Smartsheet
SmartsheetExternal reviews
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Great product, but could be better!
What do you like best about the product?
Smartsheet makes it easy to track projects in great detail, ensuring everyone stays on the same page. Its intuitive interface allows to monitor progress in real time, offering clear visibility into where each task or milestone stands. With features like Gantt charts, shared comments, and status updates, it promotes alignment across all team members, so there’s no confusion about who’s responsible for what or the project’s overall status.
What do you dislike about the product?
A notable challenge with Smartsheet's Gantt chart functionality is its lack of built-in version tracking for deadlines. When project deadlines change, the app updates the Gantt chart seamlessly, but it doesn't automatically track the history of those changes. This can make it difficult to determine how many times a deadline has shifted and what the original target was without manual intervention.
To address this, users often resort to workarounds such as maintaining a separate column for historical deadlines or manually logging changes in a comments section. While this is manageable, having an integrated feature to track and visualize deadline changes over time would greatly enhance Smartsheet’s functionality, especially for projects requiring detailed accountability and performance analysis.
To address this, users often resort to workarounds such as maintaining a separate column for historical deadlines or manually logging changes in a comments section. While this is manageable, having an integrated feature to track and visualize deadline changes over time would greatly enhance Smartsheet’s functionality, especially for projects requiring detailed accountability and performance analysis.
What problems is the product solving and how is that benefiting you?
Tracking construction projects
Senior software
What do you like best about the product?
can work on more platform: desktop, mobile, laptap
What do you dislike about the product?
low performance
not smooth
delay in actions
mobile behavior not good
not smooth
delay in actions
mobile behavior not good
What problems is the product solving and how is that benefiting you?
information can quick send and recieve
Useful tool for organizing, collecting feedback, and productivity.
What do you like best about the product?
I find the ability to use sheets to keep track of my tasks is very helpful. It's easy to create new sheets and workspaces and I can use smartsheet for everything from an event planning checklist to keeping track of historical data and numbers all in one place. I also find the survey collection aspect and creating new survey's is super simple and allows me to keep track of feedback all in one place.
What do you dislike about the product?
A major concern with smartsheet is the fact that it does not consistently save while working so if you navigate away from the page it loses work you've completed.
I also find that sometimes when creating new rows in smartsheet it adjusts what has already been created in an odd way and can throw off my formatting.
It's difficult to share information with users who don't actively belong to my workspace or the paid subscriptions.
Finally my frustration is that there is no ability to use this tool with other platforms that are commonly used in my role so there is the need to manually transfer information from Smartsheet to other platforms.
I also find that sometimes when creating new rows in smartsheet it adjusts what has already been created in an odd way and can throw off my formatting.
It's difficult to share information with users who don't actively belong to my workspace or the paid subscriptions.
Finally my frustration is that there is no ability to use this tool with other platforms that are commonly used in my role so there is the need to manually transfer information from Smartsheet to other platforms.
What problems is the product solving and how is that benefiting you?
Smartsheet is very helpful to help me keep track of data and tasks very clearly and in a place that is accessible to my co-workers for their review.
I find I can create a task checklist easily and use smartsheet to mark off tasks.
it's not listed above but I can also use the survey creation tool to gather feedback.
I find I can create a task checklist easily and use smartsheet to mark off tasks.
it's not listed above but I can also use the survey creation tool to gather feedback.
I use Smartsheet for project planning/reporting, using its dashboard and automated messaging feature
What do you like best about the product?
I like the best that non-licensed users can access and make updates to the sheets and dashboards so that a team of about 6-7 can be supported by one license.
What do you dislike about the product?
It is difficult to grasp in the beginning. So, a lot of specific training is required to understand how it operates.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me to assign tasks, track progress and get reports easily. This helps me avoid too many emails, save time, and drive transparency and accountability within the team.
Powerfull but not user friendly
What do you like best about the product?
It does what ever I needs and lets team collorbrate together.
Perfect for multaple useres to dd ata from diffrent sources.
Perfect for multaple useres to dd ata from diffrent sources.
What do you dislike about the product?
It is not uder friendly. It is hard to use many functions unles you know what are doing or have a helping hand to guide you. Hard to share with non-useres due to lask of knowledge with sysem.
What problems is the product solving and how is that benefiting you?
How to enter data form diffrent useres and data sources.
An all around beneficial tool.
What do you like best about the product?
I like the automation features; I like the forms and the automatic emails.
What do you dislike about the product?
I don't like that it is not fully accessible, and because of that, my agency is now rethinking its useability.
What problems is the product solving and how is that benefiting you?
It helps with the post-meeting questionnaires and training.
It has been easy at first, but with all the new updates, it gets more complicated to use for basics
What do you like best about the product?
All the different configurations that can be done
What do you dislike about the product?
The numerous updates, which make you have to re-learn how to use the software
What problems is the product solving and how is that benefiting you?
Just using it to manage a timeline
Smartsheet for project handling
What do you like best about the product?
No script knowledge is required, easy to learn
What do you dislike about the product?
Straight forward options are only available with premium accounts, otherwise we need to find an workaround
What problems is the product solving and how is that benefiting you?
1. It is giving me an overview of projects and it supports to track the project.
2. Helping me in recruitment process steps
3. Collecting information on team members progress
2. Helping me in recruitment process steps
3. Collecting information on team members progress
No Live-Update/ Concurrent Update Feature in Smartsheets
What do you like best about the product?
There are a lot of features that I do not truly utilize and its a shame, because it would be great to use. We mostly use Smartsheets for program schedules and sharing out said program schedules. In my past life (Meta) we used it for program scheduling as well.
The UI is clean and the typography is simple. It feels like a fresh/modern take on program scheduling software.
The UI is clean and the typography is simple. It feels like a fresh/modern take on program scheduling software.
What do you dislike about the product?
No live/autoupdate or concurrent updating. In the past, my experience with Smartsheet has been mostly "read" the program schedule with some light to modest updating the schedule as needed. The Smartsheet was owned by the Program Manager. However, currently our organization does not have dedicated PM's, so much of the program schedule is overseen, but not managed direclty by someone. This leaves us with 2+ people working through a program schedule on Smartsheets. It is frustrating to see that another user has the Smartsheet open, but cannot see changes occur live onscreen. Insteading waiting to either save (in hopes of not undoing the others' work) or reloading after hoping the other users are done.
What problems is the product solving and how is that benefiting you?
Single source of truth for program scheduling. It allows the our planning, and various engineering functions look at a single source to know the milestones and (ever shrinking) timelines.
Great at project tracking
What do you like best about the product?
Smartsheets helps to organize and keep track of project tasks.
What do you dislike about the product?
It is sometimes difficult to know what functions are available on Smartsheets and how to use them properly. Also found some functions that are missing which would have been very helpful for our purposes.
What problems is the product solving and how is that benefiting you?
We have many projects and it was hard to track all of the tasks for each.
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