Smartsheet
SmartsheetExternal reviews
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Great Tool
What do you like best about the product?
Usability, support, ability to share with other, licensed and not.
What do you dislike about the product?
I would like to see better reference materials related to formulas
What problems is the product solving and how is that benefiting you?
Single source of truth and standardization across teams. Portfolio roll-ups for senior leadership.
Smartsheet Review: Awesome
What do you like best about the product?
Smartsheet is a beneficial tool to our organization. I use multiple features of the product for both internal and customer activities. For customers, we use it for tracking project progress and assigning tasks. For internal purposes, I use the dashboard views to track the status of multiple customers, metrics and data points. Smartsheet has allowed me to access many customer details in a single place. I also leverage features for various initiatives, including forms that trigger automation emails and card views for workforce management.
What do you dislike about the product?
The only area of Smartsheet that I would like to see improved is its filtering capabilities.
What problems is the product solving and how is that benefiting you?
Smartsheet solves many problems, including project tracking, workforce, and workflow management. The forms and auto-emails have solved many problems. The card views help with work management. The dashboards make a nice executive view on customer accounts.
Good platform for tracking data
What do you like best about the product?
It is helptul the fact that you can track different data and do different reports that helps you overview the business.
We use it from planning, to human resources & client overview.
We use it from planning, to human resources & client overview.
What do you dislike about the product?
I would like to be easier to do stacked charts. It is a bit tedous to do them at the moment - maybe developping an easier way of doing these would be appreciated by everybody using the platform.
What problems is the product solving and how is that benefiting you?
Having a data base of all projects completed and in schedule that we can rely on. Everybody on our company is integrated in the smartsheet so it is a perfect platform for workflow collaboration: from marketing to accounting and invoicing the final product to the client.
Easier group communication with Smartsheet
What do you like best about the product?
I love the streamlined user experience and powerful productivity features that Smartsheet offers. It is incredibly easy to design data collection forms, which is much faster than other approaches. In addition, using Smartsheet to manage projects helps keep everyone in production and graphics connected to current initiatives. This also allows our Matrix Grid system of workflow processes to reach higher levels of reliability while promoting interactive collaboration.
What do you dislike about the product?
I don't like how Smartsheet doesn't allow users to retrieve and modify instructions for templates. This lack of customisation caused considerable extra effort in editing the PMO template - forcing me to develop my own guidelines while documenting deviations from standard procedure. Having easy access to updated versions would have been a huge help in this instance.
What problems is the product solving and how is that benefiting you?
I benefit from Smartsheet because it's easy to work together on it. Everyone is clear on their roles and responsibilities, while all the relevant information we need to work efficiently is in one place that's accessible to everyone.
Great for collaboration
What do you like best about the product?
This product combines multiple useful solutions that otherwise would be usually available from multiple different vendor solutions. For example smartsheet allows the user to turn spreadsheets into workflows by connecting multiple sheets, however it also allows the user to create forms. It is also user-freindly enough that users that are not so data-oriented or spreadsheet wizards can use it. Case in point, I have seen Operations departments use this as well as Marketing departments.
What do you dislike about the product?
Integration with saleforce has a cost on top of the cost for the user license, which is a major factor for whoever works across departments and wants to work with another department that use Salesforce. In addition to the cost itself, this leads to additional red tape to be faced within most large companies that then naturally treat consideration of this add-on as a seperate procurement process facing the same rigourous business case proposals and security certificate checks. These kind of hurdles make it easier to lean toward something that is more easily linked to Salesforce, like Excel.
What problems is the product solving and how is that benefiting you?
Managing a project requires multiple stakeholders to come together on a single platform to access data and make necessary updates as the project progresses. This software solves this problem in a good way by making it easy for non-regular users of the software to be able to access and use.
Smartsheet feels like the best sidekick for my project adventures
What do you like best about the product?
Smartsheet is a powerhouse for organizing and managing tasks. Its templates and forms make it seamless to start new projects, and its notification system ensures that the team stays informed about updates. The file sharing capabilities are also commendable, making it easy to collaborate and communicate within the project context.
