Smartsheet
SmartsheetExternal reviews
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Great tool for organizing teams
What do you like best about the product?
As a new manager, it is hard to keep up with multiple deadlines and also assess the tasks being completed by my team. Smartsheet allows me to track my own tasks but create sheets for my team members. We use Smartsheet for a monthly closing process and recently created a new sheet to track all of the tasks related to moving to a new location. Smartsheet has allowed us to be more organized and feel more in control of the department workload.
What do you dislike about the product?
There are so many possibilities with Smartsheet; Smartsheet is much more than a glorified spreadsheet. When we first purchased Smartsheet subscriptions, the Smartsheet trainer assigned to our account did not fully understand our needs and did not provide adequate training, and did not set up a sheet that worked with what we had in mind. We were able to find a Smartsheet consultant, and the consultant was able to provide us with the solution we needed and really opened our eyes to the possibilities of Smartsheet.
What problems is the product solving and how is that benefiting you?
We utilize Smartsheet to track a monthly closing process within our fiscal department. We also have individual sheets for each team member to track tasks outside of the closing process, and as a manager, I have the ability to assign additional tasks through the individual's task sheet. One of my favorite features is the ability to 'drag' emails as an attachment to a task rather than having to sort through hundreds of emails to find where the original task came from. We also utilized a sheet to organize a department move and assign different tasks related to the move to various team members.
Smartsheet for Project Management
What do you like best about the product?
Smartsheet offers great learning materials online and community support is unmatched so it's quite easy to become an experienced user quickly. When I first started using Smartsheet it reminded me of Excel - but it's so much more! Smartsheet provides a great solution for information sharing, organization, and analysis.
What do you dislike about the product?
Formulas can be complex, which can make reporting and analysis time-consuming to set up. However, Smartsheet continues to innovate and release new features based on user feedback and help/community support is available for troubleshooting.
What problems is the product solving and how is that benefiting you?
The company I work with was able to integrate the CRM with Smartsheet, which has helped immensely in tracking project financials and progress. The ability to create dashboards with live data allows us to have internal and external views, as well as reports, leading to increased visibility and collaboration.
Get your organization back on track!
What do you like best about the product?
Smartsheet is an excellent tool for communicating with my team. We use Smartsheet to collect various types of requests across all departments. It allows all key stakeholders to review and approve requests and allows us to streamline our requests and approvals processes by having everything live in ONE place. Through Smartsheet, we don't skip a beat. And because we're able to add attachments, we're able to use Smartsheet as a database to store important documents related to requests which eliminates the need to send things via email.
What do you dislike about the product?
We really miss the previous Smartsheet homepage! We were able to see our outstanding "tickets" or notifications from the homepage. Having that info live there was super helpful in being able to immediately knock tasks out of the way. An option to have a FULLY customizable homepage would be a better option. While the new look is minimal, it didn't add to the overall functionality for my team. Now it requires a few more steps, but overall we are still pleased with the platform.
What problems is the product solving and how is that benefiting you?
Through Smartsheet, our entire approvals process for purchase requests, hiring requests, legal requests, and receipt and contract management live in one organized place. It allows all key stakeholders to seamlessly review and approve various requests without the need of back and forth emails and direct messages. All documents, comments, and approvals live in once place and can be referenced at any time. It's been a huge help in keeping our organization organized and running efficiently. It's saved us TONS of time and energy since using and integrating into our daily workflow.
Better than Excel for most with 1 major drawback
What do you like best about the product?
Smartsheets forms keep entries beautifully organized. My team enjoys the simple to use features that the free version allows them, and I use the paid version to create sheets. Dashboards are also a neat feature, I use them to showcase monthly team performance.
What do you dislike about the product?
The main con with Smartsheets, is as it is an online-only platform - you are bound to experience down time. In my 1+ year of using Smartsheets more than Excel, I've had issues at least 2-3 times where the services were down.
What problems is the product solving and how is that benefiting you?
Smartsheets allows me to pick and chose what I share to users via the Dashboard settings, and the Form option allows me to create user friendly applications. I for sure save time using this app.
Smartsheet Desktop App has been a Game Changer
What do you like best about the product?
The desktop app! I like the ability to flash between tabs on the desktop app and go to one place for smartsheet, skipping the need to open my web browser. I also enjoy the ability to use a mail server system and template to automatically populate a sheet when I email it out to my team.
