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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Hospital & Health Care

Improve Your Workflow Efficiency with Smartsheet.

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
I have found Smartsheet to be an excellent project management tool that has revolutionized the way I organize and collaborate on tasks. It is a user-friendly platform that can be used by both small teams and large enterprises to streamline their workflows and improve productivity.

Smartsheet stands out for its versatility and adaptability. It offers a plethora of templates and customization options that enable users to create personalized sheets and workflows that cater to their specific requirements. The interface is modern, clean, and easy to navigate, making it simple to comprehend the various features and functions. Everything from creating sheets and assigning tasks to setting up automated reminders and tracking progress can be accomplished with just a few clicks.

Working together is easy with Smartsheet. Several team members can work on the same sheet at the same time, keeping everyone up-to-date in real-time. You can attach remarks and discussions to specific tasks to enable efficient communication, reducing the need for long email threads. Additionally, you can share sheets with external partners to improve cooperation beyond your group.
What do you dislike about the product?
Smartsheet is a powerful tool, but it may take some time to fully understand its more advanced features and formulas. While the interface is generally user-friendly, there is a slight learning curve. Fortunately, there are tutorials and support documentation available, as well as a responsive customer service team to help address any challenges that may arise.
What problems is the product solving and how is that benefiting you?
1. With Smartsheet, managing workflows is made easy through customizable templates, automation features, and the ability to create complex task dependencies. This allows for the creation and automation of repetitive processes, saving time and reducing errors.

2. Smartsheet addresses collaboration challenges by allowing multiple team members to work on the same sheet simultaneously. This enhances real-time collaboration, promotes discussions, and enables prompt decision-making.

3. With Smartsheet, you can easily connect various tools and systems thanks to its integration features. It seamlessly integrates with well-known platforms such as Microsoft Office, Google Suite, and Slack, eliminating the need for manual data input and allowing for effortless data import/export.


    Cory T.

Good Software and User Friendly.

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
It gives you a 50 ft view of all your projects without getting int the weed of the tasks.
What do you dislike about the product?
Not being able to assign tasks to personell individually.
What problems is the product solving and how is that benefiting you?
it helps us be able to hit our target dates and see when there is availability to squeeze something into the shop.


    Seth G.

Excellent Project Management Tool

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
Ability to share sheets internally and externally without high license costs. I also enjoy the Data Shuttle functionality. Data Shuttle is still a little limited seeing that it is not a full API integration option but with a bit of work, I was able to automate the necessary data for our Sales Dashboard.
What do you dislike about the product?
The row limitations per sheet make it difficult to fully automate a large amount of data throughout the year. Recovery options are also limited so if you accidentally mess up the sheet formatting, it can lead to a large amount of work to fix the sheet.
What problems is the product solving and how is that benefiting you?
Project management and collaboration within our Corporation. At times we also utilize the sharing features with external vendors and customers during product development and order processing.


    Hospital & Health Care

Experience Using Smartsheet as a Project Manager at Boston Children's Hospital

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
The most helpful thing about using Smartsheet is the ability to share spreadsheets with my work colleagues in a safe and secure manner that is supported by our IT team. Is is a lot better than e-mailing excel spreadsheets.
What do you dislike about the product?
The part I dislike about Smartsheet is the training involved in unlocking some of the more advanced features. I am very familiar with Microsoft Excel, and some of the minor differences between the two services sometimes throw me for a loop.
What problems is the product solving and how is that benefiting you?
Smartsheet allows me to share data or work tasks in a safe in secure manner. Before Smartsheet, I would either have to e-mail spreadsheets or keep communication in e-mail. Smartsheet provides the ability to have a dynamic work environment that is accessible to all members of our staff.


    Felicity B.