What do you dislike about the product?
Smartsheet could do with more varied and customizable templates. Sometimes, the existing templates don't quite fit the project needs. Additionally, though the sheet-based layout is generally beneficial, it can be less effective when dealing with non-tabular data or more creative project planning.
What problems is the product solving and how is that benefiting you?
Smartsheet makes sure everyone’s looped in and moving in sync on projects. Alerts and file-sharing mean no one’s left in the dark, and everyone gets what they need. It also makes dishing out tasks and keeping tabs on them a cinch, so things get done faster and nothing’s late.
Great software - Intuitive - Excel on Steroids
What do you like best about the product?
Flexible project management
Collaborative features
Visual and intuitive interface
Automation and integrations
Robust reporting and analytics
Mobile accessibility
Collaborative features
Visual and intuitive interface
Automation and integrations
Robust reporting and analytics
Mobile accessibility
What do you dislike about the product?
Somewhat of a steep learning curve
Higher pricing
Complex method of linking to other software like MS Office tools
Limitation of features and customization options
Absence of Live Technical Support Chat option
Higher pricing
Complex method of linking to other software like MS Office tools
Limitation of features and customization options
Absence of Live Technical Support Chat option
What problems is the product solving and how is that benefiting you?
Solves the problems of inefficient project management, lack of collaboration, and difficulty in tracking progress. The flexible project management features, collaboration, and real-time updates help streamline workflows, improve team communication, and enhance project visibility. This increases productivity, ensuring accountability and enabling effective decision-making based on accurate and up-to-date information.
Project Engineer
What do you like best about the product?
The ability to link tasks to other team members and set reminders for those team members to complete the job by a certain deadline. Also, it is helpful to access any smart sheet online compared to Microsoft Project.
What do you dislike about the product?
I do not have any downsides at this time, everything works great for my team and I, it is super helpful for us.
What problems is the product solving and how is that benefiting you?
It has let us ensure project deadlines are met and quickly communicate the project task, phases, and deadlines to each team member involved in the project. It has also helped keep track of each project we use it for.
Smartsheet is easy-to-use and allows greater collaboration between groups
What do you like best about the product?
Smartsheet's versatility is one of the best features it offers.
Being able to collaborate, especially in real-time, across different teams and groups helps with alignment and increase in productivity.
The automated workflows are neat, and helps to reduce manual work.
Being able to collaborate, especially in real-time, across different teams and groups helps with alignment and increase in productivity.
The automated workflows are neat, and helps to reduce manual work.
What do you dislike about the product?
If you come from MS Project as an user, you may find some areas that are not as straightforward or as intuitive as you'd expect.
I miss some of the pre-defined columns that you could easily introduce to your plan, and also some the more advanced form of Resource Management, but this does not detract that much from an otherwise great tool.
I miss some of the pre-defined columns that you could easily introduce to your plan, and also some the more advanced form of Resource Management, but this does not detract that much from an otherwise great tool.
What problems is the product solving and how is that benefiting you?
Collaboration is the main problem that Smartsheet helps to solve. Being able to easily share not only plans, but also dashboards and other forms of reports definitely provides an alternative to the many other sheets and presentations that are usually thrown around in organizations.
The other great feature that Smartsheet offers is the ability to automate workflows and publish dashboards and reports.
The other great feature that Smartsheet offers is the ability to automate workflows and publish dashboards and reports.
Easy to use, great for collaboration, love the automation
What do you like best about the product?
I love the SmartSheet automation and being able to assign users to asks and it notifies them. I also find it beneficial to set up automations to remind people when tasks are due.past due. It takes the burden off the project manager to follow up and I've heard good feedback from project participants on this feature.
What do you dislike about the product?
I wish there were more Excel-like features, namely with keyboard shortcuts. For example, it would be great to be able to use CTRL + d to copy the data from the cell above.
What problems is the product solving and how is that benefiting you?
SmartSheet makes project management easier. I manage non-technical projects and find that this is way more accessible than competitors like Microsoft Project and much easier to use.
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