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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    David M.

An invaluable tool for project management & job tracking

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
How simple the sheets are the understand and integrate into your workflow. All of the tools used in the process of creating and maintaining a file are simple and intuitive. I have tried other similiar GANTT chart tools and none have been so simple to maintain and present to non-project management focused employees
What do you dislike about the product?
I find that predecessors column could be more intelligent when updating/deleting other predecessors. Some changes that would seem logical to a human brain can result in breaking a number of predecessors which is very frustrating
What problems is the product solving and how is that benefiting you?
Tracking & maintaining 6+ month long projects to not only keep track of task progress but also to be able to update management on key milestone and delivery dates. This program saves me HOURS in the early stages of any project.


    Airlines/Aviation

Smartsheet is awesome!

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet is very helpful for creating complex schedules and data input. However, it does an even better job of turning that information into easy-to-read reports and dashboards to capture essential items on a higher level. How easy it is to use and how much data it can hold. It is also set up to be business friendly to where people can be set up not to edit it and mess up information.
What do you dislike about the product?
Sometimes, the extensive information sheets have trouble handling all of the information and updates throughout the company changes. Some of the dashboards are very basic on information input but this can be a good thing sometimes.
What problems is the product solving and how is that benefiting you?
Automation for sheets to send out without doing it manually a person is great! Dashboards are a tad challenging to print out and send to other company members, so I usually send a link for people to click on.


    Carla S.

My experience with smartsheet

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
I like the ability to have the sheets communicate with each other with automation. The formulas are easy to use and implement as they are similar to those used in excel.
What do you dislike about the product?
When multiple people are working on a sheet, it isn't live updated like google sheets. You have to save or refresh the sheet to see the updates or changes the other person made. This causes a delay, and we have found it easier to do a screen share in a meeting and have one person make changes to the sheet while everyone else offers suggestions.
What problems is the product solving and how is that benefiting you?
It allows us to track our progress, issues arising, time spent on each specific project, and goals and sales. We can see a measurable difference daily with the daily graphs in our dashboard.


    Michael M.

Invaluable Tool

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
Smarthsheet greatly facilitates communications across multiple staff and workflows. This program allows me to keep communication about any project with the relevant project rather than grinding through mountains of emails in my inbox. In one Smarthseet I am able to display a quarter's worth of project deadlines, status, relevant links, etc. for my whole team. I find the use of Smartsheets survey capabilities for quick tracking of necessary program sign-ups, feedback, etc.
What do you dislike about the product?
I wish Smartsheet didn't have to be exported to Excel, instead, would accept cut/paste of cells between Smarthseet and Excel.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me organize time member activities and communicate efficiently with my teams. The reporting options and dashboard help me display key metrics associated with key project elements.


    Tiffany M.

Lots of Features, but I'm not sure how to use them

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
Easy way to house info and allow team members to collaborate, save and work on documents at the same time.
What do you dislike about the product?
There are a lot of features that aren't as intuitive as I would hope, so I need to do more research on how to utilize the predictive dates and such in the way my company utilizes the technolog
What problems is the product solving and how is that benefiting you?
one master location for all team members working together to track progress of a project.


    Keith P.

Great product with useful managment tools

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
Ease of connecting data between sheets into reports and dashboards. Specific data can remain in its individual but the ability to combine a lot of information into one informative page that multiple users can access is great!
What do you dislike about the product?
I dislike edit-sharing permissions. I feel that each sheet should have permission assigned to it vs just sharing a workspace with multiple people and giving them one access level. I commonly want one person to edit multiple sheets without sharing the entire workspace.
What problems is the product solving and how is that benefiting you?
Creates an organized system to assign and schedule tasks for myself and other team members. Communicate project info to customer and other while keeping all information in an easily accessible cloud.


    Alan R.

Great Tool for Collaborating

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
Ability to create a useful tracker that our team can access anywhere, anytime.
What do you dislike about the product?
Columns can not be adjusted in the sheet to be able to add new information that does not align with the column headings. still need better ways to work within a sheet
What problems is the product solving and how is that benefiting you?
we have a global team and as the Managing Editor it allows me to see all activities related to specific magazine issue.


    Vito G.

Clean and Organized

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
The clean organization SmartSheet provides is extremely useful for collaborating and integrating with our team
What do you dislike about the product?
The only thing I'd like for SmartSheet to upgrade is the ability to include attachments in an Excel export of a worksheet,
What problems is the product solving and how is that benefiting you?
We are able to track all of our project request intakes, assign them and track and monitor the progress of the project. It is also helpful for monitoring the number of projects each team member is responsible for.


    Anna B.

Good option for auto approvals

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
Smart sheets provide a good and intuitive experience in creating flows that require approvals and need dynamic triggering rules.
It has a good belt in serving mechanism that makes it easy to collect data from people.
What do you dislike about the product?
Smart sheets can be difficult to navigate within the spreadsheet. Unlike Google sheets and Excel workbooks, smart sheets formulas can be confusing to use and difficulty learn.

It is difficult to quickly manipulate data biggest issue smartsheet is creation of data visualization's. You have to create a separate workbook view to create each visualization which gets cumbersome overtime.
What problems is the product solving and how is that benefiting you?
It's making it easier to collect data from people and send it up through a chain of approvals and automatically letting people know via email


    Regina O.

Automated Reminder

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
The automated reminder helps to manage my deadlines and relieves work load. As part of a small company, I have multiple responsibilities. Smartsheet helps a lot from tracking small things to outputting the bigger picture when attaining goals.
What do you dislike about the product?
It is very similar to excel which is sometimes confusing when it comes to creating formulas and functions. SmartSheet also tends to lag when multiple users are using it.
What problems is the product solving and how is that benefiting you?
The Automation function benefits my work a lot. It can send out reminders and updates for deadline.