Smartsheet
SmartsheetExternal reviews
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Better Project Management & Visibility
What do you like best about the product?
We've been searching for a tool for some time to help us better manage our customer projects. Smartsheet gives us the ability to understand what is due week by week, who is responsible, what the blockers are and much more. The visibility the tool provides is game-changing for us.
What do you dislike about the product?
The report creation is slightly cumbersome, but with some dedicated time and effort it is usually possible to create the report you have in mind. There are some filter limitations also, but like most platforms, there are workarounds.
What problems is the product solving and how is that benefiting you?
Managing deadlines and availability has been a challenge for us in the past, simply because we lacked visibility. Smartsheet has helped us to rectify this issue in many cases. We're able to be more productive day by day, and prioritise the work that needs doing.
Flexible, self-developable and interactive environment for people who are familiar with Excel.
What do you like best about the product?
For businesses that use a Excel, Smartsheet offers wide arrays of building reports, lists and tasks. Because it is interactive and easy-to use, It makes information-sharing pleasent.
What do you dislike about the product?
For building grand-scale data-flows and project-processes, users must have basic Excel skills. If they dont, it is easy to misuse the environment. Only applies to grand-scale self-developements.
What problems is the product solving and how is that benefiting you?
Smartsheet is a great environment for interactive data-gathering and searcing, including text and pictures, and transforming this data into a fixed format.
Automated countless tasks along with bringing the team together
What do you like best about the product?
The convenience of utilisation and the capacity to collaborate with other teams are key benefits. By designing forms for team members to complete, we can effectively manage our workload and determine priorities.
What do you dislike about the product?
There's a lack of comprehensive training, which means one has to make extra effort to grasp certain functionalities. Furthermore, our current package provides more capabilities than what we're utilising, but we're not familiar with all its features.
What problems is the product solving and how is that benefiting you?
The platform facilitates teamwork across our entire organisation, enabling us to collaborate with diverse segments of the marketing team. Additionally, we utilise it to develop our marketing strategies and plans.
Smartsheet Review - Business use
What do you like best about the product?
Whilst working in compliance, being able to clearly show data and store evidence within cells of smartsheet was fantastic. I used this to be able to attain our annual ISO audits with ease.
What do you dislike about the product?
The interface does seem a little dated and could do with a revamp 'face lift'. Other than that, the useability of the software; smartsheet is pretty much faultless.
What problems is the product solving and how is that benefiting you?
Working in compliance has a range of issues when trying to store data in your own local systems. Smartsheet enables me to store, show, and demonstrate data to any auditor or member of staff needing particular evidence and/or information.
Great collaborative business tool
What do you like best about the product?
Online, collaborative, visual, have found the automations to be very helpful in keeping track of projects.
What do you dislike about the product?
I also use Office 365/Excel Online and I find I switch between them at certain times for different use cases. Smartsheet doesn't autosave, which I find limiting. I like features in Office 365 where you can see exactly who is in a document at the same time with you and can both work together live without needing to save and update. I find Excel 365 seems a bit easier at times to share the documents in a variety fo ways, Smartsheet seems a bit more limiting on that front.
What problems is the product solving and how is that benefiting you?
Keeping track of projects in easy to follow Gannt charts, collaboration and assigning information, filling info back into the project with easy to generate forms and automoations.
Great choice for keeping everyone on the same page
What do you like best about the product?
What I appreciate the most about Smartsheet is that it can handle different project management styles. The platform is flexible, enabling us to choose between Agile, Waterfall, or a mix of both. This adaptability is essential for maintaining high levels of efficiency and productivity.
What do you dislike about the product?
One problem with Smartsheet is that it might not be ideal for very specialized or industry-focused project management requirements. Although it's highly adaptable, some companies may need functions or connections that aren't easily accessible or need a lot of customization in Smartsheet.
What problems is the product solving and how is that benefiting you?
Smartsheet helps our team remain orderly and focused on projects. The platform gives a single place for all project data and tasks, enhancing teamwork and discussion among team members. This has led to better efficiency and fewer missed due dates.
A great system for managing scheduling within a business.
What do you like best about the product?
Its great having a live sheet that our whole team can see and make changes where necessary and it all filters back through everyones sheets. Very good information storer and it is super easy to use.
What do you dislike about the product?
One thing I find a little annoying is that you aren't able to customise your own sheet eg moving columns around to suit how you like to view it without changing the others users view.
What problems is the product solving and how is that benefiting you?
We previously used to use excel for our install scheduling which wasn't live, not everyone had access to the main sheet and it was forever being emailed through as a PDF. Smartsheet now means we all are on the same live sheet and everyone can see who makes changes and when.
Easy to use and great for collaboration!
What do you like best about the product?
I love how easy Smartsheet is to set up and use; it is as easy as using Microsoft Excel. Additionally, the ability to share sheets, create reports, and collaborate simultaneously with your team members is top-notch. The web-based solutions are also excellent because you can access them from anywhere, and the phone/tablet apps provide easy access.
What do you dislike about the product?
In my opinion, there are two key downsides to Smartsheet: it is a web-based solution, and there are unintended effects when editing sheets. The web-based solution is also a positive, but I'm constantly worried our IT group will shut down access to Smartsheet, and we wouldn't be able to use it anymore. The unintended effects occur when you have reports set up or data being pulled from one sheet to another for analysis/analytics; updating the source sheet may break your reports or data analysis. There is no warning from Smartsheet when you make these changes; you need to poke around on your other reports/sheets to confirm everything is still working.
What problems is the product solving and how is that benefiting you?
It allows us to have our engineering staff work on a Smartsheet simultaneously, Microsoft Excel also has this capability, but it does not work as well as Smartsheet. Smartsheet helps me manage my team and look up details on open tasks for our customers. Smartsheet also helps us easily create monthly reports for our customers; setting up various report views is a breeze, and consolidating these into a single pdf report for the customer takes minimal effort. Lastly, Smartsheet forms are fantastic and very easy to set up. They allow us to apply consistency to the data we collect on our tasks and will enable us to ensure our customers are providing all the data we need for a new work request.
Easy for beginners
What do you like best about the product?
It is easy to pick up and there is a lot of help available through different forums. I also like that there are a lot of differnt templates that can ve adapted and customised to my own data. TOeople ar happy to give their knowledge and are also quick to answer when you ask questions in the community.
What do you dislike about the product?
It would be helpful if I was able to download the template instructions and also be able to update them. I have used the PMO template, which is vast, and had to customise it. I have then had to create my own set of instructions as not everything in the instuction is applicable and also need to add in where I have customised it. It woyld have been quicker if I could download the intructions and update it rather than starting from scratch.
What problems is the product solving and how is that benefiting you?
We use a 3rd party Service Provider and have been relient on them to provide data. Now that we have built our own PMO, it means that we drive the data and can hold them to account to provide solutions etc when planned to ensure they haven't manipulated the data. This has saved a lot of time where we had to previouly double check month on month.
Robust platform for efficiently manage projects and better team collaboration
What do you like best about the product?
We have been using it for our internal team project tracking and automated processes. It offers great collaboration capabilities with the team and tracking project progress on a single platform. Easy to interact with assigned users on projects and sharing files. It is a cost-effective tool for medium to large-size organizations and is easily accessible from any place.
What do you dislike about the product?
Sometimes, the real-time edits are not reflected in the spreadsheet may be the reason for bad internet connectivity. But overall, I had a great experience with Smartsheet and I would highly recommend it.
What problems is the product solving and how is that benefiting you?
Smartsheet helps us to track the complete progress of the project and delivers on time. It helps us to efficiently manage and automate the workflow in our organization with better transparency.
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