Smartsheet
SmartsheetExternal reviews
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Amazing Experience
What do you like best about the product?
Smartsheet provides us the capability to automate a process that may not warrant a larger automation project. It also allows us to organize and manage our project portfolio efficiently.
What do you dislike about the product?
Out of the box, governance is lacking. For example, I cannot see at an enterprise level what workspaces exist, what user owns which sheets completely. Backups are clunky also.
What problems is the product solving and how is that benefiting you?
Smartsheet is solving simple automation processes with its workflows. Smartsheet also is serving the largest role within our PMO managing our project template sets & portfolio.
Useful Tool for Project Management
What do you like best about the product?
Smartsheet is great for project plans, task lists, and even integration into Power Automate. Using a Form to submit work or task and using Power Automate to add to an existing sheet is excellent. It is reliable and once it's set up, fairly easy to maintain. The web based, smartphone app, and desktop app options are all very useful depending on your style and needs.
What do you dislike about the product?
Connectivity is sometimes and issue. It can be slow, delayed, or even down at times depending how it's hosted and how much an organization's employees are using it at any given point in time.
What problems is the product solving and how is that benefiting you?
Daily reporting of open work and task items, overall reporting of work performed for any given period of time. It helps me and the team stay updated and organized. Exporting reports to share or deliver automatically is great.
I can easily create gantt charts for my projects in IT industry using smartsheet.
What do you like best about the product?
The possibility to reuse previously created gantt charts as templates for other projects. Different options for sharing the created charts (access via link for everyone or restricted, etc.). Intuitive UI.
What do you dislike about the product?
I cannot block out the Holidays in the calendar when preparing the schedule for the project (or maybe I just don't know how to do it). I would like to see more distinctive graphics in the UI, cleaner UI. Some icons are not very straightforward and it is not clear right away what they mean.
What problems is the product solving and how is that benefiting you?
Creating a high-level project schedule accessible to all project stakeholders. Maintaining internal company processes by creating templates that can be shared and reused by other team memebrs.
Satisfied customer
What do you like best about the product?
The collaboration capabilities of Smartsheet is great. I can limit a Smartsheet to small groups, or large ones with ease. I have a lot of control over a sheet's editing priveleges and am able to easily create and collect feedback via fill-in forms. Dashboards are great for creating a summarizing view of multiple sheets.
What do you dislike about the product?
Uploading data points from Excel are sometimes a little glitchy, but works most of the time. Some of the graphs being generated from reports could encounted some design deifficulties, perhaps more display options would be helpful.
What problems is the product solving and how is that benefiting you?
Smartsheets allow us to collect information in a standardized method for third parties to use or implement with ease. The integration of kanban boards and reports being automatically generated is automating workflow.
Perfect tracking tool
What do you like best about the product?
I love how easy Smartsheet is to use. I can quickly set up a sheet and easily modify it later on without disrupting the data I've already gathered. It's very intuitive compared to programs like Excel. I also enjoy the automated functions and commenting system, they both increase efficiency for me.
What do you dislike about the product?
I wish that others had more ability to edit sheets like the columns or adding automation without needing a premium account. I would also like to be able to have comments carry over when copying a row.
What problems is the product solving and how is that benefiting you?
Smartsheet allows all my team members to see at a glance where a project is at and what steps are remaining. It also saves us a significant amount of time when relaying comments/approvals and ensures all this information is stored in one place rather than spread across programs (Teams, email etc).
Great tool to bring your work to a new level.
What do you like best about the product?
It provides for automation and additional customization abilities to create efficient workflows and processes for the intra-team and cross-team collaboration.
What do you dislike about the product?
Some functions or features that are quite intuitive when creating process are not available. Requires further customization and imrovement.
What problems is the product solving and how is that benefiting you?
It simplifies the process within a team and cross-department collaboration. It further allows to have clear records of the materials and approvals.
I think it is an really good program for businesses
What do you like best about the product?
I like the updates the best. you can recieve updates about all the new things. You can easily chat with collegues about new things or when something is wrong or right.
What do you dislike about the product?
I dont really have something bad to write about smartsheet. i think its an excellent program for businesses like us.
Everything is well designed and easy accecable.
Everything is well designed and easy accecable.
What problems is the product solving and how is that benefiting you?
We have some problems with our company sometime when a supplier did something wrong but with the help of smartsheet we can easily access the tab about our suppliers en figure out what went wrong.
Review of Smartsheet after one week
What do you like best about the product?
The main thing that I have noticed to be the most useful aspect so far, are the custom filters that can be used with multiple fields. The fact that they can also be available for sharing with other users is great.
What do you dislike about the product?
I have found that on some occassions it has not been possible to zoom out of a smartsheet document to fit more on to the screen without affecting things like the scoll bar. I like to be able to have more information shown on the screen, and not necessarily zoomed in all the time.
What problems is the product solving and how is that benefiting you?
Having the different users all being able to collaborate and use the smartsheet together, and then being able to get alerts and a solid audit of the smartsheet sent directly to my emails.
Good
What do you like best about the product?
the alerts, that people get mails if something change & form.
What do you dislike about the product?
Missing Pivots like Excel, copy paste is not comfortable
What problems is the product solving and how is that benefiting you?
help to share information and ask EEs to update.
Excelling project management
What do you like best about the product?
The ability to quickly enter start dates and time per task, and Smartsheets automatically updating the subsequent dates is a real time-saver. I also find the dual view of the task list and Gantt chart really useful, and the connections between tasks to highlight dependencies is a useful feature.
What do you dislike about the product?
I think some work could be done to improve the % completion functionality as at present you need to add in the percentages to tasks yourself, which isn't the easiest thing to estimate. Another idea could be to add in a pre-selected drop-down so you can choose 25%, 50%, 75% and 100%.
There is also an inconsistency with the auto save feature, sometimes my work gets saved automatically, whereas other times it doesn't and alerts are only shown when you hit 10 minutes without saving.
There is also an inconsistency with the auto save feature, sometimes my work gets saved automatically, whereas other times it doesn't and alerts are only shown when you hit 10 minutes without saving.
What problems is the product solving and how is that benefiting you?
Smartsheets is enabling me to create project plans that clearly demonstrate responsibility for the team members certain tasks are assigned to, as well as effectively and accurately map out project time plans that help us to set expectations with our clients.
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