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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
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  • 1
  • 3 star
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  • 2 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    James W.

Smartsheet used that used to use MS Project

  • May 05, 2023
  • Review provided by G2

What do you like best about the product?
Allowing multiple users to view and edit a sheet simultaneously. This can enable the sheet to serve several different functions for several users. This reduced the need for several differing sheets with the same information.
What do you dislike about the product?
Often the need arises to share information with those that would not normally have access. The ability to share a single sheet with an external email address can be very unclear as to how much additional access would be unintentionally granted.
What problems is the product solving and how is that benefiting you?
Allowing the generation of project plans to allow monitoring and assessing of project tasks as a project progresses from the cradle to the grave. Several simultaneous users can then use this tool to monitor their task load.


    Samantha R.

Smartsheet helps you manage projects better

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
I am incredibly fond of Smartsheet because of its ability to provide me with an automated solution without requiring me to have any prior technical knowledge. Smaller teams can easily take advantage of the platform's well-designed automation tools that require no coding to create processes like reminders and forms. The low-code automations are particularly flexible in their purpose, giving me ample opportunity to explore new technologies while I haven't started learning to code.
What do you dislike about the product?
I find that many shared Smartsheets can become unmanageable if too many email notifications are enabled. I think it would be great to have a single, centralized dashboard where all users' tasks and deadlines could be managed more effectively. In addition, sheet owners or administrators would benefit from proactive visibility into the progress of unfinished work to maximize the efficiency of their team members.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me save time and stay organized by eliminating the need for frequent status update meetings with my team. The sheets, workflows, and forms make it easy to communicate with each other while monitoring our projects in real time.


    Sarah C.

Using Smartsheet has seriously improved our projects

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
I appreciate Smartsheet's flexibility, allowing for customization and adaptability to various project types. The diverse range of templates and its compatibility with other platforms, like Microsoft Office, has enabled smooth collaboration within our team. Chart features are helpful for visualizing progress and deadlines.
What do you dislike about the product?
While Smartsheet offers many features, it can sometimes be overwhelming and difficult to learn and navigate. The lack of a more advanced search function also makes locating specific information time consuming.
What problems is the product solving and how is that benefiting you?
Smartsheet puts everything in one place, so we don't need many tools and are more organized. The automation reduces mistakes and helps us work faster. We can also use our team's skills better because of better resource planning. We are very happy with this tool.


    Andrew B.

Task planning and management

  • May 03, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet is an innovative platform that makes managing projects and processes so much easier. The interface is intuitive and easy to use, based on the familiar Gantt chart, which allows me to keep track of tasks in timeframes. Collaboration tools help provide clarity between who's doing what when delegating tasks or assigning specific permissions for certain activities, so workflows move forward regardless of the roadblocks life throws our way; and I have the ability to include additional information for each task when a manager isn't readily available. It really makes managing projects a breeze.
What do you dislike about the product?
I do not like that Smartsheet lacks time tracking capabilities. A built-in tool would be extremely helpful to have a built-in tool to track and accurately record the hours spent each day, rather than having to manually add them up each day. In addition, Smartsheet's calendar feature could also benefit from improvement
What problems is the product solving and how is that benefiting you?
Smartsheet simplifies the way I manage projects, coordinate team efforts, and keep track of deadlines.


    Xavier S.

Discover how Smartsheet can increase your group's productivity

  • May 03, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet is a breeze to use because of its modular design and easy-to-use interface. The handy customizable reports, dashboards, and discussion icons allow for full collaboration within our team, from uploading proofs to having conversations in individual lines - not to mention the ample space for attachments. As an added benefit, we can easily zoom in on high-level overviews or drill down into detailed projects with ranked checklists that ensure nothing falls through the cracks, no matter how complex.
What do you dislike about the product?
I find that Smartsheet can be a little slow to respond when navigating the side menu to select additional data. It would save time if all the options were visible at once, rather than having to scroll through them one by one. Also, I think it could benefit from an option that allows users to save linked photos directly as files-that way, content can be easily copied and pasted for future use.
What problems is the product solving and how is that benefiting you?
Smartsheet has helped us streamline the process of completing our projects on time. We can easily prioritize important tasks, schedule activities, and quickly assign people to specific tasks while knowing which team members have a manageable workload and which ones need additional support.


    Allegra G.

Simple and Organized!

