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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Kendra B.

Project Management in Smartsheet

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
I love the flexibility along with the ease of sharing it with customers outside of the organization. I also appreciate the forms you can setup and share for people to fill out.
What do you dislike about the product?
The formulas can be hard to do. I would like for it to be more like excel. The dashboards are also hard to build without making a sheet with stats first. I would also like to make a "workbook" with more than one sheet in it.
What problems is the product solving and how is that benefiting you?
Gives a good workspace to track tasks and timelines for projects. I like the card view in most cases but have also used the Gantt chart layout a few times too.


    Sean L.

Creating PQs and MAFs easily

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
I like how easy it is to create Price Quotes and Media Authorization Forms. This is something I do almost daily, so having an easy, efficient process to do so is super important. Also, Smartsheet makes it easy to open new jobs - another frequent task of mine.
What do you dislike about the product?
Sometimes it can be hard to find the right page within Smartsheet. So, the navigation process between pages could be improved. My workaround (and I believe that of my colleagues as well) is to bookmark the pages I use frequently for easy access.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me execute various administrative tasks, such as - creating Price Quotes for clients, opening new jobs for external and internal purposes, and creating Media Authorization Forms for clients. Making these tasks easy and quick is important.


    Environmental Services

assoc. product manager

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
Easy access to all contributors including attachments within smartsheet to work on multiple items. Really benefit from the alerts if a form was filled out and what actions need to be taken.
What do you dislike about the product?
Hard to keep track/manage so many sheets within the organization. There are folders but still hard to manage. Should have alerts/notifications if something was assigned to someone and there has been no action taken by user in a set amount of time.
What problems is the product solving and how is that benefiting you?
Organization of project/project launches. Easy to keep track of action items with deadlines before moving to the next item. Forms are easy to create for anyone in the organization to fill out, easy to keep track of.


    Biotechnology

Still learning the ropes

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
I like how many different ways there are to view information and data in this platform, and it is more intuitive than Excel in many ways. It's also much easier to collaborate with other users.
What do you dislike about the product?
Many features are not intuitive, and I have trouble finding the right functions. Maybe the way I'm using it is not typical, but as someone who has used MS office suite for many years there is definitely a steep learning curve.
What problems is the product solving and how is that benefiting you?
It is like a nicer version of Excel, and it is much easier to collaborate with others in terms of leaving comments, assigning tasks, setting deadlines, etc. It's also very handy to be able to see things in Gantt and calendar view.


    Matthew F.

Streamline progress tracking

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
i love that i can assign actions to individuals and tract its completion. users will be notified an action has been assigned and can complete and update in one spot.
What do you dislike about the product?
that you need to purchase seat licenses to edit and creat sheets. it snot a major issue just something that can slow down the process if you dont have enough paid seats.
What problems is the product solving and how is that benefiting you?
project tracking for sure. this has allowed us to track actions and hold accountability . it lets us stream line our action lists and increas autnomy.


    Curtis N.

The most intuitive, cloud-based project management tool for in-depth and complex projects

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
Change is difficult, but the interface of smartsheet has made corporate adoption of the software much more streamlined than if I had chosen another software. The tool is robust but also relatively simple and intuitive to use.
What do you dislike about the product?
Reports feel very limiting and I wish it was easier to use, display, filter, and analyze data from various smartsheets. I have to use way too many 'helper' columns to build in extra info for filtering that I wish was just native to the software.
What problems is the product solving and how is that benefiting you?
It's my primary project and portfolio management tool. It helps us track the overall schedule of our various waterfall style projects, while also having the flexibility of running some other documents and templates through the software to keep information in the same location.


    Facilities Services

A Powerful Tool with Some Limitations

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
I like how user-friendly and flexible Smartsheet is for task tracking and collaboration, though some advanced functions feel limited without add-ons.
What do you dislike about the product?
Smartsheet webforms are limited — they don’t support multi-line entries in a single submission, and there’s no option to expire a form link after a set number of submissions.
What problems is the product solving and how is that benefiting you?
Smartsheet helps us organize tasks, track progress, and centralize communication in one place. It improves team visibility and reduces the need for back-and-forth emails.


    Snickerson P.

My Smartsheet user experience

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
Flexibility and versatility, collaboration and communication, most especially automation and integrations. Smartsheet helps me big time in fulfilling my daily responsibilities.
What do you dislike about the product?
Sometimes, Smartsheet takes time to load or is very slow. The App also doesn't refresh at times and I have to close and relaunch the App multiple times in the day.
What problems is the product solving and how is that benefiting you?
Doing repetitive tasks, monitoring projects and third-party app integrations. These are just some of the problems that Smartsheet helps us overcome. Smartsheet has helped our company manage tasks, schedules and projects effectively.


    Anna E.

As a research project manager, I use Smartsheet nearly every day.

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet is great for tracking complex project tasks, automated reminders, and dashboards to visualize project/task status, communication, and resources.
What do you dislike about the product?
Communication via Smarsheet can be challenging if a lot of back and forth is required, particularly among teams whose default is email.
What problems is the product solving and how is that benefiting you?
Smartsheet has helped me to cut down on email and data entry. My team enters questions, feedback, and supply requests into a Smartsheet form that updates a worksheet where I track everything. My biggest challenge is getting teams that are used to email to switch to Smartsheet for communication.


    Sandro T.

Professional and accurate online tool for PMs

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
The collaborative feature, as this is an online tool that can be shared across the different teams for each project, so all members can edit and provide what is needed
What do you dislike about the product?
I find it a little slow; sometimes the load screen time can be too much. When someone is in a rush, this can be a little annoying. This is not happening inside the same screen, but when you need to open the project or change screens (like go from one plan to another)
What problems is the product solving and how is that benefiting you?
Provide a central and professional tool for the company that allows using a shared understanding and reporting solution for the project team and the board.
The performance and budget control has increased with the use of Smartsheets