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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
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  • 1
  • 3 star
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  • 2 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Yue C.

Smartsheet is a very effective platform for small/medium business group.

  • June 29, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet keeps the same working habits as regular office software. Integrated with spreadsheets, emails/messages, memos and other functions, the whole team can share and communicate efficiently.
What do you dislike about the product?
It is better to improve the interface of the app on smartphones. Checking the messages and attachments on the same screen is not working well.
What problems is the product solving and how is that benefiting you?
We don't use emails for communication now for the whole team. We can track on the information on Smartsheet.


    Marketing and Advertising

Worth pushing through the lerning curve!

  • June 29, 2023
  • Review provided by G2

What do you like best about the product?
I love that it can be used as a central repository for all our project documents right in the same sheet we use for tracking project progress. Handy to have a record of when files were uploaded also.
What do you dislike about the product?
While the sheets are simple enough to produce and navigate, I have had some trouble understanding how to link workbooks, create automated charts and other more advanced options.
What problems is the product solving and how is that benefiting you?
Previously our tasks were mainly carried out via email / individual spreadsheets which led to a lot of confusion and "I can't find that in my inbox" emails. Now we have one place to keep everything readily accessible and a single shared doc so we know we are all working to the same list. We use it as a tracker, document repository and to provide evidence of dates certain items were submitted to the project team.


    Accounting

User friendly & expecting more excel features

  • June 28, 2023
  • Review provided by G2

What do you like best about the product?
I like how it is very similar to Excel, so it's easy to get hands-on to set up and get my team onboard. At the same time, it also has some other features that Excel has, like attachments, links, dashboard, which can help to compile all our documents in one place.
What do you dislike about the product?
Too used to Excel quick keys and functions, would like to see more updated Excel functions to be implemented in the system, like Xlookup, and some quick keys similar to Excel like sumif etc.
What problems is the product solving and how is that benefiting you?
Storing all docs in one place and able to draw individual report based on the source. Previously, we had our data saved in different spreadsheets, sharepoint folders, teams (difficult to search for things), now it's all in one place and easy to search which saves us lots of time.


    Nicole G.

Smartsheet has streamlined our PD process, by allowing us to track project progress in real time.

  • June 28, 2023
  • Review provided by G2

What do you like best about the product?
Dashboards are a great way to simplify and share information across your organization. They can also easily be set up to update automatically with the data you enter into your sheets.
What do you dislike about the product?
The only downside to Smartsheet is that it takes time and effort to get your projects set up in the system, but the upside is that you get to customize it perfectly to your organization's needs. Just be sure to set some time aside to complete the projects properly.
What problems is the product solving and how is that benefiting you?
Smartsheet allows us to track out projects in real time and commit to and keep an updated project schedule.


    Hospital & Health Care

Smartsheet has changed the way I communicate with my teams, increased productivity and saved time!

  • June 28, 2023
  • Review provided by G2

What do you like best about the product?
I've been using Smartsheet for a while now, and I have to say, I'm really impressed with how versatile and user-friendly it is. One of the things I like most about it is how easy it is to collaborate with others on projects. Whether I'm working with colleagues in my own department or with outside vendors, I can invite them to access the sheets I've created, and we can all work together in real-time. This has saved us a lot of time and headaches, as we no longer have to worry about version control or emailing updated spreadsheets back and forth.

Another thing I appreciate about Smartsheet is how customizable it is. I can set up sheets to track just about anything, from project timelines to inventory to budget tracking. I can also use conditional formatting to highlight important information or set up alerts to notify me when certain conditions are met. This has helped me stay on top of my work and avoid missing important deadlines or tasks.

Overall, I would highly recommend Smartsheet to anyone who needs to stay organized and collaborate with others on projects. It's a powerful tool that can help you work smarter, not harder.
What do you dislike about the product?
It can be hard to copy and paste information from one sheet to another. I miss having tabs like you do in Excel. I wish I could click the attachments and print them immediately. I do not want to have to download and save first.
What problems is the product solving and how is that benefiting you?
Smartsheet solves various problems that arise when managing projects, tasks, and collaboration. One of the significant issues that Smartsheet is addressing is the challenge of version control and the tedious task of emailing updated spreadsheets back and forth. With Smartsheet, all collaborators can access the sheet in real-time and work together, making it easy to collaborate with colleagues and external vendors. This saves a lot of time and headaches, making project management more efficient.

Another problem that Smartsheet solves is the challenge of staying on top of tasks and deadlines. The platform is highly customizable, allowing users to set up sheets to track anything from project timelines to inventory to budget tracking. Additionally, conditional formatting can be used to highlight important information or set up alerts to notify users when certain conditions are met. This helps users stay on top of their work and avoid missing important deadlines or tasks.

Smartsheet also benefits users by providing a versatile and user-friendly platform that can help them work smarter, not harder. The platform is highly customizable and can be tailored to meet the unique needs of any project or organization. It also offers a variety of features that can improve the efficiency and productivity of project management. Overall, Smartsheet is a powerful tool that can help users stay organized and collaborate with others on projects, making it an essential solution for any organization.


