Smartsheet
SmartsheetExternal reviews
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Project Manager
What do you like best about the product?
The user experience. The views are friendly and it´s easy to use and share.
Most of the customer also like the experience to use Smartsheets for project plans.
Most of the customer also like the experience to use Smartsheets for project plans.
What do you dislike about the product?
It´s not so friendly to set up specific date with TIME for the activities, or at least I don´t fully understand that functionally, but doing some manual adjustments.
What problems is the product solving and how is that benefiting you?
It is very easy to share and very easy to collaborate using Smarsheets. It has different views (Gantt,Grid, Calendar, Card) so it´s very useful to drive Projects.
Preferred PM Tool
What do you like best about the product?
If you are used to managing projects in Excel, Smartsheet is the best tool to transition to, IMO. It has the no-nonsense approach but with a lot of really great tools and smart functionalities built in. I love being able to easily set up dependencies, set durations, run reports off of my sheets, and create dashboards. I just find the UI more functional and intuitive than a lot of other PM platforms that might be more visually appealing (like Monday or Asana).
What do you dislike about the product?
Linking between sheets isn't as intuitive as I'd like. I've also had instances where it would be helpful to be able to create sections within a single sheet, but that becomes nearly impossible with the static header column names.
What problems is the product solving and how is that benefiting you?
Given the broad use abilities, we're able to use one tool for several different departments and uses. This, in turn, fosters comfort and confidence in the tool so that we're all empowered to look for and use other department tools/calendars we may need to leverage to inform our work. The jira integration is also very useful in automating a lot of work across teams and platforms
Great Project Management Tool
What do you like best about the product?
I like the multiple roles I can create and give each different permissions through workapps
I like that it's a collaborative tool so that multiple members of my team can update a document
I really enjoy the forms aspect
I like that it's a collaborative tool so that multiple members of my team can update a document
I really enjoy the forms aspect
What do you dislike about the product?
There are some features that I think would be really helpful, like being able to copy a single cell instead of an entire row, or being able to make the automatic email notifications more customizable
What problems is the product solving and how is that benefiting you?
It's helping with transparency and constant requests from updates from our business partners. We're able to keep them informed in real-time and keep the team accountable for deadlines and who is owning what next steps.
Seems Simple, but is so Powerful
What do you like best about the product?
Smartsheet is a great way to track projects, create project plans, set up dashboards, automate processes and organize information. I have been impressed with the customizability of the tool. It takes some time to learn all of the features and functions, so I think having an SME on the team that manages your smart sheet instance is best. I have taken this role with my team and built out a lot of automation, saving our team a lot of manual update work for leadership reporting.
What do you dislike about the product?
Smartsheet has so many features and functions that it can be a little overwhelming at first if you are trying to build out processes for your projects. However, I will say that they have a lot of educational material to help with the learning process.
What problems is the product solving and how is that benefiting you?
One of the major problems that Smartsheet has solved for my team is the automation of project reporting to leadership. Project managers used to have to complete a weekly spreadsheet with project updates manually. I created an automated report that pulls all appropriate information from active projects into several views that are beneficial for the leadership team. This reduced the manual burden on the project managers and brought more organized information together for leadership review.
Smartsheet Customization
What do you like best about the product?
Our company is using Smartsheet in multiple ways, a project management tool, budgeting, forecasting, etc. I think what I have liked best about this program is the ability to customize it to fit our needs from start to finish. The Smartsheet team is always extremely quick to respond and mindful of our time on meetings to get any issues/questions resolved
What do you dislike about the product?
There are a few limitations we have run into with Smartsheet such as our reports exceeding 1,000 sheets which at 1,000 sheets we get an automated message that some data may not be captured. We have been working with our SmartSheet TAM for a workaround.
What problems is the product solving and how is that benefiting you?
Smartsheet has been solving our capacity issues. For our stakeholders we need to know just how much someone can take on at a given time/day and also how much time should be allotted for a specific task. We are given tools such at the "task reports" or "resource views" to help with solving who on the team is available or who on the team can take on more
Great tool that fills many team needs
What do you like best about the product?