Simple and effective

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
It's such a simple way to display information and keep everything organised and in one place. Really helpful when collaborating with teams, expecially those who are in other regions.
What do you dislike about the product?
I sometimes find the interface a little bit clunky and not so attractive when I'm trying to display information. Would like to see more flexibility in the options of display.
What problems is the product solving and how is that benefiting you?
Smartsheet helps to manage schedules for complex projects that require multiple workstreams, colleagues, and tasks to happen in tandem. It displays and organises this information in a great way.


    Chrissy E.

Team efficiency & connectivity

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet has helped our team centralize all frequently shared documents and helped us be more efficient in everyday tasks. After adopting the system a year ago as our one source of truth, we keep finding new ways to streamline and use the automated functions. We are still learning and finding new ways to operate as our events industry changes.
What do you dislike about the product?
We have a lot of seasonal staff, so getting them up to speed quickly can be a challenge and then transferring over accounts constantly, so our staff is all in different stages of learning.
What problems is the product solving and how is that benefiting you?
We needed a way to share information quickly & real time in our own team in a hybrid working environment post COVID, but also be able to collaborate with numerous event partners and sponsors all over the world.


    Publishing

An easy way to make sure everyone is up-to-date

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet is really helpful because it means everyone is accessing the most up-to-date data and information. For example, if a deadline is pushed out, by using a Smartsheet (as opposed to a traditional spreadsheet), everyone will automatically be working with this new deadline (and can be notified of it) without having to make sure individual records are up-to-date. Also, as an employee with multiple managers, it allows everyone to easily see my workload and tasks, which again can be updated in real time.
What do you dislike about the product?
Organising sheets are a bit tricky. I tend to just use my 'suggested' as I use these most often, or search for the specific smartsheet I want to work on, but it would be good if there was a way (or perhaps a more obvious way) to organise smartsheets into fodlers etc. for organisational purposes. I also think the 'linking cells' options is not very user-friendly, especially for those that find equations etc. difficult. it would be good if there was a way to just easily transport a column from one sheet to another.
What problems is the product solving and how is that benefiting you?
For me, having multiple managers means that they are not always aware of the work I am being assigned by the others. Smartsheet makes it easy for them to log my work in one spoace, which not only alllows me to easily view my various responsibilities and deadlines, but also more importantly, so my managers can keep track of how much work I'm being assigned and stop me from being overloaded.


    Mechanical or Industrial Engineering

Very useful for project management, data entry, organisation and display.

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
The view options in the sheets allowing calandar view are great, also the gantt chart sheet functions and templates are very helpful, much better than tying to do it in excel.
What do you dislike about the product?
There is no automated sort function on the standard list sheet however using the report functions allow you to generate sorted lists with ease. It would be better if there was an automated list sort available in the workflow which could be triggered by adding or changing a column.
What problems is the product solving and how is that benefiting you?
Creating accurate project time lines which allows us to report progress clearly and and forecast finishing dates well. This allows the customer to see the value in the planning as well as the work.


    Juan H.

Helpful and reliable tools, easy to use

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
That I can customize as much as I want, I have been able to create a portal for my production so there is information available for everyone involved.

Mobile app has improved
What do you dislike about the product?
The change made for attachments, I don't like that now they must be downloaded to print them . I prefer the old way.
Automation options are some times limited, for example notifications with outlook, If I were to prefer only Microsoft Teams it still send an email.
What problems is the product solving and how is that benefiting you?
Its making easier to coolaborate on our production process and accounting, we can centralize information so all parties involved have the latest updates on all statuses and needs


    Yaakov R.

Powerful project management solution, worth the investment

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
Navigating project management becomes a breeze with Smartsheet. It smoothly integrates task allocation, progress tracking, and important deadline scheduling within an intuitive platform. A boon for any business, indeed.
What do you dislike about the product?
For those new to project management software, Smartsheet's depth of features could seem daunting initially. The added costs for unlocking more functionalities might also be a deterrent for small-scale businesses or start-ups.
What problems is the product solving and how is that benefiting you?
When it comes to effective project management, Smartsheet emerges as a potent tool. Keep in mind, though, the initial learning phase and the possible extra expenses for accessing additional features.