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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Erich R.

Maximise productivity with Smartsheet: Get more done in less time

  • June 27, 2023
  • Review provided by G2

What do you like best about the product?
I love the usability, versatility and ease of use that Smartsheet offers. The Gantt timeline view has made it easier to stay on top of tasks and manage my time efficiently. With alerts to remind me when a task is due and columns that I can customise based on how much information I need, everything is easier to navigate. This makes it easy for me to get more done in less time! It's easy to see why Smartsheet stands out from the crowd - with all these fantastic features at your fingertips, the possibilities are endless.
What do you dislike about the product?
I dislike that Smartsheet's saving process is more complex than Google Docs during multi-user collaboration on the same page at the same time. Even after additional training, it was difficult to complete this task efficiently. In addition, it would be easier to create a single document with tabs rather than having to create new workspaces/folders for each multi-page project.
What problems is the product solving and how is that benefiting you?
Staying organized and on track is made easier with Smartsheet. It allows me to assign tasks and track progress so that nothing slips through the cracks or falls behind schedule. Having a clear understanding of who's responsible for each task that's due, which ensures that everything gets done on time.


    Evan K.

Great for a variety of business needs

  • June 27, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet is very easy to use, and easy to learn - in all levels of operations, from production to client-facing roles. Our staff rely on it quite a bit for a number of internal and external items.
What do you dislike about the product?
There are some areas where smartsheet could improve; the formula system could use a refresh, and being able to copy and paste data outside of smartsheet has always been a sore point.
What problems is the product solving and how is that benefiting you?
We primarily use smartsheet for project coordination and schedules - as an architecture firm, having a collaborative resource that multiple team members can reference at a glance is paramount to project success.


    Information Technology and Services

Fantastic experience, easy to use!

  • June 26, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet has made automation, data entry and analytics - simple and extremely user-friendly. We have implemented majority of our workflows in smartsheet internally from building lead dashboard to help us with forecasting to partner related sheets that helps us collaborate with external resources such as partners and resellers.
What do you dislike about the product?
At first it was slightly difficult to get our heads around using smartsheets/formulas etc but a little bit of digging around helped us understand how our processes and expectations can be embedded into the sheets.
What problems is the product solving and how is that benefiting you?
It has helped us build lead dashboards as well as scheduling calendar that we work on in colaboration with internal as well as external resources. We have also connected smartsheet to the Salesforce to help us keep track of pipelines, leads and forecast values.


    Hospital & Health Care

A great tool with plenty of great advanced options

  • June 26, 2023
  • Review provided by G2

What do you like best about the product?
I like the automation capabilities and variety of ways to utilize the system. Our team uses the WorkApps feature and many sheet templates. We incorporate automation workflows into our projects, making it much easier for us to continue using the tool.
What do you dislike about the product?
Repetitive tasks could use some love from Smartsheets. We'd love to have the ability to automate the re-creation of tasks after completion or after specific dates have passed, and it isn't easy to recreate this kind of functionality with what is offered today. That is our biggest downfall with how we have our Smartsheets set up today.
What problems is the product solving and how is that benefiting you?
Smartsheet helps our team collaborate and manage our workload appropriately. Our stakeholders can submit tasks to us in one place, and we can control our independent workload and collaborative projects better as a team.


    Hospital & Health Care

Great Project Management Tool

  • June 26, 2023
  • Review provided by G2

What do you like best about the product?
I like the sheet view of the Smartsheet. I love that you can attach any document to the line level. The collapsable lines are very nice feature too. I can see that it is good for both small and large company.
What do you dislike about the product?
It is a tool, so it depends on the person who uses it. Without proper training on the product for all staff members, it is easy for staff members not to follow the deadlines or topics, and just one or a few people manage it.
What problems is the product solving and how is that benefiting you?
Smartsheet lets user view complicated projects in just one sheet.


    Alex F.

Fantastic Application with Room for Minor Improvements

  • June 26, 2023
  • Review provided by G2

What do you like best about the product?
the workflows / automations are so convenient, the forms function makes it super easy for inexperienced users,editing tools are good enough and the Last Comment function makes tracking very easy and convenient
What do you dislike about the product?
the main thing that bothers me is that editing a cell is not as easy as it is in excel and also some basic mathemitcal functions would be very useful
What problems is the product solving and how is that benefiting you?
Tracking of tasks in a team


    Willie C.

The best way to know how my project is doing

  • June 24, 2023
  • Review provided by G2

What do you like best about the product?
Visualization is incredibly easy to understand. I love it because I don't have to struggle to decipher the information on the screen. This is one of the features that makes it easy to communicate with clients.
The implementation of formulas is quite good. It is slightly similar to Excel but much more powerful.
What do you dislike about the product?
The documentation is plentiful but a bit difficult to understand. I would love to have tutorials to accompany the documentation, especially for new team members.
What problems is the product solving and how is that benefiting you?
Smartsheet is the mainstay of all the projects I work on. It is a great platform for detailing each step from an overall plan. This is perfect for assigning each task in a very intuitive way.
Communication is often a challenge on larger porjects, but now it is considerably smoother thanks to the platform's communication tools.


    Market Research

Smartsheet is a powerful tool.

  • June 24, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet is a powerful tool. It has a great structure because of the hierarchies. They allow you to dive into different project levels in a way you can't with other tools like Google Sheets or Excel.
What do you dislike about the product?
I wish you could edit Smartsheet files live like you can in Google Sheets or Excel. I also think the platform is not as intuitive as it could be when you first get started.
What problems is the product solving and how is that benefiting you?
Smartsheet allows me to keep track of various projects, whose involved on them, the tasks at hand, and the timing for everything all in one spot without the information becoming overwhelming.


    Education Management

The user's perspective on Smartsheets

  • June 23, 2023
  • Review provided by G2

What do you like best about the product?
The benefit of Smartsheets is that it has many different templates to use for various purposes. I like not having all projects use the same style but having them all available in one source.
What do you dislike about the product?
There is a learning curve when using a new sheet. You have to play with it a bit and match it to the purposes of your project. Sometimes I think one is most appropriate, but wish it had just one more element. Then, I have to build it to have all the things my team needs.
What problems is the product solving and how is that benefiting you?
Smartsheet is benefitting our department currently because it is new to many on the team and so they pay closer attention to those things that appear different than the way they are used to seeing it.


    Jon N.

SmartSheet gets the basics done

  • June 23, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet is very intuitive. Given it is based off of an excel sheet, adoption for an organization is fairly easy. The workflows and forms are a bonus as well as they are simple to set-up and integrate. For basic usage Smartsheet is simple for most users.
What do you dislike about the product?
The more advanced features of Smartsheet are harder to learn. While you can use project cards and boards, it is not ideal for this type of set-up. Sub-tasks become clunky and the UI is not as seamless as an Asana or Monday.com. I do like Smartsheet, but always find myself wanting more from it. I think it is a good introduction tool for project management, but you really need someone on the team dedicated and trained to make this more robust.
What problems is the product solving and how is that benefiting you?
We adopted SmartSheet to assist with our project management and to have a standard organizational tool that was accessible to everyone. In general, we have seen positive increases, but there are still some additional tools that would be nice to have.