  • May 01, 2023
  • Review provided by G2

What do you like best about the product?
I really like Smartsheet for its user-friendly interface and extensive customizability, which allows me to quickly and easily keep track of various projects and tasks. It is also easier to use than other project management software because I can easily enter multiple items at once. In addition, the integration feature allows me to quickly compile data from different spreadsheets into reports and dashboards, which saves a tremendous amount of time. In addition, we are very pleased with their commitment to continually improving their program, along with an aesthetically pleasing design; all of these factors combine to make this tool invaluable within our organization.
What do you dislike about the product?
I do not like that Smartsheet lacks the customizability to rearrange columns and rows like you can in Excel. For example, when using it for long-term planning or other tasks with large amounts of data, I would prefer to be able to regularly move frozen, labelled columns left to make room for new data. However, I understand that this convenience comes at the cost of sacrificing the customization options found in Excel's standard features.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me save time and effort by providing a centralized place to store event and attendee data, designing intuitive forms that make it easy to collect information, automating invoicing processes, and giving me the tools I need to quickly analyze my data.


    Brian F.

Use Smartsheet to complete projects quickly and efficiently

  • May 01, 2023
  • Review provided by G2

What do you like best about the product?
I'm absolutely in love with Smartsheet for its unparalleled ability to streamline projects. Its ability to bring together parties that may have different perspectives or goals and still produce satisfying results is extraordinary. Plus, there's no steep learning curve associated with the software, as it has an easy-to-use layout that makes onboarding simple yet effective. Without question, this platform stands out from other project management tools for its unparalleled effectiveness and convenience.
What do you dislike about the product?
I dislike the fact that Smartsheet places more emphasis on project and business management than on facilitating resource flexibility for educational, research, and nonprofit organizations. A greater degree of customization would make Smartsheet better suited to their needs when managing projects or activities outside of traditional corporate contexts.
What problems is the product solving and how is that benefiting you?
I benefit from Smartsheet because it eliminates the time-consuming task of manually tracking data, saving me valuable hours. It also provides simple templates with drop-down menus for faster and more accurate data entry, so I can make faster decisions based on filtered insights.


    Dawn W.

Organize your tasks with Smartsheet to save time and maximize efficiency.

  • April 28, 2023
  • Review provided by G2

What do you like best about the product?
I love the convenience and efficiency that Smartsheet brings to teams. It streamlines communication, collaboration, and document approval processes by allowing you to eliminate redundant versions of files while providing a secure layer of protection against unauthorized access or data exposure. The automated workflows with customizable reminders make it easy to stay on track, which is one of my favorite features of the platform.
What do you dislike about the product?
I find Smartsheet's reporting capabilities to be quite limited due to the lack of customization options for calculations beyond the default settings. Updating sheets and applying conditional formatting or automation is a very time-consuming process, especially when all old sheet references need to be updated in all related global update processes.
What problems is the product solving and how is that benefiting you?
With Smartsheet, I'm able to easily view our production schedules on one easy-to-read page.


    Kevin D.

Decision-making with Smartsheet overview is great.

  • April 28, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet keeps me up to date and helps with decision-making thanks to its real-time updates and unmatched visibility into project progress. The improved collaboration feature streamlines data sharing between departments, reducing time spent and improving communication. In addition to speeding up response times, configurable alerts and automated workflows make sure we never miss a deadline for a crucial task. I value the ability to create and keep current calendars because it has made coordinating schedules and deadlines much simpler. Our approach to difficult tasks has changed as a result of Smartsheet, leading to more effective processes without compromising quality or going over budget.
What do you dislike about the product?
A time-based availability calendar for Smartsheet would greatly improve our team's ability to manage resource allocation. Integrating with programs like Float could streamline our procedures and give us useful information about resource usage. Furthermore, improving the user interface to make it simpler for brand-new users would further boost Smartsheet's value for our company.
What problems is the product solving and how is that benefiting you?
Our project management and cross-departmental communication have both improved since we started using Smartsheet. Our teams' productivity has increased and all my team projects are met within deadlines and allocated budget.


    Megan N.

Smartsheet centralized our HR data and incorporated it into daily projects.

  • April 27, 2023
  • Review provided by G2

What do you like best about the product?
My favorite features are the customizable templates that have enabled us to streamline our HR processes, such as employee onboarding and performance management. The Gantt charts and Card views have been extremely useful for visualizing and managing our project timelines, ensuring timely and efficient completion of tasks. Also, the automated workflows and alerts have significantly improved communication among team members, resulting in fewer missed deadlines and better collaboration. Besides, the permission controls and data security features have given us the confidence to store sensitive HR data in Smartsheet.
What do you dislike about the product?
The learning curve can be steep for new users, and the formulas/customizations often are too advanced for them. Also, more advanced reporting capabilities and analytics features would help us better understand trends.
What problems is the product solving and how is that benefiting you?
Smartsheet has made a significant positive impact on our People Operations department, enhancing our ability to support our growing team and drive organizational success. We use it to manage recruitment pipelines, track employee performance, and coordinate training schedules. By centralizing our HR-related data, we can easily monitor progress, adjust priorities, and maintain transparency across the organization.