I mostly use Smartsheet as a Kanban-style task board for my team. It works very well for this purpose and everyone is comfortable and satisfied with using it. We've even implemented some automated dashboarding to report on progress to upper management. We also use Smartsheet to allow other teams to request projects and tasks for my team and to track progress on their requests.
What do you dislike about the product?
We try to use Proof reviews, but they are often cumbersome and irritating to reviewers who don't use Smartsheet as much as my team. Also, I wish there was an easier way to duplicate tasks.
What problems is the product solving and how is that benefiting you?
Tracking tasks and projects is a good 70% of the benefit for my team. We want to use it for more project collaboration but have met some resistance outside my department.
Streamlined, Easy way to Collaborate and Track Data
What do you like best about the product?
I really like how easy it is to use and how intuative the software is. I also really like how I am able to control individual users' permissions to ensure that people are not modifying data I don't want them to change. I have created spreadhseets, timelines and trackers using Smartsheet and each setup and distribution has been very easy.
What do you dislike about the product?
Sometimes Smartsheet can be very slow depending on the volume of data you are trying to manage at a given point in time. It can be very frustrating, especially when working on time-sensitive projects.
What problems is the product solving and how is that benefiting you?
We needed a way to share data across multiple areas of the business with people working in different countries/time zones. Smartsheet allowed for us to create documents and share them with the necessary users while managing their permissions. There is also the ability to see the history in particular cells so you can track changes and reverse errors by being able to see who changed what and when.
Easy to use and helpful for project management on a specific timeline
What do you like best about the product?
Smartsheet is a robust and intuitive solution that helps us to manage all running projects with ease of sheet sharing, permission control, alert notification, and data visibility. It is far better than the MS Excel tool and it offers a great data display option to manage smooth workflow and efficiency. There are so many advantages of using it that are helpful for our business and seamless collaboration.
What do you dislike about the product?
Some complex features are difficult to learn and not easy for beginners.
What problems is the product solving and how is that benefiting you?
Smartsheet helps us to track project progress easily, automate the workflow, improve productivity, and save time. It is well-designed software that offers great visualization options for the user's needs and provides great visibility on project progress.
Streamline your business with Smartsheet
What do you like best about the product?
I appreciate Smartsheet's easy-to-use interface, extensive customization, and lightning-fast ability to integrate. It enables me to track multiple projects simultaneously by entering entire batches of data simultaneously. Additionally, the sleek design is aesthetically pleasing while providing an excellent value proposition for our company. Most importantly, we have been very impressed by their dedication to making ongoing improvements that provide more options, such as creating dashboards from a variety of spreadsheets, which helps us save time and money over other similar products on the market today.
What do you dislike about the product?
I find Smartsheet frustrating when I need more information from the side menu because it is slow to respond. Rather than having the user manually cycle through options one by one, all options should be available immediately upon selection. Also, the ability to save zoomed-in images for later use would go a long way toward reducing copy/paste errors that occur across multiple sheets or projects.
What problems is the product solving and how is that benefiting you?
Smartsheet has made my office run more efficiently and smoothly. Instead of spending hours on manual work, we use the comprehensive features in Smartsheet's Resource Center and dedicated workspaces for our large database of student information - and have seen a significant increase in productivity as a result.
Optimize your time with Smartsheet
What do you like best about the product?
Smartsheet is a great way to align different teams and stakeholders so that they can work together effectively. The intuitive user experience makes it easy for everyone to learn quickly and easily. In addition, the streamlined task management process allows projects to be completed with far greater efficiency than many other solutions out there! This is why I am such an avid fan - its practicality leads to results that would otherwise seem impossible or unattainable.
What do you dislike about the product?
I dislike the fact that Smartsheet does not offer the same flexibility as Excel when it comes to moving frozen named columns. While I understand why this is a desirable feature to save time and effort for some tasks, long-term planning or data analysis that requires a lot of space for new data points can be hindered by this limitation.
What problems is the product solving and how is that benefiting you?
Smartsheet has been a great asset to our company because it makes organizing and collaborating on large data sets much easier. I find that it saves me a lot of time in terms of ensuring data accuracy, tracking progress across projects, verifying that administrative tasks have been completed, and so on.
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