    Breana G.

The Best Project Management and Teamwork Solution

  • June 28, 2023
  • Review provided by G2

What do you like best about the product?
I like using Smartsheet because it offers powerful organizational tools that no other platform has. Its versatile spreadsheets make it easy to analyze and process a lot of data, while the Gantt chart feature allows me to plan my projects effortlessly. Furthermore, conditional formats ensure that I always have important information at my fingertips and never miss a deadline! With its comprehensive feature set, Smartsheet is perfect for large initiatives as well as day-to-day operations - truly an invaluable organizational tool in anyone's arsenal.
What do you dislike about the product?
I do not like how difficult it can be to learn how to use Smartsheet's various features. While the learning curve may not be too high if you just want to manage tasks, getting maximum benefit from the product requires some time and effort to understand all that it has to offer. This lack of simplicity is something I personally dislike about using Smartsheet.
What problems is the product solving and how is that benefiting you?
Smartsheet helps us streamline our communication and workflow, which saves time and energy. It gives us visibility into departmental updates so we can make informed decisions quickly.


    Louis A.

Better than imagined.

  • June 28, 2023
  • Review provided by G2

What do you like best about the product?
Easy online access from anywhere. Can be easily modified and is user friendly.
What do you dislike about the product?
I wish there is a way to format the sheets automatically so I do not need to insert a function to format the sheets. Right now I have a column indicator with numbers in sequential order and the rows change color ever other row if it is an odd number. Only problem is when the row moves to another sheet that function is broken and I have to reset the sequential numbering.
What problems is the product solving and how is that benefiting you?
Smartsheet allows us to work remotely if needed and access information quickly. It has allowed us to get away from physical file folders. Smartsheet also keeps track of project progress limiting tasks that get overlooked or forgotten.


    Harpreet C.

Great User Friendly Platform

  • June 28, 2023
  • Review provided by G2

What do you like best about the product?
Sends automatic emails to users, can be used to remind users to complete a task on Smartsheet.
Multiple people can work on a sheet at the same time
User friendly
What do you dislike about the product?
Only admin can change certain things on the sheets, so users need to ask people with admin rights to change things.
Changing permissions for users can be tricky
What problems is the product solving and how is that benefiting you?
User friendly compared to Excel
Uses email automation
Multiple users can use the sheet at the same time
Reports and dashboards can easily be created
Great videos to learn how to use Smartsheet, it's very easy to use anyhow


    Claudio Vinicius S.

Smartsheet helps organizations in both small and large scale deployments

  • June 28, 2023
  • Review provided by G2

What do you like best about the product?
What I like most about Smartsheet is that it has a very friendly interface and is really easy to use. The fact that people used to use Excel and MS Project in their daily work can jump to Smartsheet and feel right at home is a huge plus, considering that Smartsheet has many advantages over the MS suit, like the possibility to use it without licenses and the collaboration features.

The flexibility of the tool is also a big advantage, considering that it can be used by small teams to improve their collaboration and tracking of activities, as well as in large deployments, like the one we are implementing in our organization, using advanced modules like Control Center.

The dashboards are a really good feature that work very well.

The automations are also a big feature of Smartsheet that set it apart from other tools.

I also like the fact that there is so much material online to learn how to use Smartsheet and get advanced on it.
What do you dislike about the product?
I think the main downside of Smartsheet is that the sheets lack some basic features that people coming from Excel are used to. I understand this helps keep the tool simple, but it can be frustrating at times.

I also think some premium modules are very lacking, like the fact that Dynamic View requires me to go on a different interface, and doesn't allow filtering dates. Smartsheet pivot app was underwhelming as well, so we decided to use Power BI for complex calculations with information stored in Smartsheet.
What problems is the product solving and how is that benefiting you?
There are two main problems Smartsheet is solving for us. First, it is allowing us to have a single source of truth, by having a single sheet with all information and several different reports for each stakeholder. Before we used to have many different Excels, and very often it was hard to keep track of which one was the latest one with the official information. With Smartsheet that probelm is solved.

The second big problem it is solving is the time lost on processing information. With Smartsheet automations and Control Center, we can make information flow and connect in a much more streamlined way.

With Smartsheet we can garantee the integrity of our data, we can work collaboratively on it, and we save time on tedious and error prone tasks.


    Plastics

Great Project Management Tool

  • June 28, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet provides the tools to manage projects in a way that best suits your company needs. There are many template sets to help start you off. The automation that you can add to your sheets, helps to ensure that tasks and documents are completed in good time.
What do you dislike about the product?
The downside to using SmartSheet is that we could not immediately link it to our CRM sytem and had to use Zapier to link the two. We found there were some limitations, of SmartSheet capabilities, when trying to set up the required workflow.
What problems is the product solving and how is that benefiting you?
SmartSheet has allowed us to create an online customer form, that feeds directly into a sheet. The information from the customer can then be assessed by different departments. We have set up automation, to ensure the right department is notified for their input, when required.