Smartsheet
SmartsheetExternal reviews
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Excellent platform to colaborate
What do you like best about the product?
Smatsheet is relatively easy to maneuver & it's great for collaboration with other Teams. Smartsheet has more interactive features than Excel or other similar programs.
What do you dislike about the product?
Initially, Smartsheet was a bit intimidating; however, I quickly got the hang of it. The features are extensive; therefore there's always more to learn.
What problems is the product solving and how is that benefiting you?
Collaboration within our Team. Extremely beneficial since our Team members are not all in the same location.
A versatile collaboration tool
What do you like best about the product?
The platform offers an intuitive interface, adaptable project tracking tools, personalized workflow and automation options, seamless real-time teamwork, and smooth integration with various apps and services.
What do you dislike about the product?
Visibility on reporting should be more like Excel.
What problems is the product solving and how is that benefiting you?
It supports effective team collaboration, makes it easy to monitor project tasks, streamlines the agent coaching process by tracking compliance, and offers reliable tools for managing roster updates, changes, and payroll.
Transformative After Growing Pains
What do you like best about the product?
Its versatility, particularly with premium add-ons, is incredibly powerful. It has suited us well in almost every situation where we say "We need this tool, but it doesn't yet exist."
What do you dislike about the product?
The learning curve to get beyond simple form-filling and into the truly powerful use cases is pretty significant. With so many features, its difficult for many to grasp how Smartsheet can/should be used. This has caused some scaling challenges in our organization.
What problems is the product solving and how is that benefiting you?
It has been majorly helpful at reducing/eliminating the more tedious, admin-type tasks. There is much less copying, pasting, and sharing duplicative information in our workflows.
Value for money but can be a little buggy
What do you like best about the product?
Custom fields for cards, automation, different layout (card,spreadsheet,gant), non licensed members. Hipaa compliant is also one of the biggest factors why we chose smartsheet.
What do you dislike about the product?
It can feel really buggy sometimes, not saving the board, not super easy to use. People say it's like a low cost jira. But jira is so complicated and hard to set up.
What problems is the product solving and how is that benefiting you?
We use it for many teams. The best solution it provided us is tracking and assigning work for different members. We also use it for our product team to capture our backlogs. Also we use it in our sales team to keep portfolio and sales status for our clients.
Great project management tool without the steep learning curve
What do you like best about the product?
Smartsheet combines some of the best features from MS Project and excel, to turn it into a pragmatic management tool for smaller, agile projects. It is very easy to pick up and can be a great tool to communicate with internal and external stakeholders.
What do you dislike about the product?
There are some gaps when compared to the scheduling and Gantt features in MS Project. For instance, there are some bugs that occur when setting milestones, and when linked tasks are updated, the miletone does not get updated.
What problems is the product solving and how is that benefiting you?
Task management and collaboration with internal team members. Presenting customers with a consolidated schedule that can be accessible without the need to install software.
SmartView presents an alternative to conventional spreadsheet usage and provides intriguing features
What do you like best about the product?
Managing information in a structured manner is made easy with features like automation (API), workflows, and permission breakdown by specific cells. Another great advantage is the ability to maintain a standardized and organized view of your work, with options to adjust column size and button placement.
What do you dislike about the product?
One thing that really bothers me is the inability to create macros similar to Excel. Even though the API is strong, it seems like nobody wants to devote time to the as developer mode.
What problems is the product solving and how is that benefiting you?
One way to streamline data control is by collaborating in a manner that doesn't require imposing restrictions or complex requirements on users. By simplifying the process and allowing greater user control, a workflow can be established for managing data effectively.
I have tested many softwares to administrate my tasks but smartsheets its the most complete.
What do you like best about the product?
I like all the tools and functionalities that Smartsheet has, it's the most complete service.
What do you dislike about the product?
I think it needs to be better with the help it offers to the users, Creating manuals to explain all the functionalities.
What problems is the product solving and how is that benefiting you?
The administration of tasks, generally, I am assigned to many projects, and smartsheet helps me to have a view of all my taskts and priorities.
Best SaaS tool for project management and collaboration
What do you like best about the product?
The design and features are very user-friendly, which helps to reduce manual workload. With automation, you can share your input with multiple people in your organization at once. You can track the history logs of any sheet or grid, which helps in Audit tasks.
What do you dislike about the product?
There should be more tool buttons like duplicate values highlights, freezing columns or rows etc. mandatory primary columns should be removed while importing Excel in Smartsheet.
What problems is the product solving and how is that benefiting you?
Once Smartsheet pivots helped me create pivots and dashboards easily. You can add Workflow automation for rows entries in the grid, which helps to keep tasks automated till completion. You can subscribe to alerts once Smartsheet is down or Up with oncoming updates.
Excellent collaboration tool
What do you like best about the product?
I love being able to use smartsheet to collaborate in real-time with my colleagues. All relevant and pertinent information when it comes to developing new processes, or ensuring completeness of projects is displayed in an easy to read and edit format.
What do you dislike about the product?
Sharing functionality can sometimes be somewhat obfuscated, especially when it comes to inviting new collaborators and editors to an existing smartsheet. Sometimes permissions are not properly disseminated, and it can lead to confusion on roles regarding certain sheets.
What problems is the product solving and how is that benefiting you?
Smartsheet is fantastic at giving high visibility to projects and workflows, allowing anyone involved in a process to have a clear picture of what has been accomplished, what needs to be accomplished, and, allow for users to see what might be missing. Smartsheet really helps at prevening wasted time and energy trying to get a clear picture of what state the project is in, and how people can contribute.
Smartsheet is very user friendly and has a lot of tutorials for help.
What do you like best about the product?
I like the printouts; they look very professional. Smartsheet has a lot of examples of spreadsheets you may be trying to put together. Sharing is easy. Other programs, such as Procore, will let you load Smartsheets in their program.
What do you dislike about the product?
Trying to get a sign-up for help. I had to wait two weeks once. Very frustrating if you're in a tight spot. While Smartsheet lets you do predecessors, what about the successors?
What problems is the product solving and how is that benefiting you?
It's not helping me solve problems. I mostly use it to help me stay organized and set up planning.
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