What do you dislike about the product?
This could be due to user error, but I'm having difficulty squaring away hotkeys in smartsheet versus hotkeys in excel. Some uniformity in those hotkeys could be useful.
What problems is the product solving and how is that benefiting you?
Tracking our database of project leads, research, and analytics. Specifically using the mail server to autopopulate email blasts to team members, this has benefited me in the ability to scour back in the records rather than dig through my inbox.
Very Capable with Many Functions
What do you like best about the product?
As a Business Analyst in IT, I find it very helpful when my team and I are planning projects. We also use it for our weekly Change Management meetings. The way we can view items in multiple ways is really awesome.
What do you dislike about the product?
Sometimes it can feel a little overwhelming with all of the different options. This tool can be both incredibly advanced and straightforward, but sometimes it feels difficult to find exactly what "tools" you are looking for.
What problems is the product solving and how is that benefiting you?
It gives my entire department a tool we can all collaborate in when we are planning changes in the company. It also is incredibly helpful for project planning. A lot of the projects we are working on recently are incredibly complex and this gives us amazing insight and guidance.
Get more done in less time
What do you like best about the product?
Managing tasks is much easier with Smartsheet's automated processes and multiple views of data. This convenience has been an integral part of successfully completing assignments, especially when delegating tasks or providing status updates to project stakeholders. I also like how easy it is to connect with colleagues by sharing documents and other information quickly and effortlessly within Smartsheet. Overall, this greatly helps my job performance by simplifying time-consuming initiatives in a more organized manner.
What do you dislike about the product?
I find the conversion tracking for Smartsheet form submissions extremely cumbersome. Rather than collecting data one at a time and tediously monitoring conversions through lengthy submission processes, it would be beneficial to have server requests available to expedite analysis. This would save me a significant amount of time and energy currently spent on this process.
What problems is the product solving and how is that benefiting you?
Smartsheet has been a great help in managing my projects. With everything organized in one place, I'm aware of what needs to be done and when deadlines are coming up.
Smartsheet is a great tool to integrate workflows and business magement
What do you like best about the product?
What I like most about smartsheet is its versatility. I have a scheduling tool, and i can use it to track/control deliverables of my projects, automate reminders and notifications to specific users through workflow setup. I also love that smartsheet can be viewed by users who do not have a license, allowing my company to cut costs, by issuing licenses to who really uses the system, but allowing users without a license to see and keep track of work.
What do you dislike about the product?
Honestly there isn't much on Smartsheet that I dislike, but if I have to pick something i would mention its export formats. Smartsheet unfortunately does not allow an export properly to MS Project and several of my counterparts still use Microsoft system, and becaus eof that we have to make due by sharing through .xml, which is not great.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping my company operations management. Not only we do use Smartsheet as a scheduling tool with its task entries, dependencies, gantt chart, but we use it to ensure we have the latest rate card applied to our projects through a Kanban board that allows us to move projects on each of the steps of our project setup. And we also use it sheet functionality to keep ytrack of the invoices we need to issue either, per sprint, monthly, quarterly or yearly. All of that combined with automation of notifications in each of the steps.
Healthcare Software Project Manager's review of Smartsheet
What do you like best about the product?
The organization it offers due to the features including the filters, the column properties, and the project plan features. My customers like the status report sheet.
What do you dislike about the product?
I don't like how difficult it is to transfer information from one sheet to another. We have updated our standard template several times over the past year and i've needed to manually transfer information over or copy/paste and it gets moved to the bottom of the sheet. Dragging and dropping is difficult.
What problems is the product solving and how is that benefiting you?
We are new to estimating resource hours and resource management is helping our team estimate hours needed for project and breaking down that data into subcategories.
Smartsheets allows us to track projects manage customers data basis all in one easy to use platform.
What do you like best about the product?
Smartsheets allow me to track many projects with one simple interface. I have used it for purchase approvals, Customer tracking as well as several projects that require coordination between many departments.
What do you dislike about the product?
I do not feel I have anything negative to say about Smartsheets. We use this program every day and plan to roll this into our asset tracking in the future. It has a great search option that allows me to track the many documents i work with.
What problems is the product solving and how is that benefiting you?
Smartsheets is allowing me to manage many projects that requires collaboration between many different departments. The program allows all users to view the progress of work from their fellow team mates and helps keep the team focused and accountable.
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