Smartsheet
SmartsheetExternal reviews
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Transforming Internal Comms with Smartsheet
What do you like best about the product?
What I like best about Smartsheet is that it is adaptable. I think most people look at spreadsheets and think numbers, but with customization, automation, and a few videos, you can organize and manage many kinds of projects. For instance, the Internal Comms department processes. Before I built our Smartsheet dashboards, we operated on a sheet in Microsoft Excel. Tracking stories, publication dates, and projects was incredibly difficult because we didn't have an intuitive editorial calendar. Once I created our editorial calendar, it allowed us to see communication across individual channels, see long-term and upcoming due dates via Gantt calendars, organize campaign messages, and create workflows we didn't have before. I also love that you can make front-facing forms. I designed our editorial calendar and dashboard, and I wanted to make them easy for my colleagues to use. Forms made that possible. They don't need to understand every detail of the sheets to use them. Instead, they can go to a very easy-to-use form to submit information. Additionally, pushing content from one main sheet to other sheets and reports really helped us with basic things like what needs to be published in this week's newsletter and cross-checking information across channels.
What do you dislike about the product?
There are some small things that would be useful for someone like me who uses this for content tracking and organization. One example is when I add hyperlinks, the sheet no longer sorts items correctly by date. For some reason, hyperlinking the main column creates an issue where we can no longer see dates in correct ascending or descending order. Another would be the ability to separate parent and child rows when pushing them to another sheet. You can move the parent row by itself or the parent and child rows together. It would be great to be able to separate these items from each other in a fast and simple way so we can choose which child rows to display and move them independently of the parent row. This is not an issue on our main sheet but becomes problematic when we need to manipulate information on another sheet.
What problems is the product solving and how is that benefiting you?
Helping to streamline and organize a ton of content across multiple channels. With a small team, we can easily drown in the requests and due dates, especially if we don't have a centralized place to keep organized. Smartsheet allowed us to create a main editorial calendar and automate content onto different calendar sheets depending on what channel it will be posted on. It was a gamechanger. It's so much easier to just visually keep track of information when you can do conditional formatting or automate columns to remove themselves once you check an archive button. It also ensures we can collaborate on a document/s all at the same time and SEE in real time what is being added and through which channel.
Smartsheets Review
What do you like best about the product?
Easy to create forms and automations.
Ease of tracking progress.
Ease of tracking progress.
What do you dislike about the product?
when creating forms, not every field is customazible to what I would be using for. For example, it is hard to create date ranges in forms.
What problems is the product solving and how is that benefiting you?
It is solving collabration problems. Easy to access online. Great phone app.
very fast and easy tool
What do you like best about the product?
possibility to share documents in a fast way
What do you dislike about the product?
there is nothing that I didn't like about smartsheet. the only thing that could be improved should be the speed of the process
What problems is the product solving and how is that benefiting you?
possiiblity to share documents all over the world
Good, but could use easier to understand streamlining for simple surveys
What do you like best about the product?
Output is in excel, which makes it super easy to compile results.
What do you dislike about the product?
Some of the question setup is still in somewhat of a coded format.
What problems is the product solving and how is that benefiting you?
Smartsheet allowed me to ask complex questions with varying ability for answers from simple yes/no, selected answers, and even free field form.
Near Great
What do you like best about the product?
Ability to have real time collaborative updates in various sheets/workspaces. It is also great to have rows automatically copied into a separate sheet to help with tracking and contact management. Notifications when specified details are met is a huge time saver and keeps things from getting lost in emails.
What do you dislike about the product?
The capability to save a form to edit at a later time/date is missing, if that ability was enabled it would streamline processes, and make it possible to utilize one software instead of two. Based on the FAQ's/forums it seems this is a major issue for other SmartSheet users and would be a MAJOR improvement.
What problems is the product solving and how is that benefiting you?
Email overload and timely workflow movement. Realtime contact updates for various projects and funding support. Organization of documents and workflow/project management.
Usefull user friendly but not fully exploited from my side
What do you like best about the product?
It's easy to get started on your own with the videos and a bit of 'trial and error' it allows us to have different workstreams and data (resourcing, finance) all n one place so is more efficient.
I have only once contacted Customer Support but they were really quick on their reply
I have only once contacted Customer Support but they were really quick on their reply
What do you dislike about the product?
I find some limitations on the forms (ie. not being eble to upload more than one file or filtering responses by 'only links')
The dasboards filters are not the most straight forward/easy to visualize data from a worksheet into a dashboard. Though I have to say, is a feature I would need to watch some training and get better knowledge to be able to have a proper use of it.
The dasboards filters are not the most straight forward/easy to visualize data from a worksheet into a dashboard. Though I have to say, is a feature I would need to watch some training and get better knowledge to be able to have a proper use of it.
What problems is the product solving and how is that benefiting you?
By using Smartsheet we have managed to unify different information and data on our business that allow us to have better visibility, be more efficient and be able to plan better.
Also, it allows managers to keep theis projec status updated while informing fianance and resourcing teams
Also, it allows managers to keep theis projec status updated while informing fianance and resourcing teams
SmartSheet helps me stay on track with my projects
What do you like best about the product?
I like that I can stay updated on my projects and make comments to send to the team
What do you dislike about the product?
Sometimes hard to find projects and filter
What problems is the product solving and how is that benefiting you?
SmartSheet is helping me by imputing my projects and tasks, assigning deadlines, and pinging me when new items are added. This has helped me stay on track with my tasks and not get behind.
So Close, but Not Excel
What do you like best about the product?
Smartsheet is an excellent cloud-based alternative to Google or Microsoft spreadsheets, particularly if your work involves extensive reporting. It’s highly effective for creating multiple reports from a single data sheet, functioning almost like a business intelligence tool.
What do you dislike about the product?
Smartsheet is not Excel and lacks the capability to handle advanced functions like Excel or even other cloud-based spreadsheets. Additionally, its API can be a bit quirky, and it hasn’t kept pace with the availability of integrations.
What problems is the product solving and how is that benefiting you?
smartsheet templates reports off a single sheet easier than spreadsheets.
Its like a fancy version of Excel...
What do you like best about the product?
Smartsheets is a user friendly interface. It is easy to learn & navigate through.
What do you dislike about the product?
I think the Smartsheet app could be better. It gets a bit overwhelming w/ the bigger Smartsheets.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me collaborate w/ other departments.
Great for timeline visualization
What do you like best about the product?
Super great to get a grainular view of what goes into our projects
What do you dislike about the product?
the UI is a bit unintuitive in some aspects
What problems is the product solving and how is that benefiting you?
It's a great tool for representing our projects and what goes into each phase. It benifets us by providing transparency to our clients.
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