Smartsheet
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Smartsheet (userfriendly sheets)
What do you like best about the product?
The familiarity of a spreadsheet with the power of project and workflow management. Its flexibility allows me to create tailored dashboards, automate repetitive tasks, and maintain real-time visibility across multiple projects.
What do you dislike about the product?
Smartsheet can feel a bit heavy for simple tasks, and advanced automation sometimes requires workarounds. The reporting visuals could also be more customizable compared to dedicated BI tools.
What problems is the product solving and how is that benefiting you?
Smartsheet helps streamline project tracking, vendor management, and cross-team collaboration in one platform. By centralizing updates, approvals, and timelines, it reduces email back-and-forth
Review of long time SmartSheet user
What do you like best about the product?
Collaboration capability for corporate projects
What do you dislike about the product?
The new licensing model is not good as it pushes previously free "viewers" into a paid category.
What problems is the product solving and how is that benefiting you?
Execution of projects at all level of the organization
I know where Projects Stand
What do you like best about the product?
Modern, user-friendly, easily track jobs
What do you dislike about the product?
Takes a while to fully learn all the aspects
What problems is the product solving and how is that benefiting you?
It's more intuitive than other similar tools
I like the fact that it us highly customizable in nature
What do you like best about the product?
The collaboration feature serve best to me
What do you dislike about the product?
Customer support could be better, the UI can get a lil complex at times
What problems is the product solving and how is that benefiting you?
I am an account + project manager and it helps me prepare Gantt chart and dependencies. I create campaign trackers on it and it help me give a full view with less efforts.
I also like the feature where I can send notifications before deadlines.
I also like the feature where I can send notifications before deadlines.
Smartsheet is great.
What do you like best about the product?
Smart sheet is easy to use and highly functional. It handles our complex procurement log.
What do you dislike about the product?
I wish my progress saved without the autosave refresh or having to manually save the sheet.
What problems is the product solving and how is that benefiting you?
Procurement of materials
Pros and Cons
What do you like best about the product?
I like how you can create check lists and send out notifications/reminders. I like that you can keep attachments in the spreadsheet and link it to a specific row. I like that it is shared access for others to review/edit as necessary.
What do you dislike about the product?
I dislike that there are so many templates that are not user friendly. I also do not like that you can not Zoom in/out the sheet and still be able to scroll up or down for presentation purposes.
What problems is the product solving and how is that benefiting you?
Being able to collaborating with team members and use as a checklist/guide.
Creating a Register for Data Protection Records
What do you like best about the product?
The flexibility of the options. There is usually a solution for any idea/intent.
What do you dislike about the product?
Some of the solutions are more 'patches' than 'fixes', in particular for the automation, which will require some additional manual work to arrive to the expected final outcome.
What problems is the product solving and how is that benefiting you?
Smartsheet helps us to create forms for reporting information (e.g. data breaches), it helps us to ask for feeback and to notify the relevant actors. It also helped us to build a register of records, and interlinked to it an automation that creates the privacy notice based on the information introduced in the record.
Effectively group reporting tool allowing better cross-functional teamwork
What do you like best about the product?
Multiple access for users, with permissions set by database owner.
Information is updated in real time, nice selection of advanced features and filtering allows users to track projects effectively.
Interface is user friendly and easy to use for people of varying IT skill levels, and the way we managed to integrate this into our overall cross-team workflow was really simple.
Information is updated in real time, nice selection of advanced features and filtering allows users to track projects effectively.
Interface is user friendly and easy to use for people of varying IT skill levels, and the way we managed to integrate this into our overall cross-team workflow was really simple.
What do you dislike about the product?
The need to have to sign back in, despite ticking the box to remember me. However that's probably more of a "me" issue than an error with the site.
Other than that, I've not come across anything I'm not happy with at this time.
Other than that, I've not come across anything I'm not happy with at this time.
What problems is the product solving and how is that benefiting you?
We use Smartsheet for managing new product development projects and the workflows that form part of the project.
It allows us to ensure that stages are completed in reasonable timeframe and we also know who the project is currently sat with in terms of actions or approvals.
It allows us to ensure that stages are completed in reasonable timeframe and we also know who the project is currently sat with in terms of actions or approvals.
Dashboarding and Reporting - Oh wow... Navigation, oh-no
What do you like best about the product?
We at Platform golf have had a great run and used some awesome dashboard features to report at many different levels of our org. User friendly, clean and easy to implement
What do you dislike about the product?
The users in the org have had a pretty significant challenge picking up the navigation of smartsheets. If it was more like desktop nav, that'd be great.
We'd also love to see sharing improve slightly
We'd also love to see sharing improve slightly
What problems is the product solving and how is that benefiting you?
Reporting - automated reporting based off pm plans. Simple stuff but its stuff we needed the best solution for.
Smartsheet for management of life science R+D
What do you like best about the product?
I have been using Smartsheet daily for about 6 years to manage various aspects of a large life science R+D group, including a light CRM application, reagent core requests, purchasing requests, and timeline/resource management. Smartsheet is great at putting everything in the same place and it is very easy to use basic functions which get projects moving. The automation functions are strong as well, and very easy to implement at a basic level for reminders, timed followups, and moving forward in processes.
What do you dislike about the product?
There are not a lot of drawbacks, but a major one is an inability to produce an attractive Gantt chart. It should not be difficult to make a presentable figure in a program which can already do so much. Support has been only OK - I get reachouts regularly and people sou d helpful but the ones reaching out are not able to handle more than basic problems, and getting deeper support requires scheduling meetings with additional support folks, who are often pretty busy. I have not attempted to integrate Smartsheet with other platforms.
What problems is the product solving and how is that benefiting you?
Smartsheet helps to keep my team and I organized on project timing and resourcing, as well as managing purchasing and internal request workflows.
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