using Smartsheet is the ability to share to email addresses of any domain and the ability to work simultaneously on the same sheet with colleagues without issues.
What do you dislike about the product?
I would like to see more cell fill colour options as we use this feature alot.
I would also like to have the ability to copy a selection of cells from Excel into Smartsheet without having to import the entire sheet.
I would also like to have the ability to copy a selection of cells from Excel into Smartsheet without having to import the entire sheet.
What problems is the product solving and how is that benefiting you?
Primarily our group uses Smartsheet to manage the incoming shipments of our two companies. This has led to greater efficiency and ability for collaboration in our organisation.
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