Smartsheet
SmartsheetExternal reviews
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Easy to use
What do you like best about the product?
I like the fact it's online and shared between users
Online sharing is what i love because i used to use excel a lot and the drop-down menu.
I think smart sheet is the best.
Online sharing is what i love because i used to use excel a lot and the drop-down menu.
I think smart sheet is the best.
What do you dislike about the product?
reducing free options earlier we could do more without having to purchase the license
We could have had more free options :D
I think it's great not any improvement i can think of.
We could have had more free options :D
I think it's great not any improvement i can think of.
What problems is the product solving and how is that benefiting you?
We all can access the same document. Easier than excel to use. Formulas are easier we are more productive
Smartsheets has been a great asset for work.
What do you like best about the product?
It is simple to use and can be very helpful when needing to put information into a sheet.
What do you dislike about the product?
Sometimes it can be a little slow or has some sort of issue working properly.
What problems is the product solving and how is that benefiting you?
We can put all of our work information into smart sheets and are able to find and use it easily.
Smartsheet Collaboration Station
What do you like best about the product?
Smartsheet is a versatile and powerful tool that can handle any type of project, from simple to-do lists to complex strategic plans. Smartsheet has a robust security and compliance system that ensures my data is safe and protected.
What do you dislike about the product?
For being similar to other spreadsheet programs, it lacks the ability to customize in a useful way. Like if you need to change a cell, you basically have to start over. I find it difficult to customize the columns, filters, formulas and conditional formatting to suit my needs.
What problems is the product solving and how is that benefiting you?
Keeping track of projects that multiple users can view. Updates instantly. Informs when other users make changes in the sheet. Less miscommunication.
Smartsheet has been a key resource for our races and events.
What do you like best about the product?
Smartsheet is very easy to use. We love the file storage and the unlimited amount of users you can invite to view your sheets. While we don't use Smartsheet the traditional way with task assignments and event management, the ability to store, share, and turnover events from year to year has really helped our race team stay organized, and have a central place to go to for all of our important event information.
What do you dislike about the product?
Having to share every sheet we create every time with every user has been the one thing that stands out the most. When we create a new workbook we constantly have to invite the same people over and over again to view this new sheet. It would be nice if you could just add in the users you want to view the entire account as an option instead of having to invite them to every sheet individually. Also the sheets don't always auto save like they do on Google.
What problems is the product solving and how is that benefiting you?
Smartsheet is solving the issue of us having so many resources in different places for our events. Since we have 16 or more people working on these events at one time having all these files everywhere has made tough to organize all of our documents in one place and at the same time have a place to communicate about these documents.
Streamline operations with templates, automation, and notifications
What do you like best about the product?
I continue to be impressed with Smartsheet's functionality, flexibility, and user-friendliness. Its versatile templates, robust time tracking tools, and automation capabilities have helped significantly streamline our processes. It saves us valuable hours with an intuitive layout that provides real-time notifications of project progress and any necessary adjustments along the way. In addition, this platform is an exclusive solution for business projects that require efficiency and measurability, with an adaptable architecture that allows for changes even after launch.
What do you dislike about the product?
I dislike the steep learning curve associated with Smartsheet, which can cause potential users to lose interest before they have a chance to try it out. To ensure that new users understand how to best use and benefit from this program, I suggest providing how-to videos on the homepage so people can easily learn how it works and quickly start using the product.
What problems is the product solving and how is that benefiting you?
With Smartsheet, our team is able to keep track of tasks, monitor progress, and easily communicate updates. We no longer have to worry about miscommunication or missed deadlines because it gives us real-time status tracking so we can act quickly.
Smartsheet simplifies project management
What do you like best about the product?
I like using Smartsheet because it is user-friendly, cost effective, and has a variety of powerful business intelligence tools. There's no need for technical expertise or complex scripts - it works just like Excel with the added bonus that files can be easily shared both internally and externally without requiring anyone involved in the project management process to install additional software. In addition, its performance exceeds all expectations when compared to other similar programs, making Smarsheet my go-to tool when I have a project on the go.
What do you dislike about the product?
I have found real-time updates in Smartsheet to be a source of frustration, as they often obscure any recent adjustments. This is especially annoying when multiple people are editing at the same time, as it causes rows to move unexpectedly and can require an inordinate amount of adjustment if you want complete control over the document.
What problems is the product solving and how is that benefiting you?
Smartsheet saves me a lot of time with its automated alerts and notifications. I don't have to check my projects as frequently because updates are sent directly to me based on the criteria I set.
Easy to learn, easy to use
What do you like best about the product?
Smartsheet makes project and portfolio management much easier for an organization that has never had these practices in place before. The Smartsheet team helped us develop our blueprints to match our process, which was very helpful for a bunch of newbies. Smartsheet is very logical and easy to learn. It's also great that there's such a big community around it, and any question you have has likely already been answered and can be found with a quick Google search. I learned tons from Youtube, even! Pro Desk is usually pretty helpful, too, though it sometimes takes a bit to get the best person to help on the phone (the more complicated the issue, the longer it takes to find a person that can help).
What do you dislike about the product?
Sometimes, Smartsheet is Dumbsheet. Basic functionality that feels like it should exist doesn't always exist. For example, the ability to group and minimize columns does not exist, though you can do it with rows. Seems simple, but I suppose it isn't. I get a bit annoyed with our Smartsheet support team sometimes, though, as my contacts change so frequently that I can never keep track of who to contact.
What problems is the product solving and how is that benefiting you?
Smartsheet allowed us, for the first time ever, to consolidate our list of projects across our global organization into one project portfolio. Additionally, it allowed us to give each of these project teams the tools and support they needed to be more effective in delivering successful projects.
Effective and straightforward to use.
What do you like best about the product?
I really like the effectiveness of smartsheet. It helps keep our projects on track. I love how simple it is.
What do you dislike about the product?
Creating the CRM is hard to do on your own. You'd need someone who has worked with smartsheet previously, even then mistakes happen crossing the pages.
What problems is the product solving and how is that benefiting you?
It's solving the flow from pushing projects to the next stage. It benefits me as a project manager because I never lose track of a project.
Very easy to use but can use some fine tuning.
What do you like best about the product?
Smartsheet is an easy-to-use platform that allows you to use it for a variety of business needs. It will enable the user to create documents without much platform experience easily.
What do you dislike about the product?
I do not like that Smartsheet does not recognize already typed data, similar to that of Excel. It would make life a lot easier if Smartsheet had this ability, especially when creating more extensive spreadsheets for tracking purposes.
What problems is the product solving and how is that benefiting you?
Smartsheet gives me a quick and easy way to create, track and manage projects in progress, due dates and upcoming projects. It also allows me to track employee certifications.
Very helpful tool in collaboration and project management
What do you like best about the product?
I love how user-friendly and intuitive Smartsheet is. It is a product where you can jump right in and within 15-20 minutes you have a good grasp of how to leverage the product to make your team more efficient.
What do you dislike about the product?
I wish Smartsheet handled multiple links within the same "cell" better. For example, adding multiple JIRA, Confluence, or Sharepoint links to the same "cell" would be a really helpful feature.
What problems is the product solving and how is that benefiting you?
Our team is mostly remote and has very different roles and responsibilities, so Smartsheet makes it easy to track all of the different workstreams in flight and see where they're at in the process with supporting documentation.
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