Smartsheet
SmartsheetExternal reviews
10,017 reviews
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Great tool for Project Management, but also useful for any and all departments
What do you like best about the product?
Smartsheet is very useful for team collaboration and working towards a common goal. I like that it is cloud-based and "no-code," so real-time changes and upgrades to our process can happen as needed, rather than sending to a developer and waiting to hear back. The templates are also great for new users and people who may not immediately see their use case.
What do you dislike about the product?
Some of the administrative functions could be cleaned up. It can be challenging to change or add emails. It also does take some time to learn some of the Smartsheet specific details and formulas.
What problems is the product solving and how is that benefiting you?
Smartsheet gives direction and focus to projects. Teamwork is more prominent and as team members use it more and more the functions are becoming easier and easier to accept and implement across the company.
Smartsheet makes me manage projects in a structured way
What do you like best about the product?
the software is user friendly, and intuitive. As you use it, it becomes easier to undrstand and utilise the features.
What do you dislike about the product?
As with most software, you have to tinker with the layout at the beginning.
What problems is the product solving and how is that benefiting you?
It is helping with project planning and review of action items across my project. This has helped me monitor statuses and i can meaure progress on an ongoing basis.
review of smart sheets
What do you like best about the product?
Convenience, user friendly, easy to access and share sheets without the attachments. Easy automation and features that make a report so much easier to work with
What do you dislike about the product?
Would prefer more tutorials or videos online or even a handbook with more details for more advanced modeling and reports. Finding a new way has proven to be difficult
What problems is the product solving and how is that benefiting you?
The features are super easy to use and allocate the correct users to the task at hand, showing outstanding time frames. Excellent with working in a Team and collaboration.
I love smartsheet
What do you like best about the product?
It helps me keep track of everything for all of the different deals I am working on in one place. It allows my teammates and I to stay organized and keep all of our files in one place.
What do you dislike about the product?
People are more used to using excel so it is not as widely adopted by people in commercial real estate. I also wish there were more ways to filter files that are attached to a row.
What problems is the product solving and how is that benefiting you?
Keeping all of my different deals and tasks organized in a place for my teammates to easily access as well. I am more productive as a result. My business is much more organized.
Great for accounting!
What do you like best about the product?
For accounting, it's a great way to track month-end tasks and progress by stakeholders. We love the ability to automate reminders and request updates without logging into the platform. The automation tool is intuitive for creating rules and obtaining the scenarios needed.
What do you dislike about the product?
The trainings focus more on data shuttle and features we don't find useful. It would be nice to have more training around automation. Helpful guides around formulas that can be used similar to excel.
What problems is the product solving and how is that benefiting you?
Smartsheet allows for automatic reminders for tasks due directed specifically to stake holders and enables us to add rules to the reminders/update requests to streamline workflows.
Great customer service!
What do you like best about the product?
The ability to have multiple team members working in a spreadsheet without the need to have it saved locally on PC, or a server is great. There is no fear of the file being corrupted or accidentally deleted. We still have access to our data if any of our hardware fails.
What do you dislike about the product?
When multiple people make changes simultaneously, those changes will not appear on the current view of other users unless the sheet is refreshed. This doesn't cause us any real issues, but I imagine it could cause some confusion for users with large teams who use it simultaneously.
What problems is the product solving and how is that benefiting you?
Keeps our team on the same page with all our open and pending projects. If one user updates the spreadsheet, everyone will have the new data. Previously, we would need one team member to update the spreadsheet and send out an updated copy to everyone involved.
Efficient project management and collaboration to boost your productivity
What do you like best about the product?
I can create comprehensive reports on specific projects and components, even on complex projects with multiple variables. I also like the fact that I can easily create clear and efficient surveys and get the results instantly in spreadsheet format. This feature makes it easy to collaborate on survey management. I also appreciate the various options for visualizing data, such as maps, Gantt sheets and Excel forms for data entry.
What do you dislike about the product?
Sometimes the platform can be a bit slow and there can be problems and bugs - Smartsheet stands out for its interesting integration options with third-party vendors, which sometimes go unnoticed. It should be noted that although there are pre-defined templates, customization options are limited.
What problems is the product solving and how is that benefiting you?
Any company, regardless of size, can effectively use this platform to manage projects, automate tasks and track them in real time. Centrally managed and accessible from any device at any time, project management is easy with this all-in-one solution, and Smartsheet offers a host of unique features to improve work efficiency.
Amazing Experience
What do you like best about the product?
Smartsheet provides us the capability to automate a process that may not warrant a larger automation project. It also allows us to organize and manage our project portfolio efficiently.
What do you dislike about the product?
Out of the box, governance is lacking. For example, I cannot see at an enterprise level what workspaces exist, what user owns which sheets completely. Backups are clunky also.
What problems is the product solving and how is that benefiting you?
Smartsheet is solving simple automation processes with its workflows. Smartsheet also is serving the largest role within our PMO managing our project template sets & portfolio.
Useful Tool for Project Management
What do you like best about the product?
Smartsheet is great for project plans, task lists, and even integration into Power Automate. Using a Form to submit work or task and using Power Automate to add to an existing sheet is excellent. It is reliable and once it's set up, fairly easy to maintain. The web based, smartphone app, and desktop app options are all very useful depending on your style and needs.
What do you dislike about the product?
Connectivity is sometimes and issue. It can be slow, delayed, or even down at times depending how it's hosted and how much an organization's employees are using it at any given point in time.
What problems is the product solving and how is that benefiting you?
Daily reporting of open work and task items, overall reporting of work performed for any given period of time. It helps me and the team stay updated and organized. Exporting reports to share or deliver automatically is great.
I can easily create gantt charts for my projects in IT industry using smartsheet.
What do you like best about the product?
The possibility to reuse previously created gantt charts as templates for other projects. Different options for sharing the created charts (access via link for everyone or restricted, etc.). Intuitive UI.
What do you dislike about the product?
I cannot block out the Holidays in the calendar when preparing the schedule for the project (or maybe I just don't know how to do it). I would like to see more distinctive graphics in the UI, cleaner UI. Some icons are not very straightforward and it is not clear right away what they mean.
What problems is the product solving and how is that benefiting you?
Creating a high-level project schedule accessible to all project stakeholders. Maintaining internal company processes by creating templates that can be shared and reused by other team memebrs.
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