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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
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  • 1
  • 3 star
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  • 2 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Food & Beverages

The best combination between old school and new ways

  • June 29, 2023
  • Review provided by G2

What do you like best about the product?
It's a cloud and collaborative tool, very friendly with Google Apps, in which we can use comments and attach files from Google Drive in order to work from the office, home or even the smartphone and with different timezones. In addition, it doesn't only offer the power of sheets, with tasks, dates, baselines, costs and assigned people, else it allow take advantage of that information to construct reports and dashboards updated automatically from those sheets. Finally, we can also to be up date getting emails and notifications about changes, to speed up information and decisions.
What do you dislike about the product?
Howerver, I'd like to be able to define more than one baseline, undo the last changes even I've saved them and manage different versions of the same sheet. It's impossible recover a previous version of a sheet only with a few cliks and that is very importat in a collaborative tool like this.
What problems is the product solving and how is that benefiting you?
We can share the schedule and budget for projects in a only place, saving emails and meetings with comments.


    Alan I.

Smartsheet has become our organisation's backbone system

  • June 29, 2023
  • Review provided by G2

What do you like best about the product?
The ease of use for all the team due to it's similarity to Excel. The automations have saved us many hours of manual work. The ability to add comments, attachments, document proofing and integrate with Docusign makes this a very powerful tool.

The versitility of Smartsheet has enabled us to keep all our data in one place which reduces duplication and all of our reporting feeds through the system all the way to our Board and Funder reports.
What do you dislike about the product?
Basic security, such as Single Sign On, is only offered for specific packages and has required us to increase our subscription level. It could benefit from Excel functions such as a lookup to other sheets to have central drop-down lists.
What problems is the product solving and how is that benefiting you?
Managing our project management system in a central collaborative way. Reducing duplication, creating consistency and ensuring confidence across the team in using the system.


    Medical Devices

Tool that can support a lot of procedures anytime, anywhere

  • June 29, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet is always available, anytime, anywhere, to support many procedures interactively. User provides information in a simple way and Dashboards support all the reviews in a much better visual way
What do you dislike about the product?
Forms designs could contain more features to support better and more precise user data entry, reducing the amount of update request messages that a user has to deal with.
What problems is the product solving and how is that benefiting you?
Smartsheet is solving our problem of user interaction with specific workflow tasks; without a workflow management solution, the user can register themselves any time and anywhere; during the process, users can interact with the administration by answering at the right time, the question that might be changing the course of some procedures.


    Medical Devices

Great project management tool

  • June 29, 2023
  • Review provided by G2

What do you like best about the product?
User friendly, intuitive, easy to get started with the basic functionalities and more comprehensive features such as reporting, dashboarding are also relatively easily available. Also love the proofing function and e-learnings that are available.
What do you dislike about the product?
Fees for a licensed user is relatively high if you only use the basic functionalities. For any add ons like control center and resource management you need to be quite a big player to make the investment worth it. Learning the more comprehensive features takes quite some time. Would also like to see a more local forum where best practices of other companies are shared.
What problems is the product solving and how is that benefiting you?
Keeping track of projects' progress to ensure timely completion and an easy way to report to management using dashboarding. Using the proofing function to sign-off on documents.


    Vydhehi S.

My experience with Smartsheet

  • June 29, 2023
  • Review provided by G2

What do you like best about the product?
The interface is very user-friendly. It helps me to organize my work methodically and efficiently.
What do you dislike about the product?
I don't find any negative comments about smartsheet. However, if you include a calendar option it would be great
What problems is the product solving and how is that benefiting you?
It helps me to organize my tasks well since I handle multiple companies. I like the alarm option which, helps me to keep track and follow up all my tasks. I love the option of categorizing the tasks row by row, adding comments, adding attachments and setting reminders.


    Biotechnology

Great project management tool

  • June 29, 2023
  • Review provided by G2

What do you like best about the product?
I utilize Smartsheet as a project tracking tool for overseeing the progress of more than 50 projects. The reporting tools and customizable dashboards are among its standout features. The ability to generate figures and tables from the data in Smartsheet greatly aids in creating impactful presentations. Moreover, the scripting capabilities, akin to Excel, prove to be a significant time-saving advantage for new users who are adept at Excel programming.
What do you dislike about the product?
While the help function is a valuable resource, it may not always provide answers to all questions. In some instances, I have encountered situations where the information I sought was not available in the help tab, necessitating me to seek assistance from my colleagues to find the answer.
What problems is the product solving and how is that benefiting you?
"I utilize it as a versatile reporting tool to communicate project outcomes and status to higher-level stakeholders. Additionally, as the project nears its conclusion, I employ it as an effective handover tool to facilitate a smooth transition to the next stage."


    Yue C.

Smartsheet is a very effective platform for small/medium business group.

  • June 29, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet keeps the same working habits as regular office software. Integrated with spreadsheets, emails/messages, memos and other functions, the whole team can share and communicate efficiently.
What do you dislike about the product?
It is better to improve the interface of the app on smartphones. Checking the messages and attachments on the same screen is not working well.
What problems is the product solving and how is that benefiting you?
We don't use emails for communication now for the whole team. We can track on the information on Smartsheet.


    Marketing and Advertising

Worth pushing through the lerning curve!

  • June 29, 2023
  • Review provided by G2

What do you like best about the product?
I love that it can be used as a central repository for all our project documents right in the same sheet we use for tracking project progress. Handy to have a record of when files were uploaded also.
What do you dislike about the product?
While the sheets are simple enough to produce and navigate, I have had some trouble understanding how to link workbooks, create automated charts and other more advanced options.
What problems is the product solving and how is that benefiting you?
Previously our tasks were mainly carried out via email / individual spreadsheets which led to a lot of confusion and "I can't find that in my inbox" emails. Now we have one place to keep everything readily accessible and a single shared doc so we know we are all working to the same list. We use it as a tracker, document repository and to provide evidence of dates certain items were submitted to the project team.


    Accounting

User friendly & expecting more excel features

  • June 28, 2023
  • Review provided by G2

What do you like best about the product?
I like how it is very similar to Excel, so it's easy to get hands-on to set up and get my team onboard. At the same time, it also has some other features that Excel has, like attachments, links, dashboard, which can help to compile all our documents in one place.
What do you dislike about the product?
Too used to Excel quick keys and functions, would like to see more updated Excel functions to be implemented in the system, like Xlookup, and some quick keys similar to Excel like sumif etc.
What problems is the product solving and how is that benefiting you?
Storing all docs in one place and able to draw individual report based on the source. Previously, we had our data saved in different spreadsheets, sharepoint folders, teams (difficult to search for things), now it's all in one place and easy to search which saves us lots of time.


    Nicole G.

Smartsheet has streamlined our PD process, by allowing us to track project progress in real time.

  • June 28, 2023
  • Review provided by G2

What do you like best about the product?
Dashboards are a great way to simplify and share information across your organization. They can also easily be set up to update automatically with the data you enter into your sheets.
What do you dislike about the product?
The only downside to Smartsheet is that it takes time and effort to get your projects set up in the system, but the upside is that you get to customize it perfectly to your organization's needs. Just be sure to set some time aside to complete the projects properly.
What problems is the product solving and how is that benefiting you?
Smartsheet allows us to track out projects in real time and commit to and keep an updated project schedule.