Smartsheet
SmartsheetExternal reviews
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Powerful Organizational Tool with Workflow Automations
What do you like best about the product?
I find that the most useful part of Smartsheet is the collaboration, easy-to-review comments and attachments per row, and the various workflow automations that are available on the sheets.
What do you dislike about the product?
I dislike how there are limitations on the VLOOKUP formulas, which means I'm forced to use the INDEX/COLLECT Formula. It really should implement a similar function to Excel's XLOOKUP formula, which is much easier to implement.
What problems is the product solving and how is that benefiting you?
It solves the issue of having to store large spreadsheet files on my local drive, and allows me to pull data easily from one sheet to another using column formulas and workflow automation to update row statuses.
Great Application for Big Companies
What do you like best about the product?
There are many many uses for this program. The ability to notify line by line updates to team members with a click of a button is quite helpful. Automations and Datamesh are two of my favorite uses.
What do you dislike about the product?
You are not able to just highlight a field and copy/paste like you would an excel document. the field has to be double clicked to get the actual data to copy. This can be mildly frustrating.
What problems is the product solving and how is that benefiting you?
Real time updating and the ability for all of us to work in the same sheet at the same time can be really really helpful.
Works for multiple audiences with so many uses
What do you like best about the product?
I like that we are creating documents for different types of audiences in our company. We deliver overviews for retreats and use Smartsheet for our day-to-day project, budget, and staff management.
What do you dislike about the product?
Smartsheet is so customizable that it takes time to get familiar with all the range of uses and tools available. I would like to see more "hands-on" short video training.
What problems is the product solving and how is that benefiting you?
We can link all of our data to our dashboards. The system gives us enough flexibility with formulas that it achieves the same results as Excel but with more options for presentation and overviews of our results.
Daily Project Management Tool
What do you like best about the product?
I appreciate the ability to view the project in different formats, ie. Gantt Chart, Calendar, or by sub-tasks. The update emails to the responsible parties and linkage to other projects or smartsheets is excellent.
What do you dislike about the product?
Although the detailed progress is recorded in the "conversations," the inability to see all the updates from a particular row in one concise summary is missing. I also wished that the system would connect well with some of the various ticketing systems that we use such as JIRA.
What problems is the product solving and how is that benefiting you?
The project manager needs the ability to report to senior management on multiple complex projects as well as keep all the people responsible for smaller tasks up-to-date.
Collaboration tool in Global ERP system implementation
What do you like best about the product?
We use Smartsheet in a global ERP system implementation program. One of the main uses is to develop and execute cutover plans. It is a very good tool for collaboration when many people are involved. We never occur any access issues that you can see on other platforms and it is intitive to use for new users.
What do you dislike about the product?
Users has to create their own accounts. No single sign-on using company AD accounts. We also plan down to specific hours. The date field format cannot handle date and hour. That could be an improvement point.
What problems is the product solving and how is that benefiting you?
Online collaboration and real time updates of status in during cutovers.
A Smarter, Happier Way to Manage Projects
What do you like best about the product?
As a tech-savvy individual, I find Smartsheet to be a highly user-friendly tool. What I particularly appreciate is the dashboard creation feature, which enables me to present data from my main tracker in a clear, concise, and visually engaging way
What do you dislike about the product?
What I find challenging about Smartsheet is the recent changes in permission access. Although I am one of the admins of our workspace and a designated 'Member', I encounter difficulties accessing certain folders where I lack editing permissions. Previously, as a licensed user, access was more flexible and not a concern. However, I recognize that these changes in permission settings are intended to enhance data security and accountability.
What problems is the product solving and how is that benefiting you?
Smartsheet addresses our challenges and benefits both me and my team through its centralized tracker, which provides a secure and effective way to manage our work in one place.
Easy to use and extremely useful!
What do you like best about the product?
I regularly use Smartsheets to build project timelines. With the ability to add predecessors, creating tons of complex schedules is quick and easy.
What do you dislike about the product?
One of the only downsides is that it's not the best collaborative tool. Often, I have to refresh to see updates that a coworker has made on a document.
What problems is the product solving and how is that benefiting you?
With Smartsheet, I can have all project schedules live in one document that all my team members can access. Everyone can check the document at their leisure.
Good for Collaboration & Planning
What do you like best about the product?
Smartsheet offers a simple way to plan a project that requires collaboration with multiple people. I appreciate the automation features as well as the ability to receive reminders and alerts when details have changed. In addition, the forms available in Smartsheet offer a good way to gather feedback or collect information.
What do you dislike about the product?
I tend to upload a lot of files, and it would be nice to have a more user-friendly way to view or organize the uploaded files. Maybe folders or categories would suffice.
What problems is the product solving and how is that benefiting you?
We have a hybrid team. Smartsheet helps us plan and manage projects with ease. We can collaborate effectively and see the status of key projects when we use this tool. This tool is easily accessible to everyone, so we're all on the same page. It's also nice to have all of our plans live in one place. When we approach similar projects, we have a good starting point because we can review our previous plans.
A really good experience!
What do you like best about the product?
Easy global management of projects that allows for traceability. Likewise, I like that it allows you to work on the different sheets at the same time, which facilitates teamwork, and I love the reminders.
What do you dislike about the product?
I don't like that when a shared sheet appears separately, and sometimes it isn't easy to locate.
What problems is the product solving and how is that benefiting you?
It allows me to keep track of several projects at the same time and have the information online and more when I work with different countries.
The ideal tool for managing project collaboration
What do you like best about the product?
I like using Smartsheet because it has a user-friendly interface that makes managing and monitoring projects easy. Its customizability allows us to tailor it specifically to our company while still providing high quality data visualization tools like Kanban boards and Gantt charts. Because the process is similar enough that Excel users can quickly understand how it works with minimal training or debugging, employees can quickly adopt this useful technology and reap the full benefits! We also find the calendar view option very helpful when tracking various marketing tasks over a monthly period.
What do you dislike about the product?
The main issue I have with Smartsheet is the lack of an auto-save feature. Compared with other web-based applications, such as Google Apps, this inconvenient and time-consuming requirement drastically hinders my workflow efficiency. If Smartsheet could implement an auto-save feature, it would greatly enhance the way I work within the software.
What problems is the product solving and how is that benefiting you?
Smartsheet solves the problem of tracking complex, multi-workstream assignments. By centralizing all relevant data in a single platform and organizing it into an efficient workspace, I am able to work efficiently with my team and collaborate more effectively on different projects.
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